Overview of Hotel Management App

Zoho Creator provides an array of pre-built business apps that are ready to use.

The Hotel Management App is designed to accommodate the requirements of hotel and lodging businesses. You will be able to maintain and track your employee details and guest details, keep tabs on reservations, check in and check out times, facilitate guests raise issues and complaints with the management, generate bills, enable payments, and much more.

Access the app

You can access the app from three locations:

• Zoho Creator App Deck
• Zoho Marketplace
• App Gallery

Once you install, the app will be set up and ready to use. You can explore the modules in the app, tweak the app to accommodate use cases specific to your business, and add and view data. You can also add users and define roles and permissions such as add, modify, delete, and view data, and map the users to the permissions defined, thus allowing them with limited or full access to your app.

Modules in the app

Front Desk: This module helps your front desk management. The Front Desk can get a timeline view of the check in and check out, view all the reservations, and get details of check ins, active check ins and check in history.

Progress: The Today's Page and Monthly View are composed using Page component. These two pages provide comprehensive data on income, revenue, occupancy rate, guests, complaints, check ins, checkouts, status of complaints and reservations, and maintenance activities.

Request Handling: The Raise New Complaint enables your guests to register issues and notify the admin on the same. The Shift a Room enables you to reassign guests to a different room. You will be able to view all new complaints and closed ones.

Maintenance: The Maintenance Block form enables you to create schedules for maintenance. This module includes reports on upcoming maintenance schedules, ongoing maintenance activities, maintenance history, and maintenance types.

Service Usage: This module deals with service related details. You will be able to generate service bills, add amenities bills, and view all the bills.

Contacts: The Add Guests form enables you to capture your guest details. Based on this form, you can view the corporates you are associated with and the corporate guests that you serve.

Payments: This module deals with all the payments and they are categorized into corporate and other payments. You will be able to view pending corporate payments and the payments that have been made.

Restaurant: This module is meant for the restaurant wing of your hotel. This module will enable you to take new orders, track pending orders, order history, payments, and KOT.

Rooms: The Add Rooms form enables you to key in details of the rooms and view them as well. This module includes information on the room amenities and rooms that need cleaning.

Configuration: This module houses all the information on your business, organization, and employees. You can contain data on staff, rooms, room types, rates, services offered, taxes, food timings, and menu.

Automation

The app incorporates automations to make your process smooth and well-defined. The app houses workflows to hide/show and enable/disable certain fields in the forms, to display alerts based on validation of input data (Example: "Rooms not available for the entered dates" is displayed based on the dates the user enters for reservation.), schedule reminders for payments and upcoming maintenance activities, to trigger actions on click of a custom button like check in, check out, cancel of order, print bill, and more, to send notifications to the admin when a complaint is registered, to auto-calculate amount and taxes using functions, and much more.

Share your app

You can share this app to the users within your organization and with your clients. You can define roles and permissions for your users, so that users with specific roles have specific levels of access to the components in the app. Please click here to learn how to share your app.