Using chart views in modules

Using chart views in modules

CRM for Everyone is in the Restricted Early Access mode and is available only to a select set of users upon request. Please refrain from posting about this publicly. 

Available in
Enterprise and Ultimate editions

Limit
A maximum of 5 chart views can be published

Permissions related to this feature
Chart view can be accessed by all, but editing, deleting, publishing, and re-publishing require enabling the Chart View option in Manage views permission in a profile.

Zoho CRM's Chart View visually represents module data, providing quick insights and deeper understanding. By transforming raw data into intuitive charts, this feature improves decision-making, identifies patterns and trends, and optimizes sales strategies within your CRM modules. This eliminates the need for moving into CRM's analytics suite for simple visualization needs.

Scenario
As a marketing manager, you launched a local ad campaign at the start of the financial quarter to expand your lead sources. A few days later, you are looking to assess the impact of this campaign on lead generation.

To do this quickly and within the module view, you can:
  1. Switch to Chart View in the Leads module
  2. Group the data by lead source
  3. Select the time range as this financial quarter

Voila! Your lead data is now visually displayed in the Leads module. Your innovative ad campaign has already brought in as many leads as the costly trade show!

In other words, basic analytics can be done within your module itself now!

You can use chart view to do things like:
  1. Identify top performers quickly by grouping records by owners to understand the rough distribution of work. This visual representation helps track individual contributions and strategically allocate resources based on your team's strengths.
  2. Assess the daily subscriptions grouped by products to determine which product has the highest signups and plan next steps accordingly.
  3. Analyze large datasets by grouping monthly sales data by region or product to identify patterns and trends within the data.
By clicking on a segment in the chart, you can easily access the corresponding records and take actions such as sending emails, making updates, changing owners, and more.


To switch to chart view

  1. Select the module tab in the sidebar and navigate to a module.
  2. Click the module views icon and select Chart View. You will now see your module data visualized as a chart!

  3. Use the Group By and Measure dropdowns to change categories and change the numerical value being visualized, respectively. The default grouping and measure in a module's chart view are Record owner and Record count, respectively, but these can be modified by the user. You have the option to group by two categories and include up to two measures.


  4. You have the option to choose the date/time field and the time frame based on which the data on the chart has to be displayed. The Created Time field will be selected by default, with the time frame set to Any time.

  5. Choose the most suitable chart type to effectively represent the data.We currently support column chart, bar chart, pie chart, donut chart, area chart, line chart, and funnel chart.

  6. If you wish to distribute the chart, you can select the more icon and pick from three options:
    1. Publish (to share the chart with all users in the organization)
    2. Print (to obtain a physical copy of the chart for sharing), and
    3. Add to Dashboard (to include it in a dashboard within the analytics tab).
Note
  1. The type of fields that are supported for the grouping are:
    1. Date,
    2. Date/time,
    3. Picklist, and
    4. User
  2. A maximum of five chart views can only be published per module.
  3. Users, with the Manage Chart View profile permission, can edit a published chart & re-publish it so that the changes done by them will be reflected for all the other users in the org.
  4. The default chart view (named 'My chart') will be accessible to all users.
  5. The sorting order ("Sort By") can be different for each of the five published charts.

See also
For frequently asked questions about chart view, see: FAQs.
To learn more about CRM for everyone, see: Scope of CRM for everyone.
For learning more about working with team modules, see: Working with team modules.
For instructions on creating, editing, or deleting team modules, see: Configuring team modules.
To know about the various options available in the re-made user interface, see: Navigating the Zoho CRM interface.
To setup teamspaces, see: Teamspaces.
To get a 360 degree view of customer interactions, see: Interactions tab.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series


                                          • Digest


                                          • Functions


                                          • Meetups


                                          • Kbase


                                          • Resources


                                          • Glossary


                                          • Desk Marketplace


                                          • MVP Corner


                                          • Word of the Day


                                            Zoho Marketing Automation

                                              Zoho Sheet Resources

                                               

                                                  Zoho Forms Resources


                                                    Secure your business
                                                    communication with Zoho Mail


                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times


                                                      Carry your calendar with you
                                                      Anytime, anywhere




                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now




                                                                      Zoho TeamInbox Resources



                                                                              Zoho DataPrep Resources



                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW


                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now









                                                                                                      • Related Articles

                                                                                                      • FAQs: Chart View

                                                                                                        CRM for Everyone is in the Restricted Early Access mode and is available only to a select set of users upon request. Please refrain from posting about this publicly. What is a Chart view in Zoho CRM? Chart view presents data visually using formats ...
                                                                                                      • Customizing Modules

                                                                                                        Modules in Zoho CRM, let you categorize and track various aspects of your business such as Sales, Marketing, Customers, Products, Meetings and the like. Modules in Zoho CRM are represented in the form of tabs such as Leads, Contacts, Deals, Tasks ...
                                                                                                      • Using Calendar in Zoho CRM

                                                                                                        Knowing your calendar and the various components in it is helpful in planning all your meetings and scheduled calls efficiently. Following are some of the components in the Zoho CRM calendar that will help you understand the calendar better and make ...
                                                                                                      • Manage your CRM data using modules and layouts

                                                                                                        Structure your CRM data using modules and layouts in Zoho CRM See also:  Customizing Modules Customizing Page Layouts
                                                                                                      • Creating Kanban Views

                                                                                                        Kanban view is a card-based view that displays the data in an organized manner for better comprehension. For example, you can segregate the leads based on their status or categorize the sales depending on different stages. This sort of information ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace

                                                                                                          Resources

                                                                                                          Videos

                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                          eBooks

                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                          Webinars

                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.



                                                                                                            Zoho Show Resources