FAQs: Community
1. How to automatically approve community posts
There is a moderation option in the community setup which allows designated users (AKA moderators) to approve or reject posts according to an organization's community guidelines.
If you want community posts to be auto-approved, disable the community moderation from you desk setup.
To disable moderation:
- Go to the Zoho Desk Setup page
- Select Community under CHANNELS
- Select the department for which you want to disable the moderation
Click the Edit button.
On the Edit Category page, under Moderation, select None from the drop-down menu.
Click Save.
All future community posts will be auto-approved to be published.
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