Printing Customer Support Tickets

You can print a printer-friendly version of your customer support tickets in Zoho Desk. The print-out will contain the email conversations that have happened over the ticket. It will come handy when you have got field staff who will require a physical ticket for reference or for other purposes.

To print a ticket:

Open a ticket to view its details.
Hover your mouse pointer over the first conversation and then click on the More Actions icon ( ).
Click Print from the drop menu to open a printer-friendly version of the ticket.
Click Print again.

You can print each of your tickets at a time.

Do you want to print a ticket with full internal comments and email flows? Check out our Print Tickets extension.

Access your files securely from anywhere

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