Prerequisites:

1. Organization Owner
   
2. Organization Admin

Add Entra ID to Zoho Directory

In Zoho Directory:

1. Sign in to Zoho Directory, then click Admin Panel in the left-menu.
   
2. Go to Directory Stores, then click Add Directory.
   
3. Click Add next to Entra ID.
   
4. Under API INTEGRATION, note down the Sync endpoint and SCIM token. Later on, you'll have to provide this information in Microsoft Entra ID app (instructions for performing this task have been included in this document).
   
5. Click Next.
   
6. Map the fields available in Zoho Directory to the fields available in Entra ID. If you'd like to have all users synced from Entra ID to have the same value for a field, map that field with a hard-coded value. For example, if you want the value for the field 'Work Location' as 'Main Building', then you can type Main Building as a value for the Hard-coded Value.
   To map a hard-coded value with a field:
1. Click Edit next to a field.
   
2. Enter the value you need in the Hard-coded Value field.
   
3. Click Ok.
   
7. Click Next.
   
8. Under SETTINGS, next to Password Notification, choose how you want your users to receive their One Time Password. Password Notification setting is only applicable to users' whose email address has a verified domain name.
   
9. Click Status Sync in the left corner.
   
10. Choose how the change in user status on Entra ID should be reflected in Zoho Directory.
    
11. Click Save and Next.
    
12. Choose how you want to sync users from Entra ID based on the criteria applied in Zoho Direct. You can either choose to sync users for a few users matching the criteria or all users. You can also set multiple criteria based on your needs.
    
13. To set criteria, select a criteria from the options, choose a relationship, and enter the criteria's value as needed.
    

In Microsoft Entra ID:

1. Go to the provisioning setup screen of the apps that you want to manage in Zoho Directory. Follow the steps provided in this help document to set up provisioning. Use the Sync Endpoint and SCIM token that you have copied in API Integration (step 4 from the provisioning setup in Zoho Directory).
   
2. After the provisioning setup:
   
3. To sync the users' information immediately, select the user from the required app and click Provision.
   
4. To sync the users' information at 40 minute intervals, select the app, go to Provisioning on the left menu, and tap Start provisioning. The user information will be synced automatically until you stop the provisioning.