Pre-requisites: 

1. Admin
   
2. Sys-Admin access
   

 To Add Client: 

1. Sign in to Zoho Directory, then click Admin Panel on the left menu.
   

2. Go to Network Access, then click RADIUS.
   

3. Click RADIUS Clients, then click +Add New Client.
   

4. Under Client Information,
   

1. Enter Client Name.
   

2. Enter Public IP Address, click + to enter multiple IP addresses.
   

3. Enter a Shared Secret in at least 31 characters or click Generate shared secret to generate a code.
   

4. Click Copy to copy the shared secret.
   

5. Select your preferred protocol under Supported Protocols.

6. Click Save and Next.
   
   

   
   
   
   

To Add Server Information: 

1. Go to your access point's admin console.

Learn how to configure RADIUS profiles with popular vendors

2. Locate the option to configure a RADIUS profile.

3. Copy the below values from Zoho Directory and paste them in the corresponding fields in the access point's admin console,

1. Domain (Recommended) 

2. Server IP Address (Use only if your access point does not support domain names)
   

We recommend using the Domain name instead of the Server IP Address. The Server IP Address may change over time, and if it does, you will need to manually update the new IP Address in the access point's admin console. Using the domain helps avoid manual updates and ensure uninterrupted connectivity.  

1. Authentication Port

2. Shared Secret
   

4. Save the configuration.

5. After saving the configuration in the access point's admin console, return to Zoho Directory and click Next.

To Test Connection: 

• Additional configurations are required for iOS, MacOS and Windows

Test Connection:

1. Select a user to test the connection. This user should have setup the additional configurations required.
   
2. Click Assign and Test Connection.
   
3. Click Next.
   
   
   
   
4. Inform the selected user to connect to the Wi-Fi on their device using their Zoho Directory credentials.
   
5. If the connection fails, ensure the following and test again with the same user or another user,
   
1. Your Zoho account credentials have been entered correctly
   
2. You've entered the server details correctly
   
3. The device configurations are properly implemented
   

Users assigned to the client during testing can be added or removed by clicking Manage Users.

If you have chosen EAP-TLS protocol, uploading certificates and configuring EAP-TLS on devices are necessary. 

To Manage Users:

1. Click Manage Users under Summary, and click Assign Members on the top-right.
   
2. You can assign individual users, or groups, or all the users to the client,
   
1. If you want to add a single user to the client: Click Individual, select the user you want to assign, and click Assign.
   
2. If you want to add a group to the client: Click Groups, select the groups, configure the conditions, and click Assign.
   
3. If you want to add all users to the client: Click Everyone, select the condition, click Assign. 

To Edit Client: 

1. Sign in to Zoho Directory, then click Admin Panel on the left menu.
   

2. Go to Network Access, then click RADIUS.

3. Click RADIUS Client and hover over the client you want to edit.
   

4. Click the Kebab menu  icon and click Edit.
   

5. Edit the Client Name, Public IP Address, Shared Secret, and click Save.
   
   
   
   

 To Deactivate Client: 

1. Sign in to Zoho Directory, then click Admin Panel on the left menu.
   

2. Go to Network Access, then click RADIUS.

3. Click RADIUS Client and hover over the Client you want to deactivate.
   

4. Click the Kebab menu  icon and click Deactivate.
   

5. Click Deactivate in the confirmation box.
   
   
   
   

 To Delete Client: 

1. Sign in to Zoho Directory, then click Admin Panel on the left menu.
   

2. Go to Network Access, then click RADIUS.

3. Click RADIUS Client and hover over the Client you want to delete.
   

4. Click the Kebab menu  icon and click Delete.
   

5. Click Delete in the confirmation box.