Custom Modules and Fields

Custom Modules and Fields

Besides Layouts (SetupCustomizationLayouts) that allow you to add predefined fields to a module and customise it as per your needs, you can also create custom modules and add custom fields.

To create a new module:
  1. Log in to Zoho FSM.
  2. Navigate to Setup > CustomizationModules and Fields and click New Module.
  3. Enter the module name and click Done.



  4. From the New Fields tray, drag and drop the fields you want. You can also drag and drop a new section, provide a name for the section and add fields to the section.



    You can view the options available for modifying the properties of a field by clicking on the more options [] icon for a field.

  5. Click the settings icon [] and select Module Permission. In the Module Permission pop-up, select the profiles you want to give the access to and click Save.



  6. Click Save to create the module.
Once created, changes can be made to a module. You can, among other things, rename the module and fields, add and edit field and field properties. To edit a module:
  1. Log in to Zoho FSM.
  2. Navigate to Setup > CustomizationModules and Fields.
  3. Click the name of the module you want to customize and select the layout (if present) within it.
  4. Make the necessary changes and click Save.

      Create. Review. Publish.

      Write, edit, collaborate on, and publish documents to different content management platforms.

      Get Started Now


        Access your files securely from anywhere

          Zoho CRM Training Programs

          Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

          Zoho CRM Training
            Redefine the way you work
            with Zoho Workplace

              Zoho DataPrep Personalized Demo

              If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

              Zoho CRM Training

                Create, share, and deliver

                beautiful slides from anywhere.

                Get Started Now


                  Zoho Sign now offers specialized one-on-one training for both administrators and developers.

                  BOOK A SESSION







                              Quick LinksWorkflow AutomationData Collection
                              Web FormsEnterpriseOnline Data Collection Tool
                              Embeddable FormsBankingBegin Data Collection
                              Interactive FormsWorkplaceData Collection App
                              CRM FormsCustomer ServiceAccessible Forms
                              Digital FormsMarketingForms for Small Business
                              HTML FormsEducationForms for Enterprise
                              Contact FormsE-commerceForms for any business
                              Lead Generation FormsHealthcareForms for Startups
                              Wordpress FormsCustomer onboardingForms for Small Business
                              No Code FormsConstructionRSVP tool for holidays
                              Free FormsTravelFeatures for Order Forms
                              Prefill FormsNon-Profit

                              Intake FormsLegal
                              Mobile App
                              Form DesignerHR
                              Mobile Forms
                              Card FormsFoodOffline Forms
                              Assign FormsPhotographyMobile Forms Features
                              Translate FormsReal EstateKiosk in Mobile Forms
                              Electronic Forms
                              Drag & drop form builder

                              Notification Emails for FormsAlternativesSecurity & Compliance
                              Holiday FormsGoogle Forms alternative GDPR
                              Form to PDFJotform alternativeHIPAA Forms
                              Email FormsFormstack alternativeEncrypted Forms

                              Wufoo alternativeSecure Forms

                              WCAG

                                        Create. Review. Publish.

                                        Write, edit, collaborate on, and publish documents to different content management platforms.

                                        Get Started Now







                                                          You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                              Manage your brands on social media


                                                                • Desk Community Learning Series


                                                                • Digest


                                                                • Functions


                                                                • Meetups


                                                                • Kbase


                                                                • Resources


                                                                • Glossary


                                                                • Desk Marketplace


                                                                • MVP Corner


                                                                • Word of the Day


                                                                • Ask the Experts


                                                                  Zoho Sheet Resources

                                                                   

                                                                      Zoho Forms Resources


                                                                        Secure your business
                                                                        communication with Zoho Mail


                                                                        Mail on the move with
                                                                        Zoho Mail mobile application

                                                                          Stay on top of your schedule
                                                                          at all times


                                                                          Carry your calendar with you
                                                                          Anytime, anywhere




                                                                                Zoho Sign Resources

                                                                                  Sign, Paperless!

                                                                                  Sign and send business documents on the go!

                                                                                  Get Started Now




                                                                                          Zoho TeamInbox Resources





                                                                                                    Zoho DataPrep Demo

                                                                                                    Get a personalized demo or POC

                                                                                                    REGISTER NOW


                                                                                                      Design. Discuss. Deliver.

                                                                                                      Create visually engaging stories with Zoho Show.

                                                                                                      Get Started Now








                                                                                                                          • Related Articles

                                                                                                                          • Customize Standard Modules

                                                                                                                            You can customize the modules in FSM to suit the needs of your organizational process. You can choose the fields which are essential for your process, set their properties, and placement in the module. - Permission Required: Modules Customization Add ...
                                                                                                                          • Custom Reports

                                                                                                                            Use Custom Reports to extract and analyze data that is most relevant to your operations, performance metrics, and business goals. You can pull data from various modules within Zoho FSM, such as contacts, work orders, trips, service resources, ...
                                                                                                                          • How to add custom fields or sections in the Contact module?

                                                                                                                            To create custom fields or sections in the Contacts module: Navigate to Setup > Customization > Modules and Fields. Select the module (eg. Contacts). On the Module Builder page: Drag and drop fields from the New Fields tray into the layout. Set its ...
                                                                                                                          • How can I customize the fields in the Requests module in Zoho FSM?

                                                                                                                            To customize the fields in the Requests module: Go to Setup > Customization > Modules and Fields. Select Requests. On the Module Builder page: Drag and drop fields from the New Fields tray into the layout. Set properties such as Field Label, Type, ...
                                                                                                                          • Standard Modules and Fields

                                                                                                                            The standard modules in FSM are: Requests Estimates Work Orders Contacts Companies Services And Parts Assets Requests Field Name Description Summary A brief description of the request Priority Urgency of the request, whether Critical, High, Medium, ...
                                                                                                                            Wherever you are is as good as
                                                                                                                            your workplace

                                                                                                                              Resources

                                                                                                                              Videos

                                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                              eBooks

                                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                              Webinars

                                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                              CRM Tips

                                                                                                                              Make the most of Zoho CRM with these useful tips.



                                                                                                                                Zoho Show Resources