I have reset my password. Where should I change it?

I have reset my password. Where should I change it?

If you have changed your POP account password, there will be an authentication failure, when Zoho Mail tries to access your account. Hence the mail account will be disabled.

You need to update the password in the Zoho Mail POP account settings to enable receiving email without any issues.  If you Outgoing Server also uses authentication, then you need to update the password in the ‘Send Mail As’ section also, to enable sending email.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION





                        Still can't find what you're looking for?

                        Write to us:  support@zohoforms.com

                                                                       
                            



                            






                              You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                  Manage your brands on social media

                                    Zoho Desk Resources

                                    • Desk Community Learning Series


                                    • Digest


                                    • Functions


                                    • Meetups


                                    • Kbase


                                    • Resources


                                    • Glossary


                                    • Desk Marketplace


                                    • MVP Corner


                                    • Word of the Day


                                      Zoho Marketing Automation

                                        Zoho Sheet Resources

                                         

                                            Zoho Forms Resources


                                              Secure your business
                                              communication with Zoho Mail


                                              Mail on the move with
                                              Zoho Mail mobile application

                                                Stay on top of your schedule
                                                at all times


                                                Carry your calendar with you
                                                Anytime, anywhere




                                                      Zoho Sign Resources

                                                        Sign, Paperless!

                                                        Sign and send business documents on the go!

                                                        Get Started Now





                                                                Zoho TeamInbox Resources



                                                                        Zoho DataPrep Resources



                                                                          Zoho DataPrep Demo

                                                                          Get a personalized demo or POC

                                                                          REGISTER NOW


                                                                            Design. Discuss. Deliver.

                                                                            Create visually engaging stories with Zoho Show.

                                                                            Get Started Now










                                                                                                • Related Articles

                                                                                                • How can I reset a user's password as an administrator?

                                                                                                  In the Control Panel, navigate to the User Details section and select the user for whom you want to reset the password. Select Change Password from the top menu. Refer here for more instructions. 
                                                                                                • How do I change the login password for Zoho?

                                                                                                  Change Account Password The Zoho Mail users can change their Password from the General section in Zoho Mail Suite.  Steps to change the current Password:  Log in to www.zoho.com/mail Click Settings >> General  Select Change Password Provide the ...
                                                                                                • How do I recover my email account, in case I've forgotten the password?

                                                                                                  In case you've forgotten your account password, Zoho Mail provides two options for account recovery. You can recover your account either using your registered mobile number or secondary email id. In the login page, enter your Zoho email id and click ...
                                                                                                • Can I configure a Password Policy for the users in my organization?

                                                                                                  You can configure a password policy for the users in your organization. The Password policy can include one or many of the below: Password expiration period, Password History, Combination of Alphabets, Numbers and Special characters. Refer here for ...
                                                                                                • Can I enforce Password expiry for my domain users?

                                                                                                  You can configure a password policy for the users in your organization. The Password policy can include one or many of the below: Password expiration period, Password History, Combination of Alphabets, Numbers and Special characters. Refer here for ...
                                                                                                Wherever you are is as good as
                                                                                                your workplace

                                                                                                  Resources

                                                                                                  Videos

                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                  eBooks

                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                  Webinars

                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                  CRM Tips

                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                    Zoho Show Resources