Set up email account via POP3

Zoho Recruit lets you configure a Zoho Mail account or third-party email account via POP3.

Zoho Recruit uses Zoho Mail to fetch emails and display them within Recruit. Whether you wish to configure a Zoho Mail account or a third-party email account via POP3, you'll need a Zoho Mail account.

• If you already have a Zoho Mail account, your existing mailbox will be displayed under the POP3 settings.
  
  If you do not already have a Zoho Mail account, you'll be prompted to configure an account from inside Zoho Recruit. Upon successful configuration, this new mailbox will be added under the POP3 settings.

Once you have a Zoho Mail account, you can add multiple mailboxes (Zoho Mail or other services) under POP3 accounts. Only one mailbox can be active at a given point of time.

To set up a custom email account via POP3

Set email sharing settings

A Zoho Recruit user's emails can be shared with other users in the organization's Recruit account. You can choose to share all the emails, share only the selected emails to specific users, or choose to keep your emails totally private. 

Emails shared through record sharing

1. Emails that originate from Recruit such as workflow notifications, approval rejections, etc.
2. Emails that are sent and received from Recruit (using the send email option in the record detail page)
3. Emails sent from Recruit through Outlook plug-in.

Emails shared through email sharing

Any email sent or received through integration with other mailing services. For example, emails sent from Gmail account is synced with Recruit and can be seen in the related list. This email can be viewed by other users only through email sharing option.

Note: This does not include the emails that originate from Recruit or Outlook Plug-in.

To set up email sharing settings:

1. Log in to Zoho Recruit.
   
2. Navigate to Setup > General > Email Settings.
   
3. Choose the mailbox that you wish to configure email sharing for.
   
4. Under the Email Sharing Permissions section, choose one of the following options:
   
   • Admin: Share all your emails only with Admin.
     
   • Public
     
      
     - Complete Sharing: Share your emails with all users in your organization.
     
     • In the Exclude Domains field, specify the Email domains to be excluded from sharing.
       
   • Please note that you can specify a maximum of five domains.
     
   • Custom - Record-level Sharing: Share emails received from selected clients and contacts with other users.
     
   • You can choose individual records, then select the Share Email checkbox under the Email Related List.
     
   • Private - Only me: Other users in your organization cannot view any of your emails.
     
5. Under Advanced Settings, click the Consolidate all my client emails inside Zoho mail checkbox, if required. If you select this option, all the emails you receive from your customers (clients and contacts) will be listed in one folder. You can select this folder, or choose to flag the emails by choosing a label in the next step. 
   
6. Choose Folder or Label. Based on your selection, the customer emails will be grouped in your Zoho Mail inbox.
   This option is only applicable if you have configured Zoho Mail.
7. Click Save.
   

Change Password for POP3 Accounts

When you change the password of your POP account, you also need to update the password under Settings in Zoho Mail to continue retrieving emails. If your password is incorrect, the emails will not be retrieved in your Mail account.

To change an incoming password:

1. Log in to Zoho Recruit and click the Email tab.
   Alternatively, log in to https://mail.zoho.com/. 
2. Navigate to Settings > Mail > Mail Accounts.
   
3. Click the Edit Icon for the corresponding email account.
   
4. Specify the new password and click Save.
   

To change an outgoing password:

1. Log in to Zoho Recruit and click the Email tab.
   Alternatively, log in to https://mail.zoho.com/. 
2. Navigate to Settings > Mail > Send Mail as.
   
3. Click the Edit Icon for the corresponding email account.
   
4. Specify the new password and click Save.
   

Log in to this and that.