Common Questions in the plug-in
1. What is ShowTime plug-in? Why do I need it?
The ShowTime plug-in is an available add-on for Microsoft PowerPoint. Using this plug-in, you can launch ShowTime right from within PowerPoint. While you might be used to presenting offline, this plug-in lets you deliver presentations online and connect with your audience during the session.
Installation requirements:
Operating System: Windows 7, 8 and 10.
Software: Microsoft PowerPoint 2010 and 2013, .NET Framework > 4.5.
2. How do I download and install the plug-in?
- Click here to download the plug-in.
- Double-click on the ShowTime.exe file from the downloads and click on run to install the plug-in.
- The plug-in requires.NET Framework 4.5. You will be prompted to download if your machine does not support it.
- Once done, each user can log in using his or her own Zoho account.
Note: The plug-in requires administrative privileges to install and update its version. The plug-in is accessible to all the users once the admin installs it.
3. Which ShowTime.exe file do i have to choose?
You can choose either the 32-bit version or the 64-bit version of the ShowTime.exe file. To know the version of Powerpoint in your computer,
1. Open PowerPoint and click on File in the top left corner.
2. Choose Accounts from the left pane and select About Powerpoint.
3. You can see the bit version listed on the top in this About Powerpoint section. Download the ShowTime.exe file that has the same bit specifications (32 or 64 bit file).
4. What do I do when the ShowTime Tab is not visible?
When the ShowTime tab is not visible after you open a presentation, follow the steps:
1. Click the File Menu.
2. Click Options in the left panel.
3. A pop-up will appear.
4. Click on Add-Ins from the window.
5. From the Manage drop-down menu at the bottom of the screen, choose "COM-Add-ins" and press GO.
4. Remember to click OK.
5. Now your ShowTime tab will be visible on the toolbar.
5. How do I start using the plug-in?
- Install the plug-in and open MS PowerPoint.
- Once you import a presentation, the ShowTime tab will be active.
Note: By default the ShowTime tab will be disabled.
6. What do I do when the ShowTime tab is not visible?
If the ShowTime plug-in tab is not visible on the toolbar, follow the below steps:
- Click on the File Menu.
- Click on Options from the left panel.
- A pop up will appear.
- Click on Add-Ins from the window.
- From the Manage drop-down menu at the bottom of the screen, choose "COM-Add-ins" and press GO.
- Remember to click OK.
Now your ShowTime tab will be visible on the toolbar.
7. I already have the plug-in installed. How do I update it to the latest version?
- Open MS PowerPoint.
- Click the ShowTime tab on the toolbar.
- Click on Update Now.
Note: The Update button will be enabled if there is a new version available.
8. How do I send feedback?
Our product team is interested in hearing new suggestions, ideas, and feedback to help us improve the product and serve you better.
Follow the below steps to send feedback
Follow the below steps to send feedback
- Click the ShowTime tab on the toolbar.
- Click on Send Feedback.
9. What's the size limit of presentations that can be imported?
The file size is limited to 100MB.
In case of more than one user per machine, will the file storage be shared or separate?
ShowTime does not share file storage. The file storage for each user is separate.
10. What do I do when I get an 'access denied' error during the installation of the ShowTime.exe file?
To install the plug-in, administrator privileges are required. If you see the error, contact your system admin. Once the plug-in is installed on the local machine, it will be accessible to all the users.
11. When I launch my presentation on the projector screen my audience sees the slides as black images. Why?
Before you launch the presentation on the projector make sure that you connect your laptop to the projector. If not, the slide/animation will be processed as black screen. If this happens, you will have to relaunch your presentation after you connect your laptop to the projector screen.
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