Can I start a new chat thread and make audio/video calls on iOS and Android?

Can I start a new chat thread and make audio/video calls on iOS and Android?

Currently, you can only create a new chat thread and initiate audio/video calls on the Desktop application. However, this is on our product roadmap, and you can expect this feature very soon on iOS and Android platforms as well.

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                                                                                                                        • Related Articles

                                                                                                                        • Initiating chat threads, audio, and video calling

                                                                                                                          Create a new chat thread and hop into quick audio/video calls from within the Collaborate tab on Zoho Social to set effective goals, organize work, brainstorm ideas, strategize, and give constructive feedback.   To start a new chat thread or to make ...
                                                                                                                        • Can I start a new message thread or make audio/video calls with a user who is not my contact?

                                                                                                                          Yes! You can create a new chat thread and make audio/video calls with a user who is not your contact. While you attempt to do so, they would be added as a mutual contact automatically by Zoho Social.
                                                                                                                        • How do I resolve any audio/video issues that crop up?

                                                                                                                          Make sure Zoho Social has the permission to access your microphone and camera to make an audio or a video call. To change the Microphone settings, Click on the lock icon present on the address bar. Select Site settings. Under Permissions, click ...
                                                                                                                        • How to make audio/video calls on Zoho Social?

                                                                                                                          You can jump into quick audio/video calls with your teammates from the Posts, Collaborate, and the Reports tab from within the Zoho Social dashboard. For more information, head to our help guide.
                                                                                                                        • Video Thumbnail Customization

                                                                                                                          Be it a good or a bad impression, a video thumbnail says it all. A video thumbnail is essentially a snapshot that hints at what your video is all about, letting the viewer know what they're about to watch. You can add a custom video thumbnail for ...
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