Is Zoho Social different from the Social tab in CRM?
Yes, Zoho Social is different from the Social tab in Zoho CRM. The Social tab in Zoho CRM lets you monitor the social media activities of your Customers, Leads and Contacts. You can engage and interact with your customers, leads and contacts across the following social media channels: Facebook Page, and Twitter Profile.
On the other hand, Zoho Social is an all in one social media management tool, that can help you build and manage your social media presence across the following channels:
- Facebook Page
- Facebook Group
- Twitter Profile
- LinkedIn Company Page
- LinkedIn Personal Profile
- Google My Business Listing
- Instagram Profile
With Zoho Social, you can schedule unlimited posts, manage social channels, track conversations, measure performance, and more.
You can integrate your Zoho CRM account with Zoho Social to generate leads/contacts from your social media activities, generate CRM Reports and monitor CRM (Leads/Contacts) interactions all directly within Zoho Social.
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