Scheduling posts with Custom Queues

Scheduling Posts with Custom Queues


While managing the social media accounts for your Brand, you might want to set up a pre-determined schedule for your content. This is particularly useful if you want to maintain a consistent posting schedule so your audience can expect to see content from you at regular intervals. A CustomQ helps you ensure that your content is spread out across time and avoid overlapping schedules.

With the CustomQ feature, you will be able to set up different queue slots for every day of the week depending on when you want your content to be published. Then, every time they make a new post, post authors will be able to select CustomQ option from the publishing window, and their post will be scheduled for the next available slot in the CustomQ. 

Setting up CustomQ slots

Only Brand Admins and Portal Admins will be able to set up CustomQ slots. To do this:
  1. Click on Brand Settings under Settings, and then click Publishing.
  2. You will see the CustomQ Settings on the screen. Here you will see a list of days of the week. Click +Add Slot to add a new CustomQ slot to  any of the days.
  3. Choose the desired time slot and click Add. A new slot will be added to that day.
You can add up to 25 queue slots for any day.
Once you've added CustomQ  slots for a particular day of the week, you can clone them to copy the schedule to any other day. Simply hover your mouse over the CustomQ schedule for any of the  days where you've already set them up, and you will see a Clone option. In the pop-up window, choose the days you want to copy the slots to, and click Clone.
Cloning CustomQ slots will not replace any existing slots that are available on the day you're cloning to. The cloned slots will be added as new slots, in addition to any pre-existing schedule.

Publishing posts using CustomQ

All team members who have permission to publish posts for a Brand  can schedule posts to CustomQ slots. To do this: 

  1. Click on the New Post button either from the Home tab or the Posts tab.
  2. Craft your content and then choose Add to Queue from the right side of your Publishing Window.
  3. Under CustomQ, you'll see the next available queue slot. Select the slot and then click Schedule.
If you're not able to see any CustomQ slots, you can set up your CustomQ slots by clicking on Settings. However, this can only be done by a Brand Admin or a Portal Admin. If you do not have one of these roles assigned to you, contact the admins and ask them to set up a few slots.

Deleting CustomQ slots

Let's say you want to change your posting schedule for different days, or you just want to reduce the number of slots you're publishing on. You will need to delete the CustomQ slots that have already been created. This can be done by Brand Admins or Portal Admins.

To delete a CustomQ slot:
  1. Click on Brand Settings under Settings, and click Publishing.
  2. You will see the CustomQ Settings on the screen, and the list of slots that have already been set up.
  3. Simply hover your mouse over the slot you want to remove and click the "X" button. The slot will be deleted.
Any content that has already been scheduled for that queue slot will not be affected. It will be published as scheduled, unless you delete or reschedule the post manually.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                                    You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                        Manage your brands on social media

                                          Zoho Desk Resources

                                          • Desk Community Learning Series

                                          • Digest

                                          • Functions

                                          • Meetups

                                          • Kbase

                                          • Resources

                                          • Glossary

                                          • Desk Marketplace

                                          • MVP Corner

                                          • Word of the Day

                                            Zoho Marketing Automation

                                              Zoho Sheet Resources


                                                  Zoho Forms Resources

                                                    Secure your business
                                                    communication with Zoho Mail

                                                    Mail on the move with
                                                    Zoho Mail mobile application

                                                      Stay on top of your schedule
                                                      at all times

                                                      Carry your calendar with you
                                                      Anytime, anywhere

                                                            Zoho Sign Resources

                                                              Sign, Paperless!

                                                              Sign and send business documents on the go!

                                                              Get Started Now

                                                                      Zoho TeamInbox Resources

                                                                              Zoho DataPrep Resources

                                                                                Zoho DataPrep Demo

                                                                                Get a personalized demo or POC

                                                                                REGISTER NOW

                                                                                  Design. Discuss. Deliver.

                                                                                  Create visually engaging stories with Zoho Show.

                                                                                  Get Started Now

                                                                                                      • Related Articles

                                                                                                      • Scheduling Retweets

                                                                                                        With Zoho Social, you can now not only schedule your Tweets but also schedule your Retweets. Set any desired date and time, choose Tweets from anywhere within your Zoho Social dashboard, and schedule away your retweets!   When scheduling Retweets ...
                                                                                                      • Custom Scheduling Posts

                                                                                                        If you want to schedule your content ahead of time instead of publishing it right away, you can choose to schedule a date and time of your choice. Scheduling posts in advance will help you save time, and plan and organize your content better. It can ...
                                                                                                      • What are the publishing options available while scheduling a Retweet?

                                                                                                        Zoho Social has multiple scheduling options with which you can plan and set your retweet for a later date. They are: 1. Retweet Now - Choose this option to publish your Retweet instantly. 2. Schedule for a Specific Date - This will help you schedule ...
                                                                                                      • What is the difference between scheduling posts and adding them to publishing Queues?

                                                                                                        Both the scheduler and queues feature, essentially help with the same thing - advance-scheduling posts to be automatically published at a later date and time.  A. Scheduling posts using the Scheduler feature on Zoho Social, lets team members decide ...
                                                                                                      • What are Queues on Zoho Social?

                                                                                                        Queues are designated time-slots for your content pipelines. On Zoho Social, you can use  2 kinds of queues:  SmartQ -  Auto-generated time slots: These are intelligent time-slots generated by Zoho Social for each of your connected social channels. ...
                                                                                                        Wherever you are is as good as
                                                                                                        your workplace



                                                                                                          Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                          Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                          Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                          CRM Tips

                                                                                                          Make the most of Zoho CRM with these useful tips.

                                                                                                            Zoho Show Resources