Mail — Trident macOS
How do I integrate Trident (macOS) with leading AI solutions?
To integrate Trident with leading AI solutions, organization admins need to configure Bring Your Own Key (BYOK) in the Zoho Mail web app. Currently supported AI solutions are: OpenAI Cohere Google AI Studio Anthropic Once configured, organization ...
What are email tracking pixels, and can Trident (macOS) detect them?
On a daily basis, you might receive a myriad of emails—the majority of them being newsletters and promotional emails. In addition to sending these emails to you, these companies would want to know if you've read their email so they can use that ...
How do I block and reject emails from a particular sender in Trident (macOS)?
When you receive emails with malicious content, you can choose to block and reject emails from that sender. This will move the current email to the Spam folder and bounce all future emails from the sender back to them. To block and reject future ...
How does Trident (macOS) help users be aware when sending sensitive information over email?
Trident has various security protocols in place to filter out emails containing malicious content. In Zoho Mail web settings, admins can set trusted domains and senders and use additional spam controls to prevent malicious emails from reaching an ...
Does mounting a PST file to Trident (macOS) use up mailbox space?
No, mounting a PST file to Trident does not use up mailbox space or reduce your available mailbox capacity.
Is there a file size restriction when mounting PST files to Trident (macOS)?
No, there are no file size restrictions when mounting PST files to Trident.
How do I make my brand logo appear in emails I send from Trident (macOS)?
Note: This article explores displaying brand logos in the Trident desktop app. Click here for the Zoho Mail web app's help documentation. Brand Indicators for Message Identification (BIMI) is an email authentication technique which displays your ...
How to change the display name for outgoing emails in Trident (macOS)?
Note: This article explains changing the display name for outgoing emails in the Trident desktop app (macOS). Click here for the Zoho Mail web app's help documentation. Changing the display name in Trident for outgoing emails will be available with ...
How to enable and disable Spell Checker in Trident (macOS)?
Note: This article explores enabling and disabling Spell Checker in Trident desktop app (macOS). Click here for the Zoho Mail web app's help documentation. By default, the Spell Checker will be enabled. To disable it: In the Mail Composer, click the ...
How do I upload huge attachments in Trident (macOS)?
Uploading and viewing huge attachments in Trident's Mail module will be supported with future updates.
How to switch the “From” address while sending emails in Trident (macOS)?
When composing or replying to an email, you can change the "From" address directly in the Mail Composer. This lets you choose which email address to send the message from, helping you maintain the right context for your conversations. Note: This ...
How do I make Trident the default email client on macOS?
Upon setting Trident as the default email client, clicking any mailto links or .eml files will directly open Trident, helping you save time by keeping all email actions consistent and efficient. To make Trident the default email client: Open Trident. ...
How do I limit the initial download of emails in Trident (macOS) to a specific time frame?
Downloading a limited set of emails is not yet supported. This will be available in future updates.
How do I control the offline storage settings since Trident (macOS) occupies more memory in my hard drive?
The app does not currently offer fine-grained options to manage offline storage for specific folders when email synchronization is enabled. However, the Disable Offline Mail option (Mail Account > right-click > Disable Offline Mail) will clear the ...
How do I mark all emails in a folder as "read" in Trident (macOS)?
There are two ways to mark all emails in a folder as "read" directly from the email list: Method 1 Click on the More icon located at the top ribbon of the email list. Select Mark Folder as Read from the dropdown menu. Method 2 Right-click on the ...
How do I set emojis as my email folder icons in Trident (macOS)?
Click the folder icon you would like to change. Select an emoji from the icon list that appears. To revert to the original folder icon: Right-click on the folder icon. Select Reset Icon.
How do I reorder email folders in Trident (macOS)?
Reordering email folders is not yet possible in Trident. However, you can reorder email folders from Zoho Mail web and your changes will be reflected in Trident.
How do I select multiple emails in Trident (macOS)?
To select multiple emails, you can click the sender image displayed in the email list. If the setting to show sender's photo in list view is off, you can hover over the emails and click the checkbox. Alternatively, you can also use the shortcut ...
How do I bulk delete or archive emails from multiple senders in Trident (macOS)?
Right-click any email from the desired sender whose emails you wish to archive or delete. Select Scrub from the menu list. Or, multi-select emails from desired senders and select Scrub from the detail view. In the alert that appears, choose between ...
How do I attach files from WorkDrive to my emails in Trident (macOS)?
Click the Attachment icon in the Mail Composer. Select Attach From WorkDrive. Browse and select the file to add to the email. Click Attach. Learn more about adding email attachments in Trident.
How do I pause offline email syncing in Trident (macOS)?
Right-click on the email address in the Account Switcher. Select Pause Sync from the menu.
How do I access emails offline in Trident (macOS)?
Right-click your email address in the Account Switcher. Select Enable Offline from the menu list.
How do I add multiple email accounts in Trident (macOS)?
Click on your profile image in the top-right corner of the app toolbar. Select Settings > Accounts > Add Account. In the Sign In page that appears, enter your email address or mobile number and click Next. Enter your password