Mail
How do I make Trident the default email client on macOS?
Launch Finder and navigate to Applications. Look for Mail and open it. In the menu bar, click Mail. Select Settings from the menu list. Navigate to the General page. Click open the Default email reader drop-down. Select Trident from the list of ...
How do I limit the initial download of emails to a specific time frame?
Downloading a limited set of emails is not yet supported. This will be available in future updates.
How do I control the offline storage settings since the app occupies more memory in my hard drive?
The app does not currently offer fine-grained options to manage offline storage for specific folders when email synchronization is enabled. However, the Disable Offline option (Mail Account > right-click > Disable Offline) will clear the downloaded ...
How do I mark all emails in a folder as "read" directly from the email list?
There are two ways to mark all emails in a folder as "read" directly from the email list: Method 1 Click on the More icon located at the top ribbon of the email list. Select Mark Folder as Read from the dropdown menu. Method 2 Right-click on the ...
How do I set emojis as my email folder icons?
Click the folder icon you would like to change. Select an emoji from the icon list that appears. To revert to the original folder icon: Right-click on the folder icon. Select Reset Icon.
How do I reorder email folders?
Reordering email folders is not yet possible in Trident. However, you can reorder email folders from Zoho Mail web and your changes will be reflected in Trident.
How do I select multiple emails to execute bulk actions (such as moving to different folders, deleting, tagging, or marking as read)?
Press Command ⌘ + A to select multiple emails to execute bulk actions.
How do I bulk delete or archive emails from multiple senders?
Right-click any email from the desired sender whose emails you wish to archive or delete. Select Scrub from the menu list. Or, multi-select emails from desired senders and select Scrub from the detail view. In the alert that appears, choose between ...
How do I create email templates?
Go to the Templates folder. Click Create Template from the list view. In the Create Template composer, draft the template. Once it's ready, click Create. Note: Refer to this article for detailed instructions on creating and managing templates in ...
How do I create email signatures?
Click your profile image in the top-right corner of the app. Select Settings from the drop-down menu. Go to Mail > Signatures. Click Create Signature. Note: Refer to this article for detailed instructions on creating and managing email signatures in ...
How do I attach files from WorkDrive and upload large attachments to my emails?
Attaching files from WorkDrive and uploading large attachments to emails are not yet supported. They will be available in future updates.
How do I pause email syncing?
Right-click on the email address in the Account Switcher. Select Pause Sync from the menu.
How do I access emails offline?
Right-click your email address in the Account Switcher. Select Enable Offline from the menu list.
How do I add multiple email accounts?
Click your profile image on the top-right corner of the app. Select Settings from the menu list. Navigate to Accounts and click Add Account. Enter the email address or mobile number associated with your other Zoho Mail account. Click Next. Enter the ...