Admin Console
1. How can I add members to my team?
Access the Admin Console window and navigate to the Members tab.
Select Invite New Member.
Enter email addresses and assign roles (Admin or Member).
Click Invite Members.
2. How can I manage user licenses?
Go to Admin Console > Admin Dashboard.
Click Manage Subscriptions.
Choose Upgrade User or Downgrade User.
Enter the number of licenses and proceed.
3. How can I view storage usage by Team Folder or member?
Go to Admin Console > Admin Dashboard.
Click View All Storage.
4. Can I assign the Super Admin role to a Team Admin?
5. How do I change my team logo?
Go to Admin Console > Settings > Branding.
Click the existing image and upload a new logo.
6. How can I transfer files of a departing team member?
Go to Admin Console > Members.
Click More Actions on the member's name.
Select Delete Member and choose a recipient for the files.
7. What happens when I suspend a member?
The member loses access to the team account immediately.
Their files remain accessible to other members.
They can be reactivated or permanently deleted.
8. Do suspended users occupy a license?
9. How can I restrict external sharing for my team?
Go to Admin Console > Settings > Sharing.
Toggle OFF "Allow files and folders to be shared outside this team".
10. How can I enable or restrict automatic file conversion?
Go to Admin Console > Settings > Content.
Toggle ON/OFF "Convert all files to Zoho WorkDrive format on upload".
11. Can I download my team's activity report?
12. Can I be part of multiple team accounts?
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