Important:

You can customize folder permissions in two different ways: while creating a folder or after creating a folder.

Who can customize:

At least the Organizer role for team folder members or the Organize access level for collaborators is required to customize a folder permission.

Customize permissions during folder creation

1. Go to a Team Folder and Click + NEW at the top-right corner.
   
2. Select Folder. The Create New Folder dialog will open.
   
   
   
   
3. Select Specific people under Who can access.
   Except for team folder admins, all members will be shown as Restricted by default.
   
   
4. Select members and groups and assign the required access levels from these: Organize, Edit, View and comment, View, and Restrict access.
   Note: Admins can't be restricted, and their role can't be updated as well.
   
   
5. Click Create. Once the customized folder is created, the folder icon will get changed to  representing the folder customization.

Customize permissions after folder creation

1. Select a folder and click Share at the top action bar.
   
2. Click Customize under Who can access in the Share dialog.
   
   
   
   
3. Click Continue.
   Except for team folder admins, all members will be shown as Restricted by default.
   
   
4. Select members and groups and assign the required access levels from these: Organize, Edit, View and comment, View, and Restrict access.
   Note: Admins can't be restricted, and their role can't be updated as well.
   
   
5. Click Customize. Once the folder is customized, the folder icon will get changed to  representing the folder customization.

Notes:

1. You can apply customization to any level folder, and you will be able to restrict access to all team folder members (except admins), and collaborators from all parent folders to that folder.
   
   
2. All underlying subfolders of a customized folder will follow the custom permissions you've set.
   
   
3. Folder customization is only available for Team Folders.
   
   
4. It is not supported in My Folders. While you can grant higher permissions to a child folder, you cannot restrict access or lower permissions if the parent folder has higher-level permissions.
   

Manage Customized Folder

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Update permissions on a customized folder

1. Select a customized folder  and click Share at the top action bar.
   In the Share dialog, you can see the customization details, such as which folder is customized and the number of users with access.
   
2. Click Change access to change permissions.
   
3. Select members and groups and assign the required access levels from these: Organize, Edit, View and comment, View, and Restrict access.

Remove customization

1. Select a customized folder  and click Share at the top action bar.
2. In the Share dialog, you can see the customization details, such as which folder is customized and the number of users with access.
   
3. Click Remove customization under Who can access in the Share dialog.
   
4. Click Remove in the confirmation dialog.
   

Note: While removing folder customization, all Team Folder members will get access again based on their Team Folder roles. Any existing individual collaborators of the customized folder will lose access.

Points to remember

1. Once a folder is customized, new members added to the team folder or parent folder won't have access to this folder by default. You need to manually share the folder with them if required.
   
   
2. Team Folder roles and parent folder permissions won't apply to a customized folder.
   
   
3. Sub folders of a customized folder also won't follow the team folder roles and permissions.
   
   
4. Admins can't be restricted, and their role can't be updated as well.
   
   
5. While removing folder customization, all Team Folder members will get access again based on their Team Folder roles. Any existing individual collaborators of the customized folder will lose access.
   

Best Practices

1. Customize only the first-level folders in a Team Folder for effective management. Once you create a Team Folder, plan well and create first-level folders accordingly and customize the required folders.
   
   
2. Restrict/hide unwanted users or update user permissions in folders you customize.
   
   
3. Minimize folder customizations from the second-level to nth-level folders as much as possible. Customizing too many folders may become difficult to manage at some point.