View and manage item details
The item details page provides you with all the information related to a particular item. The header of the page has the item name as the title. You can click and edit it to update the item name.
Note: The different sections in item details page are displayed as tabs. There are two ways to navigate through the sections:
- You can click to view a particular tab
- Or, scroll to move from tab to tab
You can organize the tabs in an order preferable to you or hide tabs that you rarely access. Click the ellipsis icon near the tags and select Organize Tabs option to customize the tabs.
The following are the tabs in item details:
Details
This section displays the default and secondary information about the item. This includes project name, associated sprint, assignees, status, priority, item type, start and end dates, estimation points, and associated epic and release, if any. The custom fields that you've included will also be displayed here.
Description
- The description of the item will be displayed here.
- Click the Add Description button to add a description.
- Click the Edit Description button to update it.
Comments
This section displays all the comments that are made in the item.
- Enter the comment in the comment box and click the Add button. To notify a user or group directly, type @ to mention the person or the group and #ID to mention the item.
- View comments as list or thread.
- Add a comment to this item via email. Learn more.
- Add reactions and replies. The replies are displayed in a collapsible windows and are available as a thread of conversation that is easy to follow. On the other hand, you can simply add emoticons to the comments.
- Convert a comment into work item.
- Hover on the comment to edit or delete.
- A user can add up to five reactions for a comment.
- A comment can have up to 1000 reactions.
Attachments
The section displays the files attached to the item.
- Upload files to your work items from the following locations:
- Upload a file from your desktop.
- Upload an image and annotate it or copy and past a screenshot and annotate it.
- Upload the files from other cloud services.
- Attach files and images, annotate the images, and upload files from other cloud services across the modules.
- Click the file to upload it from your desktop or drag and drop the file.
- Click the image to upload it from the desktop or copy and paste the screenshot, and add highlights to the image.
- Download the annotated image in your comments section.
- Get a preview of these attachments by clicking on them.
- Delete the attached files by clicking the delete icon.
Log hours
This section displays the timesheets logged for the item.
- Click the Add Log Hours button to add a timesheet.
- View total log hours for the item.
- Get approval and billing status.
- Hover on the logs to edit, delete, or view description.
Meetings
This section displays the meetings scheduled for the item.
- Click the Schedule button to schedule online or offline meetings.
- You can view scheduled, ongoing, and completed meetings under the respective categories.
Subitems
This section displays all subitems associated with the item.
- Click the Add Subitems button to create a subitem or the Associate Subitems button to add existing item as subitem.
- Subitems can be moved across sprints.
- Admin, project managers, sprint owners, and the item owner can add subitems in active sprints.
Status timeline
This section helps you track everything about a work item.
- Read the timeline as a chart and table.
- Export chart and table as file.
- Track the maximum and minimum time spent in a status.
- Track which user moved the item from one status to another.
Checklist
This section displays your to-do list for the item.
- Click the +Checklist button to create a checklist.
- Create checklist groups to club similar to-do lists.
- Make checklist public to allow access to all assignees.
- Hover over the checklist to edit, delete, or convert it into an item.
- Sort checklist by ascending and descending order.
Link work items
This section displays all the items linked to the item.
- Click the +Link Work Item to link an item.
- Assign link type to define the nature of the link.
- Track the linked items alongside the item at hand.
Platform integrations
The following integration platforms are also available when integrated:
- Gitlab
- Github
- Bitbucket
- Azure DevOps
- AWS Code Commit
- Zoho Repository
Actions on the right-side bar menu
There are a list of actions supported on the side bar menu. This menu includes widgets and extensions that enhance you work item management process.
- Add - Click the + icon to add description, comment, attachment, meeting, log hours, checklist, and items links.
- Clone - Click the clone icon to create a copy of the item. The copied item will include checklists and subitems, if applicable.
- Reminder - Click the reminder icon to set a reminder for the item in a specific frequency.
- Activity Stream - Click the stream icon to view the activities in the item.
- Followers - Click the followers icon to view and add followers.
- Chat - Click the chat icon to start a group conversation with the required participants.
- Delete - Click the delete icon to delete the item.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Zoho DataPrep Resources
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
View sprint details
The sprint details page provides you with all the information related to a particular sprint. The header of the page has the sprint name as the title. You can click and edit it to update the sprint name. The following are the tabs in sprint details: ...Manage default and custom item types
Item type refers to the kind of work that entails a particular work item. In Zoho Sprints, items types are broadly classified into Story, Task, and Bug. These are the major types of items that are widely identified in project management tools. Story ...Create and manage global view
You can access the default views to get a quick glimpse of the predefined sets of data that can provide you with valuable insights. Learn more To access default views: Login to your Zoho Sprints workspace. Select the Global View on the left ...View log hour details
The log details page provides you with all the information related to a particular epic. The header of the page has the item name, meeting name, or log title for general logs as the title. To view log details: Go to Timesheet module. Select the ...View backlog items on sheet
A spreadsheet is a great asset when it comes to viewing, maintaining, and processing data to get comprehensive results. Sheet View in Zoho Sprints is a capability that enables you to open the work items that are in the backlog, board, epic, and ...
New to Zoho LandingPage?
Zoho LandingPage Resources