About Custom Module
The Custom module feature in Zoho Sprints is a multifaceted space to store your organization-specific data. The default modules of Zoho Sprints may not meet your unique organization needs, as they are commonly developed for projects adapting agile methodology. Many users also need to manage other organization-specific data that is not covered by the default modules as well. In such instances, you can use Zoho Sprints Custom Module to log your data and ensure that it is easily accessible whenever you need it, without having to juggle between multiple tools.
Switching between different products often leads to data loss and wasted time. With Custom Modules, you can centralize all your agile project-related information in one place. Capture every detail of your business, address complex requirements, and turn Zoho Sprints into a customized platform that works that works in concert with your organization.
Availability: Enterprise plan
Permission:
Users with the manage custom modules permission will be able to add new custom modules.
Users with view, create, edit, delete permission will be able to manage records in the custom module.
Use Cases
Initiative Management at the Global level
- Customer Onboarding
An agile management firm carries out many initiatives to ensure that their clients are satisfied with their service. One such initiative is to improve customer onboarding. Many agile teams have onboarding activities that are scattered across multiple epics and projects, resulting in fragmented visibility. All these customer onboarding activities can be captured and tracked from a single centralized location using the Global module. This provides a consolidated view of onboarding status across projects without switching between screens for project managers and the customers experience a timely attention at every onboarding stage across projects. - Legal Compliance
Compliance and Governance is another initiative that needs to operate at global level to ensure that all projects are legally complaint. For example, if GDPR should be rolled out across all projects, then the same initiative can be tracked and managed within the Global module for improved visibility and ensure all projects abide by the policy. By doing so, the product managers can mitigate legal and reputational risks.
Incident Management at the Project Level
Agile projects sometimes go through incidents like service outages, performance degradation, scope creep, external factors such as natural disaster and much more. Tracking such incidents outside the project leads to poor visibility, delayed response, and unclear accountability.By creating an Incident Management Custom Module at the project level, project managers can track and handle incidents directly within the workspace. Each incident record can capture severity, impacted components, root cause, affected users, SLA priority, and current status.Project managers gain full visibility into how incidents impact each sprint and how the user works on fixing the incident. Root cause of the incident and its trends are discussed during retrospectives, helping teams reduce future disruptions and improve reliability.
Types of Custom Modules
You can create custom modules with two types of scope:
- Global module: This is defined as a workspace level module
- Project module: This is defined as a project level module
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Create and manage custom fields
Custom fields are the important aspect in shaping a layout. A layout is structured with a list of fields that are specific to your requirements. Once the user creates a layout they can start adding custom fields. You can create custom fields for ...Manage default and custom status
Status refers to the position of level of progress of a work item. Zoho Sprints provides you with a few standard terminologies to identify the status of your item. Assigning status and promptly moving the item to the successive status enables you to ...Manage custom functions
You can perform the following actions for functions: Create function Edit function Delete function Create function from gallery Create function To create custom function: Click the gear icon at the top-right. The settings window will appear. Select ...About custom functions
Zoho Sprints comes with the capability for you to create custom functions and automate your business process. A Custom Function is composed of a group of deluge statements that are combined to perform a certain task. This function can be invoked ...Access custom module
Access Custom Module Based on the type of custom module, you can either access it from within the Global module section or from within the Project. Access Global module This module can be accessed by any users added to the workspace. Sign in to your ...
New to Zoho LandingPage?
Zoho LandingPage Resources