Zoho Thrive - Affiliate program

Affiliate Program

Thrive’s affiliate marketing solution lets you commission affiliates for introducing new signups and referral purchases.

Affiliate commissions 

To add affiliate commissions to the program:
  1. Go to Program -> Affiliate.

  2. Click Add Commission.

    Affiliate commission setup

  3. Under Tasks, choose the action for which you will be rewarding the affiliate.

  1. Upon Referral Signup (only available for custom-built site integration)

    Affiliate signup task

  2. Upon Referral Purchase

If you do not want the affiliates to get commissioned for every purchase, you can further drill down the action’s commission eligibility with:

  1. Minimum purchase value: Minimum referral purchase amount that has to be reached for the action to be considered successful and eligible for commission.

    1. Enable the toggle.

    2. Enter the minimum amount.

  1. Making the purchase action specific to a product (available only for custom-built site integration.)

    1. Fill in the Product ID, Product Category/Group.

    2. Choose the Pay Period,
       and Pay Plan Name.
      To learn how to configure the purchase action specific, go to the configuration document, scroll down to the Advanced Configuration section, and click Learn more on the affiliate tablet.

      Affiliate purchase task

  1. Once the task is chosen, click Save and Set Reward.

    Referral Purchase Task

    • The task will only be valid if the referral creates an account in your store/site.

    • Link-based referral purchases made via a browser that has extensions like uBlock Origin that are designed to block third-party cookies, a browser that has any other configurations set up to avoid third-party cookie tracking, or incognito mode will be considered an individual purchase. Coupon-based purchases can be tracked irrespective of the browser used for purchase by the referral.

    Referral Signup Task


    Referral signups made via a browser that has extensions like uBlock Origin that are designed to block third-party cookies, a browser that has any other configurations set up to avoid third-party cookie tracking, or incognito mode will be considered an individual signup (direct customer).

  2. Under Reward, choose the Commission Type between a percentage and fixed amount.

  3. Provide the Commission Value and Commission Label.

  4. Choose the Approval Type between Manual (eligible commissions will be sent to the Approvals section for verification) and Automatic.

  5. Click Add Commission.

    Affiliate commission details

To know about managing commissions head to our Payouts article.

Affiliate promotions  

In affiliate programs built using Zoho Thrive, there are two ways to let your affiliates promote your business.
Links is a versatile method in which any referral action can easily be tracked to the respective affiliate. In Zoho Thrive, beside the links of the offerings, you can also provide help resources (assets) in the form of links to help affiliates promote your offerings better.
To add your offerings’ links and assets to the program:
  1. Go to Assets.
  2. Click Add Links.

    Affiliate link setup

  3. In the popup, paste the offerings’s URL and provide the Link Label.
  1. The offering URL must begin with your store/brand URL’s domain name.
  2. The link label provided is only how the link will be displayed to the affiliates in their portal. Make sure it is descriptive and short.
  1. Click Add.
Link details
Make sure you check the URL before adding it. It cannot be edited once added, only deleted.

2. Discount coupons

(Feature specific to Zoho Commerce, Shopify, and Wix platform integration)

Promotions using discount coupons are very beneficial to encourage more referral purchases, leading to better sales. As an admin, you’ll have complete control over the coupon’s type and value. When required, the affiliates can generate unique codes and promote them.
To create a discount coupon:
  1. Go to Affiliate.
  2. Click Set Up Coupon.

    Affiliate coupon setup

  3. In the popup, select the Coupon Type and enter the Coupon Value.
  4. Click Create.
The coupon code generated using this can be applied to your entire inventory.

Coupon details

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                                                                                                      • Related Articles

                                                                                                      • Can I remove an affiliate from the program?

                                                                                                        You can remove an affiliate, by blocking them from the program. Go to Participants -> Affiliates. Choose an affiliate record to block. Click Details > Actions. Select Block Member. 5. In the alert popup, click Block.
                                                                                                      • Program Settings

                                                                                                        Admins can keep control and secure their program with the multiple in-built features available. Blacklist To block specific IP addresses, email addresses, and domains from being a part of your program. In order to block specific IP addresses/email ...
                                                                                                      • What will happen to the affiliate links and coupons sent after the program gets disabled?

                                                                                                        Affiliate links and coupons that were promoted before the program was disabled will continue to function, even after it is disabled. However, affiliates will not receive any commission if a signup or purchase takes place using their link or coupon.
                                                                                                      • Affiliate Signup Form Customization

                                                                                                        The Affiliate Signup Form section is where you can customize the registration form that the affiliates will use to register if they’re interested in joining your affiliate program. The customization options available are: Fields Fields serve as the ...
                                                                                                      • Can I add an affiliate to the program manually?

                                                                                                        Yes, you can add affiliates manually, thereby avoiding the approval scenario. Click here for the steps to add an affiliate manually.
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