Product Updates in Zoho Workplace applications | March 2025

Product Updates in Zoho Workplace applications | March 2025

Hello Workplace Community,

Let’s take a look at the new features and enhancements that went live across all Workplace applications this March.

Zoho Mail

Include original attachments in reply email

When you Reply or Reply All to an email, original attachments can now be included automatically in your reply email— just enable Include Attachments in your Mail settings.

Show all Subtasks

View subtasks within a main task as separate items in ToDo. Simply enable the Show all Subtasks option under More options to display them individually for easier management.

Blocked accounts enhancements

Blocked accounts are now easier to manage! Admins can view them in two distinct lists in the Admin Console, —Temporarily Blocked Accounts and Permanently Blocked Accounts. This makes it simpler to track and manage blocked users accounts effectively.

Zoho Cliq

Cross data center communication

You can now communicate with users who have Cliq accounts in different DCs (Data Centers) through external channels. It should be noted that for you to do so, your admin must enable worldwide communication policies in the admin panel.

Configurable Workdrive notifications

You now have the flexibility to configure how WorkDrive file-sharing notifications appear in Zoho Cliq. Based on your preference, you can choose to get your notifications directly in your private chat from the specific user, within Taz, or disable them entirely. 

Rich text editor

Enhance your messaging experience on mobile with the new Rich Text Editor. Format your messages with bold, strikethrough, hyperlink, and much more, for better readability. To access formatting options, simply select the text after typing in the editor.

Media domain whitelisting

All of our media servers are now grouped under a single domain, making it easier for your admin team to manage access. Instead of whitelisting multiple server IPs, admins only need to whitelist one domain to ensure calls and meetings work smoothly.

Reddit extension

Stay engaged with discussions and trending topics by integrating Reddit with Zoho Cliq. Create Reddit posts, explore trending content, share relevant posts, and much more directly from within Zoho Cliq. You can try the extension from here.

Evernote extension

Organize your thoughts and keep track of important notes with the Evernote extension. Capture ideas, sync notes seamlessly, and access them directly within Zoho Cliq. You can try the extension from here.

Polls revamp

We have made improvements to the Polls extension to give you more control:
  • Export poll results as a CSV for easy data analysis.
  • Set a custom duration for your poll, as long as it’s within the 7-day limit.
  • Get notified by the Poll Bot whenever a poll you are participating in has been modified.

Zoho Connect

Get the full picture of your groups

Easily track member activity, engagement, and other metrics of a group in one place.

Receive updates from people you follow

Keep up with the latest activities by users you've followed with instant notifications in Zoho Connect.

Zoho Writer

Summarize your documents instantly with Zia!

Generate a concise summary of your document to provide a quick overview of the content and easily share or refine it.

Zoho Sheet

Data from picture for web

You can now upload an image and instantly convert it into an editable spreadsheet.

Pattern Fill

Using Pattern Fill in Zoho Sheet, you can automatically fill data in your other cells based on the data present in the adjacent cells.

Translation

Collaborating globally is smoother than ever before. With the new Translation feature in Zoho Sheet, you can seamlessly translate content across 74 different languages in a few simple steps.

Zoho Meeting

Introducing Zoho Desk integration in Zoho Meeting

With Zoho Desk integration now in Zoho Meeting, you can track, respond to, and resolve meeting-related tickets directly from Zoho Desk to improve customer engagement and support efficiency.

Start personal meeting rooms

You can now initiate a Personal Meeting Room session directly from the in Zoho Meeting Android app. Personal Meeting Room creates a reserved meeting space with a unique meeting ID/link that can be reused for regular meetings with the option to customise links.

Add Co-hosts while scheduling a meeting session

We have now introduced an option to add co-hosts while scheduling a meeting session.

Zoho Meeting iOS Updates

Latest Updates in the Zoho Meeting Mobile App:
  • Breakout Rooms on iOS: Join breakout rooms seamlessly while attending meetings on your iOS device.
  • Personal Rooms on Android: Start personal meeting rooms directly from the Zoho Meeting app on your Android device.

Zoho Show

Introducing Zoho Survey add-on for Zoho Show

With Zoho Show’s integration with Zoho Survey, you can easily add your survey results to your presentation as charts without switching tabs or downloading files.

Zoho Trident

Attach WorkDrive files to your emails—no downloads needed

You can now add files from Zoho WorkDrive directly to your emails without the extra step of downloading them to your device. It’s a faster, easier way to share the files you already have in the cloud.

No more switching tabs to check your CRM schedule

Your Zoho CRM calls, meetings, and tasks now show up right inside Trident’s unified calendar. That means an organized view of your workday and no more scheduling conflicts.

Create secure, shareable links to important emails

Skip long forwards and cluttered threads. Create a permalink to the email you want to share, control who sees it, and set how long it’s available.

Work with delegated mailboxes

Easily stay on top of your inbox as well as those delegated to you, side-by-side in Trident. Depending on your permission level, you can view, read, or reply to emails, on behalf of the mailbox owner. 




    • Sticky Posts

    • Product Updates in Zoho Workplace applications | September 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this September. Zoho Mail Attach email as EML file in Compose Effortlessly attach emails as EML file in Compose by simply
    • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

      Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
    • Product Updates in Zoho Workplace applications | August 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this August. Zoho Mail Delegate Email Alias Now you can let other users send emails on your behalf—not just from your primary
    • Product Updates in Zoho Workplace applications | July 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this July. Zoho Mail Import bookmarks from Pocket Worried about losing your Pocket bookmarks? Don't worry we have got you.
    • Product Updates in Zoho Workplace applications | June 2025

      Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this June. Zoho Mail Slideshow view for inline images in Notes View all your inline images added in a notes in a effortlessly
      • Recent Topics

      • Zoho Autoplay Issue

        Currently, we run our graphics on a playlist with youtube videos interspersed in our office -- however, when we go to update the playlist (since last Thursday at around 8-9am EST) it no longer saves the autoplay function.  We have tried making a new account, manually saving with cntrl+s, making a new show, etc but nothing seems to work.  Even with our old program, we can't change it off of autoplay for ones that were created in the past. Another issue is that if we change a slide transition to anything
      • Critical Issue: Tickets Opened for Zoho Support via the Zoho Help Portal Were Not Processed

        Hi everyone, We want to bring to your attention a serious issue we’ve experienced with the Zoho support Help Portal. For more than a week, tickets submitted directly via the Help Portal were not being handled at all. At the same time no alert was posted
      • Adding hyperlinks in CRM emails time automatically

        It may just be me, but when I am writing an email to a lead, I find inserting a hyperlink very time consuming. Granted, I can use templates but there are a ton of scenarios where I might want to put a link in to an website that wouldnt require me to go though the effort of creating a template.  Ideally, the crm would identify that I that a string of text is a URL and insert the hyperlink automatically, just like microsoft outlook or gmail. Has anyone else had this same experience and found a way
      • Enhance "Applications Usage" with Date Filters, Historical Analytics & App-Level Breakdown

        Hello Zoho Creator Team, We are writing to request a critical enhancement to the Applications Usage section to improve our ability to monitor, analyze, and manage our platform consumption over time. While the current view of today’s usage is helpful for
      • External File Share - Allow delete

        Hi Team, when I share an external link and give it edit rights the external user can add but not delete files and folders. what am i doing wrong?
      • How to notify all members on any updates to zoho crm?

        Hi, I am using the free version of zoho CRM and currently seeing this will work for our company. We are a small company and wanted to be more informed about all the changes in zoho. 1. How do I s et notifications that go to the team for any and all changes
      • How to change the format for phone numbers?

        Mobile phone numbers are currently formatted (###) ###-####.  How can I change this to a more appropriate forms for Australia being either #### ### ### or (#)### ### ###?
      • Unattended Access on Android without Play Store

        I'm testing Zoho Assist for remote config and maintenance of our IoT devices. The devices are running Android 8.1 and do NOT have Google Play Store installed, nor can it be installed. I've been able to install Zoho Assist on the devices and load the enrollment
      • Open Sans Font in Zoho Books is not Open Sans.

        Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real
      • Is it possible to embed Zoho Bookmarks in the Cliq sidebar?

        Is there any way that each Zoho user can access their bookmarks (that live in https://bookmarks.zoho.eu/ which is technically a part of Zoho Mail) directly within Cliq? As a widget, or an item in the sidebar? My team does not use Mail, it uses Cliq all
      • Show Attachments in the customer portal

        Hi, is it possible to show the Attachments list in the portal for the particular module? Bests.
      • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

        Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.
      • Navigate with Ease: Announcing Improvements to Your Zoho CRM for Everyone's Setup Experience

        Hello Everyone, We’re thrilled to announce new enhancements to the Setup Menu in our Zoho CRM for Everyone system, designed to simplify your workday and streamline your overall experience. What's New? Addition of a Setup Homepage Faster Search in Setup
      • Zoho Projects Webhook fails with HTTP Error 0

        Hello Zoho Community, I am pulling my hair out over this one. I have setup a very basic http(s) server that always responds "ok" and code 200 to incoming GET requests. It will accept any parameters, and any path. Really, all it does is say "ok," and log
      • ZOHO Campaignで表のカラムの幅を調整したい。

        表を作成した際、個々のカラムの幅を調整したいのですが、方法が分かりません。 どなたかご存じの方ご教示ください。
      • Auto-upload Creator Files to WorkDrive

        Hi everyone, I’m working on a workflow that uploads files from Zoho Creator to specific subfolders in Zoho WorkDrive, as illustrated in the attached diagram. My Creator application form has two multi-file upload fields, and I want—on successful form submission—to
      • Exciting Updates to the Kiosk Studio Feature in Zoho CRM!

        Hello Everyone, We are here again with a series of new enhancements to Kiosk Studio, designed to elevate your experience and bring even greater efficiency to your business processes. These updates build upon our ongoing commitment to making Kiosk a powerful
      • Kaizen #129 : Client Script Support for Blueprints

        Hello everyone! Welcome to another week of Kaizen. Today, let us discuss about how you can use Client Script during a Blueprint transtion to meet your requirements. This Kaizen post will provide solution for the post - Need non-mandatory fields in blueprint
      • Search Bar Improvement for Zoho Commerce

        Hey everyone, I've been using Zoho Commerce for a bit now, and I think the search bar could really use an upgrade. Right now, it doesn't show products in a dropdown as you type, which would make finding items a lot faster. On Shopify, for example, you
      • Making digital signatures accessible to all: Introducing accessibility controls in Zoho Sign

        Hi there! At Zoho Sign, we are committed to building an inclusive digital experience for all our users. As part of our ongoing efforts to align with Web Content Accessibility Guidelines (WCAG), we’re updating the application with support that will go
      • Account Owner Field From Accounts Module to be Displayed in Contacts module

        I have a field in the Accounts Module in the CRM called "Account Owner" i want that field to be also mapped into the Contacts Module custom single line field called "Account Manager".
      • Update a field in the ZOHO Form, basis numeric value in another field in the same form

        I am trying to create a questionnaire in ZOHO, where clients need to answer 10 questions, and basis response, values are assigned. I have created a total score field where the sum of the values is stored. But i am unable to create a rule whereby another
      • How to update "Lead Status" to more than 100 records

        Hello Zoho CRM, How do I update "Lead Status" to more than 100 records at once? To give you a background, these leads were uploaded or Imported at once but the lead status record was incorrectly chosen. So since there was a way to quickly add records in the system no matter how many they are, we are also wondering if there is a quicker way to update these records to the correct "Lead Status". I hope our concern makes sense and that there will be a fix for it. All the best, Jonathan
      • Meet up de Zoho en Bilbao

        Buenos días comunidad! Estamos estudiando hacer un Meet up en Bilbao desde zoho y varios Partners. Para que la experiencia sea excelente, queremos saber cuantas pesonas se vendrían a Bilbao al evento. Y para que sea lo mas útil posible, que temas dentro
      • Picklist reference value in REST

        picklist options can be configured to have a different reference value than the displayed one, should be helpful in things like multilanguage: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/translations/articles/translations is there a way
      • In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."}

        In Zoho inventory Converting sales return to cerdit note from using Api from Creator Error details: {"code":-1,"message":"Invalid Sales Return ID."} this is button Function used in the Creator map Inventory.Create_Credit_note(int CRE_ID) { return_value
      • Marketing Tip #2: Recover lost sales with abandoned cart emails

        Did you know most online shoppers don’t complete checkout? Automated cart recovery emails are an easy way to bring them back. A simple reminder can recover sales you’d otherwise lose. Try this today: Enable abandoned cart emails in Zoho Commerce and set
      • Billing Management: #9 Usage Billing in IoTs

        We live in a world where connectivity has become a lifestyle rather than a luxury. From smart thermostats that adjust your home's temperature to GPS trackers monitoring end-to-end fleets and sensors that optimize energy grids, the Internet of Things has
      • {"code":1038,"message":"JSON is not well formed"}

        Today this began failing: sales_order_data = zoho.books.createRecord("salesorders",books_organization_ID,order_data); with this error message. {"code":1038,"message":"JSON is not well formed"} This code has been running for two years. Here is the input
      • How can I migrate Shared Mailbox from Zoho Mail to Team Inbox?

        I am unable to migrate mails from my shared mailbox in Zoho Mail to Team Inbox. I am the super admin of my Zoho One plan and yet I am getting an error saying only admins can do this? I don't understand the issue.
      • Remember all the ways we've posted?

        The world celebrates World Postal Day in 2025 with the theme “#PostForPeople: Local Service. Global Reach". The story of the “post” is a story of human connection itself, evolving from simple handwritten notes carried over long distances to instant digital
      • Add Support for Authenticator App MFA in Zoho Desk Help Center

        Hello Zoho Desk Team, We hope you are doing well. We would like to request an enhancement related to security for the Zoho Desk Help Center (customer portal). Currently, the Help Center supports MFA for portal users via SAML, JWT, SMS authentication,
      • Can no longer upload my own Notebook cover

        I've had Notebook for over a year and have been able to create my own notebook covers, but when I tried to upload my own cover for a new notebook today, the upload feature has suddenly been starred, requiring me to upgrade my account. When did this
      • Zoho Desk - Cannot Invite or Register New User

        Hi who may concern, we encountered a problem that we cannot invite user or the visitor cannot register for a user at all through our help center portal, with the snapshot shown as below and the attachement. It always pops up that "Sorry, Unable to process
      • Custom domain issue

        I recently changed records for my support area custom domain for a few months, I then wanted to come back to Zoho, but now I can't connect it and I can't login as it's having an SSL issue. I cannot get a good response from support, as I've been notified
      • How do you generate personalized certificates and save them in dynamic folders using Writer's mail merge?

        Zoho Writer's mail merge feature can help you enhance the certificate management process. It's a great way to save time and effort! Merge certificates and maintain a well-organised repository with personalised certificates stored in separate folders for
      • Zoho Editor

        Zoho PDf Editor is not working I am clicking on EDIT PDf then it again bringing me back to the same page. again and again.
      • The present is a "present"

        The conversation around mental health has been gaining attention in recent years. Even with this awareness, we often feel stuck; the relentless pace of modern life makes us too busy to pause, reflect, and recharge. In the world of customer support, this
      • Market cap

        Market cap formula?? Kaise nikale
      • Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it

        Need Help to setup plugs along with codeless bot buidler. To send sms OTPs to users via Zoho Voice and to verify it. I get leads from our website and we need to make sure those are not junk. So we are using proactive chat bot and we need mobile OTPs to
      • Next Page