Import Quickbook customers in Zoho Invoice
What is the easiest (and best way) to export Quickbook customers and import them into Zoho Invoice? I tried exporting QB but the file had the contact and bill to as a single field? Also I see no option to import phone #? Can it be done with CSV and if not could I use Zoho CRM to sync up contacts then move them to invoice. I do not wish to subscribe to Zoho CRM just use it long enough to get the contacts as it seems to have better QB integration? Thanks, -Dane
Payment Thank-You Question
Hello, When a client sends one payment covering say 3 Invoices we now find it easier to record these by clicking on "CUSTOMERS" then "RECORD PAYMENT" This way we don't have to bring up each Invoice plus the client only receives one "Thank You" email. The problem is how do we get the thank you email to include more than one invoice number when our thank you email reads like the following: Dear %FirstName%, This is just a courtesy email to let you know that we have now received your remittance against
Quarterly Recurring Invoice
Hi Please can I put in a request for a Quarterly recurring invoice option which is currently missing from the option list. It has monthly, yearly recurring but should also have Quarterly. Thanks Gene
How do I prevent other users on my invoicing system from seeing invoices generated by the admin user?
I have just about recently started using Zoho invoice but I am really disappointed to note that all users have access to other invoice information/ payment / client details. Is there a way to restrict users from accessing admin generated customers/ invoices etc? If there is none, I will be forced to pay for 2 accounts instead of combining invoicing into a single account.
How can I import Zoho Books invoice to Zoho Invoice to use the new Zoho Invoice Android app ? Only way export/import csv file ?
Is the only way the export/import function of Zoho Books and Zoho Invoice ? My invoice template in Zoho Books is heavy customized.
Inventory Management, Group taxes | Print PDF
Hello I have 2 problems: 1) I need Inventory Management and Group taxes. Zoho Invoice supports group taxes but no inventory management and Zoho CRM supports inventory management but no group taxes. --> Please add a simple field by Zoho Invoice with products QTY. 2) I need to print all invoices. --> Please add button that marked invoices should be converted in one big PDF file. Thanks
Change column
Hi guys, We run an executive travel business and the 1st column in our invoices is a 'Date' column and not an 'Item'. Is it possible to reconfigure the 1st column with a date rather than an item? I'm a ZOHO virgin so any assistance would be welcome. Many thanks, Matt
Add Expense Category in Zoho Invoice Android App
Hello! Our development team have once again got some wonderful news for Zoho Invoice android app users who spend a lot of time recording expenses. You don't have to turn to the web app anymore just to add an expense category. You can do it right from your android app! You can add, edit or delete the expense category. Didn't I say it was wonderful :) Read more about it on our blog. The latest version of Zoho Invoice android app (1.6.2) is up for you to download in the Google Play. For those of you
Is it possible to add a non-user staff member for time tracking
I want to be able to track each individual staff member's time contribution in a project on Zoho Invoice, but I have no interest in making them users - this is strictly data collection for my use in determining staffing needs. Is there a way to add staff for time tracking without adding new users? I've gone through everything I can think of... I'm hoping the answer is right in front of me. Thank you!
Zoho custom quote to order confirmation to Invoice
I have loaded our leads contacts into ZOHO CRM with email add on. The CRM part is great to accumulate all interaction with leads which then purchase and become contacts to seel to again in future. Now i need to convert our filemaker pro templates to the invoice and Sales order Zoho system. How can I make a customer template as refined as Filemaker pro in Zoho? DAve 914-523-9978
%TaxName% and %TaxValue% are empty
I just sent an email to support but just now noticed the New Topic button so I will post here as well. We think we have decided to go with Zoho Invoice and have spend DAYS customizing an Invoice and it's just about there except suddenly %TaxName% and %TaxValue% are empty. The variable is replaced with nothing. All the other place holders work fine in this invoice and %TaxName% and %TaxValue% work fine in other templates just not in the final version of the template. I've deleted and re-added, I've
Exporting into Excel
When I export from zoho invoicing into excel i get €1,756.45 turns into €1.756,45 how can i change the settings for this ?
customer catagories
Hi guys, i have a small business and have played around with zoho invoice, with the hope of switching over - as i liked the android compatibly (i.e. i can invoice from my mobile phone) the software has a very clean layout, is simple to use and has some great features. there are a few things though ive noticed, which are standard in other software and i find really usefull, and sure other business would too, that are missing in zoho invoice. i have listed them below. please let me know if any are
Automatic late fees are incorrect
I added an auto invoice due on the 10th. I received the payment on the 8th, but didnt' enter it until the 12th. I entered the payment details correctly indicating it was received on the 8th, but the system still applied a late fee. How do I correct this?
auto bcc contact for every invoice/estimate sent
Hi Is there a way I could automatically bcc an email address with every invoice or estimate sent via zoho invoices?
What is a P.O#?
Can someone tell me what the P.O# number is or stands fora and how to utilize it? Thanks Kit
Zoho Invoice - Thank You Payment Email Template - Placeholders not working?
Hi Do the place holders for Billing Address work with a Payment Thankyou Email template? For some reason these place holders don't seem to be translating into their respective values: %CustomerBAddress% %CustomerCFValue1% %CustomerBAddress% %CustomerBCity% %CustomerBCode% Thanks Gene
payment gateway setup and saved - but still get warning that I need to set it up
I have setup a PayPal standard payment gateway. I have an invoice ready to go and I still get the warning at top that says the gateway needs to be setup? Why? How do I get the system to see that I have a payment method setup? Rick
Amount entered is more than the balance due
In real case, client may pay more than the balance due. Can it allow to do so and the extra amount record in the balance for next open balance?
Snail Mail not working
Has anyone else noticed for the last 4 days snail mail has not worked. Everytime you use the option it says "Sorry, we are unable to send the snail mail at this time. Please try again later." I contacted support several times - they seem to have no idea. Zoho support could be one of the worst i've ever seen.
Show invoices un my website??
Hi, i need to know is there a way to show the invoices or estimates in a website for each client, that he can log in and he can see their invoices and estimates , and every time that i create an invoice in zoho invoice sync with my site, i think the solution could be an integration of zoho invoice with joomla or other cms , well or integration with zoho sites , well i hope you can help me , thanks in advance
Credits not working in Zoho INVOICE
Dear Support Credits are not registering in Zoho INVOICE. I apply a credit and the credit shows up as applied on the INVOICE but the balance due is unaffected. A screenshot is attached. This has never happened before and I have duplicated it on 3 different customers with credits owing. Neal Bennett
This is pathetically unacceptable service
Service down, no info on forums, customer support hangs up. Really, what kind of operation are you running?
Error Page
I'm getting a custom 404 "There is now web page matching this request. Please try again" when I try and add items, even when I click on the Support tab on the right of the screen.
Zoho Invoice Service Interruption - Root Cause Analysis
On May 31st 2012, between 8:43 PDT and 9:37 PDT Zoho Invoice was unreachable. This being a month end, many of our customers were affected and we deeply apologize for this interruption in service. I am sharing our findings on the root cause of this service interruption here and lessons that we had learned. The key flaw that caused this outage was a database operation that resulted in the Zoho Invoice MYSQL master database going down. When the MYSQL master server goes down, we have a MYSQL slave
CRM and Invoice Integration
The main reason I'm using Zoho CRM is the ability to make the work with multiple organizations. I work full time in sales for a heating company and track all my leads in Zoho CRM, I do real estate where I also track my leads there, as well as owning a consulting company that I invoice for, as well as a separate window company that I invoice for. I noticed you can create multiple organizations in Zoho Invoice but is there any possible way to sync more that one Zoho Invoice organization with my Zoho
Zoho invoice Android
when will u have the template change? it helps when we want to use the phone to print a Delivery Order Template. please hurry. also.. the search sucks really bad.. we cant search description or name to reference certain customer's purchase history / pricing.. cant do it on the go.. so it sucks a lil this way. do hurry! it'll be pretty good after that!
Recurring invoices : modify the due date
Hi, I've some recurring invoices that's are actif. I'd like to change the due date of every of this invoices. How can I modify this date because I don't see such button for doing that. Could you help me? Thanks a lot, Phil
Primary contact instead of the selected one?
Hi, Is it possible to have the selected contact's %FirstName% %LastName% when printing out the invoice? Currently, the primary contact's name is printed, disregarding the selection made at invoice form. Is it a bug or it's realy meant so? Best regards, Alexey.
Authorize.net expiration date issue
I have an authorize.net payment gateway. I tried to run a live small charge & it is denied. It says issuer denied it. I call CC co & they say the expiration date is off. The expiration is off by one month. I entered February & the CC co says it was sent by the merchant as March. Can someone tell me why the payment form sends March for when I enter 02 as the month?
Automated sending on recurring invoices?
Hi, I've been Googling a bit on this subject and can't seem to find a discussion with concrete information. It's mostly partial answers. Is it possible to configure a recurring invoice to be automatically sent via Email to the client on the 1st of each month (just like a manually sent invoice) as well as having the automated payment reminders when the invoice is due 15 days before, etc? I know how to configure the automated payment reminders. I am confused because the discussion I read seemed to
Contact disappears from Zoho CRM when fetched again
Hi I imported my contacts from Zoho CRM to Zoho Invoice with ZSC key which worked fine. I then edited contact details in Zoho CRM for a contact. I then selected in Zoho Invoice "Fetch again From Zoho CRM" The record has now disappeared from Zoho Invoice so I can't fetch details. Please can you explain. Thanks Gene
Cannot get to my invoicing!
I rely heavily on the invoicing for my small business...Always wondered what would happen if Zoho lost all my information...At the moment, I cannot access my account. Error message says "There is no web page matching this request..." When I called, I got an automated response saying no one is available to help me, please leave a message!
Zoho Invoice offline?
I am not able to access Zoho Invoice and I'm getting this message: Zoho Invoice There is no web page matching this request. Please try again. 1. The address entered maybe incorrect, please check and try again. 2. The page you are looking for does not exist. Is this happening to anyone else? I'm concerned because I have business history there. Any ideas?
Sort Order of Contacts in Zoho Invoice
Hi I have imported contacts from Zoho CRM into Zoho Invoice and requested automatic updates. I've noticed though, the sort order in Zoho Invoice does not match Zoho CRM contacts. It seems in Zoho Invoice, to take the Salutation into account as part of the first name sort order. Which doesn't make any sense. Please can you advise how we would view sort order of contacts in Zoho Invoice just by First Name or Last Name. Many thanks Gene
Cannot delete columns on Invoice template
Hi I cannot select the table or delete a column in the Invoice template. using Safari on a mac.
Location in Email Template
Why is the Company Location not showing up in the email template I've created?
Days open
Hello, I would very much like to have a report where I can see how many days the open invoice are open (not paid). I can see which invoices are overdue, but I have to calculate myself how many days. Thanks! Bas
Subscription Plans
Hi, It bothers me each time I view the subscription plans and I couldn't figure it out; besides the upgrade-downgrade, until now. It doesn't make sense to have Unlimited Customers, Limited Customers, then Unlimited Customers! The plans only differentiate in the amount of users rather than customers. Simply have all the plans Unlimited Customers, estimates, etc.; except the number of users would be different. Obviously Zoho wants the standard {low | medium | high}, so leave it at {2 Users
Insert Dates for item billings
Hi, I am new to Zoho invoice and have signed up a subscription plan. I would like to insert billing dates into my recurring invoices as follow :- Recurring Monthly Service Fee 01 May 2012 - 31 May 2012 $25.00 Currently, I would have to manually create 12 items from Jan - Dec 2012 each $25.00 and then each month, i will have to create an invoice. I have 200+ invoices which i have to create each month, inserting the relevant month(i.e. relevant item list) However
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