Adding string / text fields to modules
I'm working on a custom leads module with a layout for call center agents. I need to add text fields that are for display purposes only to prompt call center agents. I haven't found any way to add a field in Zoho CRM that doesn't accept input, ie. is just for display purposes.
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For example, at the to of the layout there will be a label / string / text that says something to the nature of "Hello Mr. / Mrs. ${Leads.FirstName Leads.LastName} my name is ${Leads.AgentName} I'm calling today to..."
This seems like it should be a simple process but I'm not seeing a way to do this. Any advice is greatly appreciated.
Thank you,
Jay
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