Kaizen #20 - Node JS SDK

Kaizen #20 - Node JS SDK

Hello everyone!
Welcome to another week of Kaizen!
In today's post, we will discuss the Node JS SDK.

What is the Node JS SDK for Zoho CRM?
Node JS SDK allows you to create client Node JS applications that you can integrate with Zoho CRM, effortlessly. It serves as a wrapper for the REST APIs, thus making it easier to use the services of Zoho CRM.

What can you do with the Node JS SDK?
  • Exchange data between Zoho CRM and the client application where the CRM entities are modelled as functions.
  • Authenticate your application easily every time you sync data between Zoho CRM and your application, as the SDK takes care of generating the access/refresh tokens automatically.
How to start using the Node JS SDK?
Follow the below steps:
  • Step-1: Register your application (Self Client or Web-based client)
  • Step-2: Install the SDK
  • Step-3: Import the SDK in your project
  • Step-4: Initialize the SDK
    4.a. Choose the token persistence method
    4.b. Setup the configuration files or dictionary
    4.c. Generate the tokens
  • Step-5: Connect to Zoho CRM through the available functions

Let us now discuss these steps in detail.

Step-1: Register your application
All the Zoho CRM APIs are authenticated by the OAuth2.0 standards. It is mandatory to authenticate your application with Zoho.
You can register your application either as a Self Client (single user app) or a web-based app (multiple users app).

1.a. Self Client
  • Go to https://api-console.zoho.com.
  • Click ADD CLIENT
  • Choose the Client Type as Self Client, and click CREATE.
  • You will receive a client ID and a client secret upon successful registration.


1.b. Web-based Client
  • Go to https://api-console.zoho.com.
  • Click ADD CLIENT
  • Choose the client as Web based and click CREATE NOW.
  • Specify the client name, homepage URL of your application's UI, and a redirect URI to which you want to redirect the users after they grant consent to your application.
  • Click CREATE. Your Client ID and Client Secret will be displayed.


Step-2: Install the SDK
You can install the Node JS SDK through npm package manager. Run the below command.

npm install zcrmsdk

Run the below command to update your SDK to the latest version.

npm install --upgrade zcrmsdk
After the installation, a package named 'zcrmsdk' will be created in the node modules folder in your machine.

Step-3: Import the SDK in your project
Use the below statement in your code to import the downloaded SDK.

var ZCRMRestClient = require('zcrmsdk')

Step-4: Initialize the SDK 
Initializing the SDK involves the following steps.
  • Step 4.a - Choosing the token persistence method
  • Step 4.b - Setting up the oauth and configuration properties files
  • Step 4.c - Generating the tokens

4.a. Token Persistence
Your application should retain tokens (grant, access, and refresh tokens) to automate the process of data sync between your Node JS application and Zoho CRM.

You can choose to persist (store) the tokens in two ways.
      a. MySQL Persistence (default)
      b. Custom DB Persistence

a. MySQL Persistence
When you want to store the tokens in the MySQL DB, include the following keys in the configuration.properties file (discussed in the next section) or the configuration JSON array, along with other mandatory keys.

username=mysql_username
password=mysql_password

Note
When you use MySQL persistence, ensure that
  • MySQL runs in the same machine serving at the mentioned port (by default 3306).
  • There is a database named zohooauth.
  • There is a table name oauthtokens with the columns useridentifier (varchar(100)), accesstoken (varchar(100)), refreshtoken (varchar(100)) and expirytime (bigint).
b. Custom DB Persistence
To use custom DB persistence, you must write a custom implementation of the following functions:
  • getOAuthTokens() - This method returns the user identifier, access and refresh tokens, and their respective expiry time.
  • saveOAuthTokens(token_obj) - This method saves the access and refresh tokens, their respective expiry time. This method is called when you generate the access token through the grant token or the refresh token.
  • updateOAuthTokens(token_obj) - This method updates the access token and the expiry time every time an access token is refreshed. This method is called when the access token expires.

Include the absolute path of the file that contains the above methods in the following key of the configuration.properties file.

api.tokenmanagement=absolute_path_to _the_custom_implementation

The below images contain a sample of the custom implementation of the above three methods. You can find the code for the same as an attachment to this post.
This implementation of custom persistence creates a token file named zcrm_oauthtokens.txt and this file will contain the below keys with their values.

{"tokens": [{"access_token":"1000.xxxxx","expires_in":1582804396157,"user_identifier":"Patricia.boyle@abc.com","refresh_token":"xxx"}]}
getOAuthTokens()


updateOAuthTokens()


saveOAuthTokens()


Note
  • While updating the tokens, the next execution happens irrespective of the response. So, you must exercise care to handle this in your module.
  • All methods must return a Promise.
4.b. Configuration
You can set the configuration details in property files (oauth_configuration.properties and configuration.properties) or pass the details during run time as JSON key-value pairs.

oauth_configuration.properties
This file must contain the below client details.

[zoho]
crm.iamurl=accounts.zoho.com
crm.clientid=1000.xxxxxxx.6WJ
crm.clientsecret=99xxxxx0e16
crm.redirecturl=https://www.zoho.com

Where,
  • crm.iamurl - The domain-specific accounts URL from which you generate the grant token (authorization code). Possible domains are accounts.zoho.com (US), accounts.zoho.eu (EU), accounts.zoho.in (India), accounts.zoho.com.cn(China), accounts.zoho.com.au (Australia). The default value is accounts.zoho.com.
  • crm.clientid, crm.clientsecret - The client ID and client secret, respectively, you received while registering your application.
  • crm.redirecturl - The redirect URI you specified while registering your client. For self client apps, you can specify a dummy value for this key.
configuration.properties

This file must contain the below details.

[crm]
api.url=www.zohoapis.com
api.user_identifier=p.boyle@abc.com
[customDB]//If you want to use custom DB persistence
api.tokenmanagement=
[mysql]//If you want to use MySQL DB persistence
username=*****
password=*****

Where,
  • api.url - The domain-specific URL from which your app must make API calls to Zoho CRM. Possible URLs are www.zohoapis.com (US), www.zohoapis.eu (EU), www.zohoapis.in (India), www.zohoapis.com.cn(China), www.zohoapis.com.au (Australia). The default value is www.zohoapis.com.
  • api.user_identifier - The email ID of the current user.
  • api.tokenmanagement - The absolute or relative path to the file that contains the token storage mechanism. This key is mandatory for custom DB persistence.
  • username, password - The MySQL username and password, respectively. These keys are mandatory for MySQL DB persistence.
Note
Both these files must be placed under the resources folder of your project.

Config JSON Array
Instead of specifying the configuration details in properties files, you can choose to pass the details to the SDK during run time as JSON key-value pairs, as shown below.

var ZCRMRestClient = require('zcrmsdk');
var configJson={
        "client_id":"{client_id}",//mandatory
        "client_secret":"{client_secret}",//mandatory
        "redirect_uri":"{redirect_url}",//mandatory
        "user_identifier":"{user_identifier}",
        "mysql_username":"{mysql_username}",//optional ,"root" is default value
        "mysql_password":"{mysql_password}",//optional ,"" is default value
        "base_url":"{api_base_url}",//optional ,"www.zohoapis.com" is default value
        "iamurl":"{accounts_url}",//optional ,"accounts.zoho.com" is default value
        "version":"{api_version}",//optional ,"v2" is default value
        "tokenmanagement":"{token_management_module}"//optional ,mysql module is default
}
ZCRMRestClient.initialize(configJson).then(function()
{
//do whatever required after initialize
})

Now that you have created and registered your app with Zoho, you must authenticate it. 

4.c. Generating the tokens
As the V2 Zoho CRM APIs follow the OAuth2.0 protocol, it is mandatory to authorize the OAuth2.0 app before using the SDK functions with an access token.
You can generate an access token from a grant token.
You can generate the grant token in two ways based on the type of client.

For Self Client Applications
  • Log in to Zoho and go to Zoho Developer Console.
  • Select your Self Client.
  • Provide the necessary scopes separated by commas, along with the scope aaaserver.profile.READ
  • Select the Time Duration from the drop-down. This is the time the grant token is valid for.
  • Provide a description for the scopes. Click GENERATE.
  • Copy the grant token.
For Web-based Applications
It is the responsibility of your client app to generate the grant token for the users trying to login.
Your Application's UI must have the Login with Zoho option to open the grant token URL of Zoho, which would prompt for the user's OAuth2.0 authorization.
Upon the successful login of the user, the grant token will be sent as a parameter to your registered redirect URL.

Generating an access token from the grant token
Use the below code snippet in your main class.

ZCRMRestClient.generateAuthTokens(user_identifier,grant_token).then(function(auth_response){
console.log("access token :"+auth_response.access_token);
console.log("refresh token :"+auth_response.refresh_token);
console.log("expires in :"+auth_response.expires_in);
});

Note
  • The code snippet to generate the access token from the grant token is valid only once per grant token. If the grant token expires before you generate the access token, you must generate a new grant token only.
  • Generating access and refresh tokens is a one-time process. After the tokens are generated the first time, the SDK persists them based on the keys defined in the configuration dictionary or the properties file, and refreshes the access token as and when required.

Step-5: Connect to Zoho CRM through the available methods

Here is a sample to insert a lead. You can find the code for this sample in the attachment.



The isTokenGenerated Method

You need to add this method to check if the access token has already been generated or not. It returns a Boolean value.

true - The access token has already been generated. 
false - The access token has not been generated previously, thus, it shifts the control to the code snippet that leads to access token generation.

For more sample codes, refer to REST API samples.


We hope you found this post useful. Stay tuned for more!
Cheers!




    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts



                                                            • Sticky Posts

                                                            • Kaizen #222 - Client Script Support for Notes Related List

                                                              Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
                                                            • Kaizen #217 - Actions APIs : Tasks

                                                              Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
                                                            • Kaizen #216 - Actions APIs : Email Notifications

                                                              Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
                                                            • Kaizen #152 - Client Script Support for the new Canvas Record Forms

                                                              Hello everyone! Have you ever wanted to trigger actions on click of a canvas button, icon, or text mandatory forms in Create/Edit and Clone Pages? Have you ever wanted to control how elements behave on the new Canvas Record Forms? This can be achieved
                                                            • Kaizen #142: How to Navigate to Another Page in Zoho CRM using Client Script

                                                              Hello everyone! Welcome back to another exciting Kaizen post. In this post, let us see how you can you navigate to different Pages using Client Script. In this Kaizen post, Need to Navigate to different Pages Client Script ZDKs related to navigation A.


                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Zoho Cliq not working on airplanes

                                                                                                                Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
                                                                                                              • Multi-currency and Products

                                                                                                                One of the main reasons I have gone down the Zoho route is because I need multi-currency support.  However, I find that products can only be priced in the home currency, We sell to the US and UK.  However, we maintain different price lists for each. 
                                                                                                              • Create an Eye-Catching Announcement Widget for Your Help Center

                                                                                                                Hello Everyone! In this week’s edition, let’s explore how to keep your customers updated with exciting news in the Help Center. See how ZylkerMobile wowed their customers by bringing updates right to their portal. ZylkerMobile, the renowned brand for
                                                                                                              • Send Whatsapp with API including custom placeholders

                                                                                                                Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number
                                                                                                              • Customer Management: #6 Common Mistakes in Customer Handling

                                                                                                                Managing customers doesn't usually fall apart overnight. More often, slight gaps in the process slowly become bigger problems. Incidents like missed follow-ups, billing confusion, and unhappy customers will lead to revenue loss. Many businesses don't
                                                                                                              • Zoho Desk iOS app update: UI enhancement of picklist and multi picklist fields

                                                                                                                Hello everyone! We have enhanced the UI of the picklist and multiselect picklist fields on the Zoho Desk iOS app to provide a more refined, efficient, and user-friendly experience. We have now supported an option to Search within the picklist and multiselect
                                                                                                              • Zoho Desk iOS app update: Revamped scribbles with Apple pencil kit

                                                                                                                Hello everyone! We’re excited to introduce a revamped Scribble experience, rebuilt from the ground up using Apple PencilKit for smooth strokes, proper scaling, and seamless image uploads. Please update the app to the latest version directly from the App
                                                                                                              • Zoho Desk Android app update: Norwegian language support

                                                                                                                Hello everyone! In the most recent Android version of the Zoho Desk app update, we have brought in support to access the app in Norwegian language. We have introduced the Norwegian language on the IM module of the Zoho Desk app as well. Please update
                                                                                                              • Function #53: Transaction Level Profitability for Invoices

                                                                                                                Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.
                                                                                                              • Payment Vouchers

                                                                                                                Is there any Payment Vouchers in Zoho? How can we create payment for non-trade vendors, i.e. professional fees, rent, and payment to commissioner income tax?
                                                                                                              • API in E-Invoice/GST portal

                                                                                                                Hi, Do I have to change the api in gst/e-invoice portal as I use zoho e books for my e-invoicing. If yes, please confirm the process.
                                                                                                              • When I click on PDF/PRINT it makes the invoice half size

                                                                                                                When I click PDF / Print for my invoice in Zoho Books, the generated PDF appears at half size — everything is scaled down, including the logo, text, and layout. The content does not fill the page as it should. Could someone advise what causes Zoho Books
                                                                                                              • Search by contain letter in a column

                                                                                                                Hello, everyone I need a filter function that searches by letter in a cell, and it should be a macro. To clarify further, if I have a column with several names and I chose a search cell and what I want is search by a single letter, for example, "a" then
                                                                                                              • Enrich your contact and company details automatically using the Data Enrichment topping

                                                                                                                Greetings, I hope you're all doing well. We're happy to announce the latest topping we've added to Bigin: The Data Enrichment topping, powered by WebAmigo. This topping helps you automatically enhance your contact and company records in Bigin. By leveraging
                                                                                                              • Easier onboarding for new users with stage descriptions

                                                                                                                Greetings, I hope all of you are doing well. We're happy to announce a recent enhancement we've made to Bigin. You can now add descriptions to the stages in your pipeline. Previously, when creating a pipeline, you could only add stages. With this update,
                                                                                                              • Can add a colum to the left of the item in Zoho Books?

                                                                                                                I would need to add a column to the left of the item column in Books. When i create custom fields, i can only display them to the right of the item.
                                                                                                              • Verifying Zoho Mail Functionality After Switching DNS from Cloudflare to Hosting Provider

                                                                                                                I initially configured my domain's (https://roblaxmod.com/) email with Zoho Mail while using Cloudflare to manage my DNS records (MX, SPF, etc.). All services were working correctly. Recently, I have removed my site from Cloudflare and switched my domain's
                                                                                                              • AI Bot and Advanced Automation for WhatsApp

                                                                                                                Most small businesses "live" on WhatsApp, and while Bigin’s current integration is helpful, users need more automation to keep up with volume. We are requesting features based on our customer Feedbacks AI Bot: For auto-replying to FAQs. Keyword Triggers:
                                                                                                              • 2025 Ask the Experts sessions wrap-up : Key highlights from the experts

                                                                                                                Here is a rewind journey of our Ask the Experts (ATE) Sessions, where we brought you expert insights and practical best practices together in one place. This recap highlights the key takeaways, learnings, and best practices from all these sessions so
                                                                                                              • How to disable the edit option in subform

                                                                                                                How to disable the edit option in subform
                                                                                                              • Adding non-Indian billing address for my Zoho subscription

                                                                                                                Hey Need help with adding a non-Indian billing address for my Zoho subscription, trying to edit the address to my Singapore registered company. Won't let me change the country. Would appreciate the help. Regards, Rishabh
                                                                                                              • Move record from one custom module to another custom module

                                                                                                                Is it possible to create a button or custom field that will transfer a record from one custom module to another? I already have the 'Leads' module used for the Sr. Sales department, once the deal is closed they convert it to the 'Accounts' module. I would like to create a 'Convert' button for a custom module ('Locations') for the department that finds locations for each account. Once the location is secured, I want to move the record to another custom module called 'Secured Locations'. It's basically
                                                                                                              • Notes Not Saving

                                                                                                                Hello,  My notes are continuously not saving.  I make sure to save them, I know the process to save them.  It is not operator error.  I go back into a Leads profile a while later and do not see the previous notes that I have made.  I then have to go back and do unnecessary research that would have been in the notes in the first place.  Not a good experience and it is frustrating.  Slows me down and makes me do unnecessary work.  Please resolve.   As a quick heads up, deleting cookies is not a fix
                                                                                                              • Prefill form with CRM/Campaigns

                                                                                                                I created a form in zForms and created prefill fields. I added this to the CRM and selected the fields so when sending from the CRM, the form works great. However, I want to use the same form in Campaigns and I want it to pull the data from CRM (which
                                                                                                              • Triggering a campaign automation from a Form

                                                                                                                I used Forms to create a lead form that is accessed by a button on my website. The field information flows into the CRM. However, I am trying to figure out how to use Campaign automations to start a workflow (series of campaign emails) that is triggered
                                                                                                              • Employee Appraisal Applicability - Why is Date of Joining Hard-Coded?

                                                                                                                In the new (to me, at least) Performance Appraisal Cycle wizard, it's possible to set criteria to determine for whom the appraisal process should apply. This makes sense on its face. However, one MUST use the Date of Joining criterion as a filter. Why
                                                                                                              • Formula fields

                                                                                                                Zoho People now supports formula fields. This post illustrates it. Formula fields are fields whose value is calculated instead of being entered by the user. Using this, number, decimal and date manipulations can be done. The value of this field could be numeric or date depending on the output of the formula. In date manipulations, the result will be given in milliseconds, which you can format as per you need. The operators we support are +, - , *, /. Formula fields get recalculated automatically
                                                                                                              • Zobot operator information

                                                                                                                I am working on a zobot that calls a plug to send data to our API. I want the response data from that API to be shown only to the operator and not the customer. I have tried writing this data out to the visitorCity field but nothing gets updated on the
                                                                                                              • Copy paste from word document deletes random spaces

                                                                                                                Hello Dear Zoho Team, When copying from a word document into Notebook, often I face a problem of the program deleting random spaces between words, the document become terribly faulty, eventhough it is perfect in its original source document (and without
                                                                                                              • Is it possible to use module field filters via URL parameters?

                                                                                                                It would be really convenient if I could quickly link to a filter. For reference, this is the filter functionality I'm referring to: https://help.zoho.com/portal/en/kb/crm/customize-crm-account/advanced-filters/articles/advanced-filters For example: My
                                                                                                              • Transitioning FESCO Bill Project to Zoho Sheets and Integration Options

                                                                                                                Hello Zoho Support, I'm considering transitioning my FESCO bill project from Google Sheets to Zoho Sheets and wanted to know if there are integration options to seamlessly migrate our existing work. You can view our platform here, any guidance would be
                                                                                                              • Support for Custom Fonts in Zoho Recruit Career Site and Candidate Portal

                                                                                                                Dear Zoho Recruit Team, I hope you're doing well. We would like to request the ability to use custom fonts in the Zoho Recruit Career Site and Candidate Portal. Currently only the default fonts (Roboto, Lato, and Montserrat) are available. While these
                                                                                                              • Lightbox Pop-up form

                                                                                                                I would like to embed my form using the lightbox pop up. I don't want it to load automatically. I want it to load when some clicks the button. I can see this option, however when I use the "show pop-up launch button" on the website, the button automatically
                                                                                                              • Lightbox Pop-up form

                                                                                                                I would like to embed my form using the lightbox pop up. I don't want it to load automatically. I want it to load when some clicks the button. I can see this option, however when I use the "show pop-up launch button" on the website, the button automatically
                                                                                                              • Customer Management: #5 Never Let the Customer Slip

                                                                                                                When Rahul started Knight's Watch Consulting, his focus was simple: deliver good work and keep clients happy. He offered one-time consulting projects, monthly advisory retainers and usage-based support for growing clients. Business was steady, and customers
                                                                                                              • Deluge date time issue

                                                                                                                The deluge function info zoho.currentdate.toString("MMM/YYYY") returns Dec 2026 instead of 2025
                                                                                                              • Zoho Projects Android and iOS app update: Mobile device permission based on user profiles

                                                                                                                Hello everyone! We have brought in support for mobile device permissions based on the user profiles which are configured in organization level. Administrators can now configure the permissions on the web app(projects.zoho.com) by following the steps mentioned
                                                                                                              • treatment for rehires

                                                                                                                      Hello,  we are aware of the fact that Zoho People at the moment does not has a provision for rejoining exited employees. But is there any quick fix or hack to this? It will be appreciated a lot. 
                                                                                                              • Zoho Projects Android and iOS app update: Timesheet module is now renamed as 'Time Logs', delete option has been renamed to 'Trash'.

                                                                                                                Hello everyone! We have now renamed the Timesheet module as Time Logs and the delete option as 'Trash' on the Zoho Projects Android and iOS app. Time Logs Android: Time Logs iOS: Trash option Android: Trash option iOS: Please update the app to the latest
                                                                                                              • Zoho Mail app update: Manage profile picture, Chinese (Traditional) language support

                                                                                                                Hello everyone! In the latest version (v3.1.9) of the Zoho Mail app update, we have brought in support to manage profile picture. You can now set/ modify the profile picture within the app. To add a new profile picture, please follow the below steps:
                                                                                                              • Next Page