Convert External Users in Bulk | Zoho Directory
Greetings to all Zoho Directory users out there!
We’re excited to introduce a new update that makes user management in Zoho Directory even more efficient; you can now convert external users in bulk!
Earlier, admins could convert only one external user at a time. With this enhancement, you can now convert all external users together or selectively choose specific users, saving you significant time and effort during large-scale user onboarding.
Why does this matter?
This update streamlines the process of managing and onboarding multiple external users, especially for large organizations that frequently collaborate with external partners, vendors, or clients.
Here’s what’s new
Bulk Conversion: Choose to convert all external users in one go or select specific users for conversion.
Conflict Handling:
Domain Conflict: If an external user’s domain is unverified, you can choose to send an invite or skip that user.
Organization Conflict: If a user is already part of another organization, no direct action can be taken, and you’ll need to contact Zoho Directory Support for assistance.
How to access ?
Navigate to the Users tab in your Zoho Directory Admin Panel and you’ll find the option to Convert External Users in the top-right corner (click the kebab menu). Refer to the help article.
Try out the new feature and share your experience in the comments below. Your feedback helps us make Zoho Directory even better.
Regards,
The Zoho Directory Team.
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