Reply faster with saved response templates!
Ever find yourself typing out the same email reply over and over again? It's time consuming and eats productive work hours.
With shared response templates, you and your team can create pre-composed messages to quickly respond to common queries — saving time, reducing errors, and keeping communication consistent.
Setting up Response Templates
- Login to Zoho TeamInbox.
- From the left pane, hover over the team for which you want to set up the Response Templates, click the More icon and click Manage team.
- Select Response Templates and click Create now.
- Enter the Name and the Subject of your response.
- Enter the content into the editor. You can also include variables which will be replaced with users' values. Type ' { ' (curly bracket) into the editor which will show you a list of the variables you can use. Choose one from them.
- Choose if you want to make this Response Templates accessible to all the inboxes under the team or make it available only for specific inboxes you select.
- Click Save changes.
While composing email, click Insert Template and choose your response from the list.
We’d love to hear from you! Share the tips you'd like us to cover next in the comments below. If you've not tried Zoho TeamInbox yet, sign up now to start your free trial.
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