V 2.0: Introducing webinars, embed registration widget, and Google Chrome extension, hot-fixes for time zones, calendar events, and audio conferencing

V 2.0: Introducing webinars, embed registration widget, and Google Chrome extension, hot-fixes for time zones, calendar events, and audio conferencing

Hello there,

After our announcement on adding webinar features, we received plenty of queries related to webinars, following which we have now introduced a separate tab to schedule and manage webinars apart from your meetings.  

Introducing webinars
When you log in to your 
Zoho Meeting portal, you would have noticed the all-new My Webinars tab. You can now schedule webinars, promote the registration link and allow attendees to register for your webinar. Get registered users list (export as CSV option is also available), add polls to your scheduled webinar on the webinar details page. Broadcast live and interactive webinar with webcam sharing and also record the session for later reference. Recordings will be emailed to you automatically once it is ready.

Embed registrations
We have also introduced an option to embed the registration form widget on your website directly. Just copy-pasting a code snippet on any landing page will do that. This will help you to an extent in reducing the bounce rate for separate registration page, which would, in turn, boost the registration count for your webinar.

Attendee engaging polls
Along with the webinar features, we are adding to Zoho Meeting, now we have introduced polling feature. You can add polls from the webinar details page, which will be listed in the presenter toolbar for you to run at any time during the webinar. Polls are available in multiple choices poll (single answer selection and multiple answers selection) and star rating polls. Making your webinar interactive will boost the participant's attentiveness. Ask your questions live and get the voting results instantly on your screen.

Introducing Google Chrome extension
When we moved to WebRTC technology, we were in a place to add an extension for screen sharing in Google Chrome. Now we have added user actions to that extension which will allow you to start instant meeting even without logging into the service. 
Add the chrome extension now and keep your meetings handy.

Other enhancements and bug fixes

Media servers

  • We have made a major change in communications protocol to reduce the bandwidth usage. Now you will be experiencing the betterment of connection speed and stability. 
  • The issues related to automatic reconnection has been fixed and handled in a better way now.

Audio conferencing

  • We are now supporting dial-in numbers for up to 40 countries. The presenter and participants can choose their country from the toolbar to get the dial-in numbers and conference details.
  • We have also added toll-free numbers for few more countries and we now provide the toll-free add-on for up to 25 countries.
  • The issue with the Australia dial-in number is fixed.
  • The latency in the audio call is fixed and handled better now. 

Timezone and calendar events

  • You can now search and choose the timezone while scheduling a meeting or webinar.
  • Your scheduled meetings and webinars are now listed with respective timezone for that session.
  • We have also added the search option for choosing your default timezone in settings.
  • Now the meeting or webinar events will be added automatically to the presenter's schedule from the invitation email.
  • The issue in rendering the calendar event from invitation email is fixed.
  • The issues with scheduling meeting in PST, PDT or CT timezones are fixed.
  • The issue in downloading the calendar events from an incognito window is fixed.
  • The issue of the meeting event not getting added to the Gmail and Outlook schedule automatically is fixed.
  • The issue with displaying the wrong meeting time due to daylight saving time is resolved and better handled now. 

Desktop app

  • We have made enhancements to desktop app launcher and you will be experiencing quicker download speed while launching the meeting from unsupported browsers.
  • Upgraded the latest code signing certificate for the desktop app launcher in Mac.
  • The launcher is better handled now for the webinar registered attendee to join the session from unsupported browsers.
  • The user experience in accessing the Zoho Meeting portal from your desktop app is better handled now. 
  • The issue in downloading the app to Windows OS is fixed.
  • The issues with launching the app from IE 11 and Microsoft edge browsers have been resolved.

Presenter and participant app

  • Now the conference details that you provide in the My own conference service option while scheduling a meeting will get reflected in the app for your participants to join the audio conference.
  • We have now added notifications for new attendee and new chat messages.
  • Screen sharing events and related messages are better handled now.
  • The resolution protocol is better handled now for seamless screen sharing across devices.
  • The issue of not showing the dial-in numbers to participants has been fixed.
  • The issue of showing the video feed for the video setting disabled meeting has been fixed.
  • Automatic reconnection to the server during network interruption is better handled now. 
  • Resuming session recording, along with audio and video settings after reconnection is better handled now.

Recording

  • We have now automated the recording ready email and you will receive the email with your session recording link and download link for you to view and share with your participants. 
  • We have tweaked the security encodings for the session recording.
  • The issue of video getting frozen in the recorded video after changing presenter during the meeting is fixed and better handled now.
  • The issue of audio not recorded when the presenter joins the conference from the phone is resolved.

Web client

  • Moved to latest security milestone.
  • The organization admin can find the video setting in the Manage Organization tab to enable or disable the video for the entire org setup.
  • Now the meeting join page, meet.zoho.com is mobile optimized.
  • The tab indexing is changed to maintain the flow of tab order in schedule and edit meeting pages.
  • The issue of showing the wrong price while choosing INR in payments page for a yearly subscription is fixed. 
  • The issue of adding other languages in meeting topic displayed with "??" has been fixed.
  • Now your organization logo will be displayed on the registration page.
  • The issue of the date not getting updated while rescheduling meetings scheduled for midnight has been resolved.
  • The issue of showing the not supported message while joining a meeting from iPhone just by opening the invitation link in the browser is fixed.

Usability and UI alignment issue fixes

  • The misalignment in edit meeting page due to timezone and time issues are rectified now.
  • Now the back button will take to My meetings and My webinars respectively.
  • The usability issues in adding participants' emails, adding agenda with multi-line and spaces while scheduling or editing the meeting are fixed.
  • The issue with the back icon not loading in few browsers has been fixed.
  • Removed the options to list the past meetings for Last 7 days and Last 30 days 

Other apps

  • The issue with joining a meeting from IOS app is fixed.
  • The issue of showing "Read browsing history" while updating the screen sharing extension is fixed now.

 Do try out few meetings and webinar and drop us your feedback and suggestions. 

 

    Access your files securely from anywhere







                            Zoho Developer Community




                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                  • Ask the Experts





                                                            Manage your brands on social media



                                                                  Zoho TeamInbox Resources



                                                                      Zoho CRM Plus Resources

                                                                        Zoho Books Resources


                                                                          Zoho Subscriptions Resources

                                                                            Zoho Projects Resources


                                                                              Zoho Sprints Resources


                                                                                Qntrl Resources


                                                                                  Zoho Creator Resources



                                                                                      Zoho CRM Resources

                                                                                      • CRM Community Learning Series

                                                                                        CRM Community Learning Series


                                                                                      • Kaizen

                                                                                        Kaizen

                                                                                      • Functions

                                                                                        Functions

                                                                                      • Meetups

                                                                                        Meetups

                                                                                      • Kbase

                                                                                        Kbase

                                                                                      • Resources

                                                                                        Resources

                                                                                      • Digest

                                                                                        Digest

                                                                                      • CRM Marketplace

                                                                                        CRM Marketplace

                                                                                      • MVP Corner

                                                                                        MVP Corner









                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now


                                                                                            Zoho Show Resources

                                                                                              Zoho Writer

                                                                                              Get Started. Write Away!

                                                                                              Writer is a powerful online word processor, designed for collaborative work.

                                                                                                Zoho CRM コンテンツ



                                                                                                  Nederlandse Hulpbronnen


                                                                                                      ご検討中の方




                                                                                                              • Recent Topics

                                                                                                              • Sendmail function / custom action?

                                                                                                                I've setup a function hoping to email various business departments the details of a record once all work in that record is complete so gone about setting up a custom action in such way that each record line on the report has a button to click. Question is how do I actually include data from that record in the email that is sent when the button is clicked? I had thought that since this were being sent per record the email would include the data which had been entered
                                                                                                              • API to post drafts for social media

                                                                                                                I we want to post draft posts to our zoho social account and then approve and schedule them within Zoho social. is this possible with for example: https://apis.zoho.com/social/v2/post TIA Jon
                                                                                                              • What impactful sales coaching techniques have you used to boost your team's performance?

                                                                                                                I'm curious about the real-world impact of sales coaching on team performance. What specific techniques or strategies have you found most effective in driving consistent improvement and growth in your sales team? Any success stories or lessons learned
                                                                                                              • Possible to bold or indent text in the description field?

                                                                                                                As part of one item, I often have a detailed description that would be much easier to read if there was the ability to have a bulleted list or bold text and the like. Is this possible? My last invoicing software allowed markup in the field so, for example, an asterisk meant a bullet. I haven't been able to find any documentation related to this.  Any information would be appreciated. Thank you.
                                                                                                              • Formatting of Balance Sheet and Profit & Loss Reports

                                                                                                                The default format of the Balance Sheet and P&L Reports are based on the Account Types and then the individual accounts within the Chart of Accounts. These are then ordered alphabetically under these sub-headings and one is unable to re-order these or
                                                                                                              • UK MTD reports concerning turnover and cerash accounting

                                                                                                                Hi I am a sole trader, and I have just started with Zoho Books in order to comply with the new HMRC requirements. I use 'cash basis' - which I understand to mean that income is when the cash comes in (not the invoice date) and expenses are when they are
                                                                                                              • Retainer Invoice.

                                                                                                                Why ZOHO not have facilities to deduct partially advance payment from an invoice.
                                                                                                              • Share saved filters between others

                                                                                                                Hi, I am in charge to setup all zoho system in our company. I am preparing saved filters for everybody, but the only one can see its me. How can others see it? Thanks
                                                                                                              • No practical examples of how survey data is analyzed

                                                                                                                There are no examples of analysis with analytics of zoho survey data. Only survey meta data is analyzed, such as number of completes, not actual analysis of responses, such as the % in each gender, cross-tabulations of survey responses. One strange characteristic
                                                                                                              • Zoho Creator as LMS and Membership Solution

                                                                                                                My client is interested in using Zoho One apps to deploy their membership academy offer. Zoho Creator was an option that came up in my research: Here are the components of the program/offer: 1. Membership portal - individual login credentials for each
                                                                                                              • Adding Chargebee as a Data Connector

                                                                                                                Is it possible to get Chargebee added as a Zoho Analytics data connector?
                                                                                                              • Dropbox to Workdrive

                                                                                                                Namaste, Trust you all are doing well. Wanted to check how this can be done with Zoho flow. I typically receive dropbox links from my clients. Is there a way where I can provide the link to Zoho flow and it downloads the files from dropbox link to a work
                                                                                                              • Deals by Stages Funnel not showing in correct order

                                                                                                                Using the Stage-Probability Mapping for the Deals module we have created a steps our deals will pass through, RFQ, Closed/Lost, Declined/No-Go, Pricing, Submitted, Negotiations, Won. However when I view the Deal By Stages Funnel it does not show in the
                                                                                                              • Confirmation prompt before a custom button action is triggered

                                                                                                                Have you ever created a custom button and just hoped that you/your users are prompted first to confirm the action? Well, Zoho knows this concept. For example, in blueprint, whenever we want to advance to the next state by clicking the transition, it is
                                                                                                              • How to create auto populate field based on custom module in Zoho CRM?

                                                                                                                Hello, i'm still new to Zoho CRM and work as administrator in my company. Currently, I'm configuring layout for Quotes Module. So, the idea is, I've created a read-only field in Quotes called "Spec". I want this field automatically filled with Specification
                                                                                                              • Office 365 and CRM mail integration: permission required

                                                                                                                Has anyone run into this weird problem? My email server is Office 365. When I try to configure Zoho CRM to use this server, a Microsoft popup window opens requesting user and password. After entering that, I get a message in the Microsoft window saying
                                                                                                              • Deluge - Can't get phone number SalesIQ

                                                                                                                Hey folks, I’m building a custom plug for SalesIQ that’s supposed to register leads into Zoho CRM. The SalesIQ chat is being implemented on WhatsApp, and in my plug I’m using this line: mobile_clean = session.get("phone").get("value"); From what I understand,
                                                                                                              • Zoho Desk - Community

                                                                                                                As a regular user of Zoho Cares Community I would really love to see the publish date of articles. For example, when I look at Announcements, it would be very beneficial to see which ones were posted recently, over those which have just and a recent comment.
                                                                                                              • access to quartz for my customers

                                                                                                                Hi how can I have access to the application quartz you use for us to send you screen rocording, this feature would be immensely useful for our customers support https://quartz.zoho.com/
                                                                                                              • Issue with Inline Images in Email Reply via Zoho Desk API

                                                                                                                Hi, I am attempting to send inline images in an email reply using the Zoho Desk API, but the images are not being displayed inline for the recipient. I have followed this documentation: https://desk.zoho.com/DeskAPIDocument#Uploads https://desk.zoho.com/DeskAPIDocument#Threads#Threads_SendEmailReply
                                                                                                              • How to search a value stored in a subform?

                                                                                                                Hello, We store serial numbers in subforms but now we would like to be able to search the values to be able to easily find the record with the serial number. I saw that it's not possible to search such values through global search but is it possible to do it an other way? Thank you,
                                                                                                              • Field Dependency Not Working on Detail Page in Zoho Desk

                                                                                                                Hi Support Team, I’ve created field dependencies between two fields in Zoho Desk, and they are working correctly on the Create and Edit layouts. However, on the Detail page, the fields are not displaying according to the dependencies I’ve set — they appear
                                                                                                              • How do the keyword critera work?

                                                                                                                Hi, I'm working on automated assignment of tickets based on keywords. How does this feature work? Where does this criteria look for keywords - email address, subject, email body? Can you please clarify this as I want to avoid overlapping with criteria
                                                                                                              • Error: Unsupported content type: text/html;charset=UTF-8 after tryeing to get the token for n8n automation

                                                                                                                I am working on ZOHO Desk automation and need to get the ZOHO auth token for n8n I have created the app in ZOHO Desk API, got client id and client secret. Added all data required to get a token in n8n. After I sign in with my ZOHO credentials in ZOHO
                                                                                                              • Improving Collaboration Features in Zoho Portal

                                                                                                                Hello Zoho Community, I’ve recently started exploring Zoho services and I’m really impressed with the wide range of features. However, I feel there is still room for improvement in the collaboration area. For example, it would be really helpful if we
                                                                                                              • Automated Shopify Emails Not Being Delivered

                                                                                                                I have an ecommerce store with Shopify. I recently set up my email to be served through Zoho. Since doing this, customers are not receiving some of our automated emails from Shopify itself. Our initial email that confirms their purchase goes through but our Shipping Notification that is automatically sent out upon fulfillment is not going through. Sometimes we get a notice that it's been classified as spam, sometimes nothing. I can send/receive email via Outlook on my desktop and I can send/receive
                                                                                                              • Send a campaign to one recipient.

                                                                                                                Very often I speak to a customer and they say they didn't see my email (maybe it went in Junk, maybe they deleted it). Anyway, I just want to go into the Campaign and send it to one person. You already have a feature very close to this - when sending a Test. While developing a campaign, I can send tests to anyone. Why can't we have this AFTER  the campaign has been sent? I know, there's a caveat, and that's in the use of merge tags. Most of the time I only use FNAME, but maybe you could check if
                                                                                                              • Try FSM again for our business

                                                                                                                We already have our customers individual equipment in CRM with serial numbers, install dates, warranty length and importantly next service which is generally 2 years. a month before the service date is due we get get a report and send out service reminders.
                                                                                                              • Get Cliq Meetings in my O365 calendar

                                                                                                                Hi, we are currently evaluating to replace the Teams Messaging and Meetings with Cliq. We currently still have all our email and calendars in O365. What i want to achieve is, to create a (ZOHO) meeting from Cliq and have this meeting added to my Outlook/O365
                                                                                                              • Issue with Zoho Help Portal – Tickets Missing or Not Answered

                                                                                                                Hi, How are you? I think there may be an issue with the Zoho Help Portal. I opened a few tickets directly in the help portal a some time ago but never received any response I also opened ticket 148356451 by email. I did receive a reply to it, but the
                                                                                                              • DUNS & Bradstreet and Credit risk monitoring integration with Zoho books

                                                                                                                Small businesses not being paid by bigger clients and clients of all sizes is a huge problem. It will be nice if Zoho develops integration with DUNS & Bradstreet(D&B) and Credit risk monitoring integration with Zoho books. That have small businesses can
                                                                                                              • Zoho Forms - Form Rules based on attachment fields

                                                                                                                Many businesses use forms to collect documents and images from customers. In many cases, you may want to trigger a notification or other automation based on whether or not an attachment was added. I've noticed that attachment fields do not appear in Rules
                                                                                                              • Can't open draft email for editing

                                                                                                                Last night I started composing an email and I let it save in drafts. This morning I want to continue working on the email. It is in my Drafts folder but it will not open. The only option there is to delete it. This is not the first time it has happened. On previous occasions I have just deleted the draft and started afresh, but I really want this one back. Windows 10 with Pale Moon 28.10.0 browser.
                                                                                                              • Open filtered deals from campaign

                                                                                                                Do you think a feature like this would be feasible? Say you are seeing campaign "XYZ" in CRM. The campaign has a related list of deals. If you want to see the related deals in a deal view, you should navigate to the Deals module, open the campaign filter,
                                                                                                              • Change scheduling emails time

                                                                                                                When sending an individual email there is a great feature to schedule them to send later. I could only use the one time that is suggested. Is there a way to select another time? Regards, Glenn
                                                                                                              • Zoho CRM: how can I control which contacts to sync with Outlook?

                                                                                                                I was just playing around syncing contacts from Zoho to MS Outlook (MS365 account.) The problem is our firm has hundreds of thousands of contacts and I don't want to bury my contacts list in outlook. Any help with this is greatly appreciated.
                                                                                                              • How to overcome limitations in meetings

                                                                                                                As a company, one of our deliverables is a meeting between two other companies, where we act as facilitators. So, if we recorded this meeting  in Zoho CRM, it should be connected to 2 accounts, 2 contacts, and 1 campaign (a campaign, in our use, is the
                                                                                                              • Add a 'Log a Call' link to three dot icon in Canvas

                                                                                                                Hi, There's a three dot element when creating a canvas called 'More'. I would like to modify this to add a link that says 'Log a Call' in order to quickly record the details of a cellphone call. I'd also like this to be a simple 'contact' selection and
                                                                                                              • Syncing Zoho Forms with Bigin - Embedding issue?

                                                                                                                Hello everyone, I created a Zoho Form for a page on my GoDaddy website to collect leads, which then transfers the data to Bigin. However, I'm facing an issue where it doesn't seem to work properly. I've integrated Zoho Forms with Bigin and tried embedding
                                                                                                              • Can not add fields to a Section

                                                                                                                I feel like I'm missing something obvious: I can add new Sections to my form but I can not add fields to the Sections. I've tried fields already on the form as well as dragging and dropping new fields into the Section but nothing will go into it. What
                                                                                                              • Next Page