API Throttling or Slowdown with Facebook
Not sure if the bottleneck is with Zoho or Facebook but frequently getting this error with an earlier post stuck with Facebook: Please wait until the ongoing post is finished publishing before creating a new post.
Two post engagement rates given on Zoho
I'm looking at my page's engagement rate and I'm confused. Under "posts and engagement" and then Top posts, Zoho gives the engagement rate. Sometimes it's under 1%. But then when I go into the same post and to stats it might say 9,39%. What's the difference
LinkedIn scheduled posts appearing as posted in ZC... scared the life of out me😂
As it says in the title. I've just scheduled a LinkedIn post on LinkedIn and it's appeared in the posted area of Zoho Social. Attached some screen grabs.
Zoho Social - Koo App integration
Is there an integration available between Koo App and Zoho Social for various functions such as social media sharing and listening, adding / removing followers, following hashtags etc? If not, is it on the roadmap, and when is the expected release?
Live Stream not working
Live Stream is not working on social.zoho.eu In my other company it IS working, but not for this one. Can someone please have a look?
Zoho Social fails for most videos with LinkedIn
I am observing that most videos are failing to publish for LinkedIn with the message whereas these are natively accepted in the destination platform. Please ensure a video aspect ratio between 1 and 2.4 for LinkedIn.
Animated GIF loses animation through API on Facebook
I tried to upload an animated GIF. Here are the results on various Social Media: Tweetdeck by Twitter. Animation Preserved (Passed) Interactive Facebook Timeline: Animation Preserved (Passed) Interactive Facebook Page: Animation Preserved (Passed) Interactive
The Queue doesn't take into account already scheduled posts.
So I have scheduled posts 5 weeks in advance 5 days a week at 8 pm...then I thought it would be easier to create a custom queue. So I created 5 days a week at 8 pm... If I then create a post and say 'add it to the next slot' it schedules it for that day
Erased problem - Instagram blurry images
Please do not deleted my question - All pictures posted using Zoho for instagram loose quality and look unproffesional and blurry, it´s creating huge problem for my clients and business, it only happens on instagram, no problem with facebook and twitter,
Can't publish to Instagram
For the last several days I have not been able to publish to Instagram. I have verified that my Instagram site is connected. When I go to publish a post I receive the error, "We ran into an unexpected error on Instagram. Please try posting again in 5 minutes." This continues to happen and it won't let me post. I have tried multiple browsers. Thanks