Vimeo
For me Vimeo is the most important video social channel for media and filmmakers. Would others agree and like it added to Zoho Social.
Instagram Messenger and CRM integration
Hi, We are using CRM+ and love the integration with Zoho Social. However we are very heavy on Instagram and we lack the message feature and the integration with CRM. I have been told that there is focus on Instagram, is there any way of knowing if above is on the roadmap? If so when can we accept it to be implemented? Thank you, Per Tattoocyn
Allowing an employee to act as the Facebook / Instagram Page
Hi everyone, I am quite new here and we have an instagram and facebook page linked to our zoho social. The posting is quite good but we have a problem, My employees would ike to ACT as the page. As in, they would like to be able to scroll through the
LinkedIn Metrics Measurement
When I compare my "Page Views" on Zoho - they do not match up with what is on Linkedin Performance Summary - how are these being measured?
Zoho Scheduler Glitch
I used to be able to drag and drop content items from my file folder to the zoho scheduler. that isn't working. Even when I try using the "attach" icon, the png isn't loading. I have to log off and log back in between each post I'm scheduling and it is
Can I connect more then one LinkedIn page
The reason I ask is I have a company page and also a showcase page. But I can only connect one page.
ZOHO SOCIAL - BATCH APPROVAL ON POSTS
Please tell me that Zoho Social offers the ability for admins or approvers to batch approve.. or select and approve a bunch of posts at the same time. I have looked through all of the documentation.. and I can not find any mention of bulk approvals. We
Instagram carousel post with multiple videos?
Hello from Munich, How do I add a multi-video Instagram carousel post using Zoho Social? Is it only possible with pictures? In the past I've used planoly where it works. Thank you in advance and best regards, Boris
Youtube shorts
Hi, I recently paid for the marketing plus option in order to be able to post shorts but it still seems that I am unable to, please advise on how I can schedule and post youtube shorts.
zoho social email invite can not work
i sent email email invite from zoho social to other users to join my zoho social portal and received the email from the test account, but can not accept the invite, it always shows “Oops! We can't find any invites matching this email address. Please try
How do I add a post from Zoho Social as a #Reply to a current tweet?
I am trying to send a post via Zoho Social and I would like to appear it as a #Reply to an existing tweet. Is this possible? Something like 'Reply to a tweet' option in #Chirrapp:
Delete Facebook and Twitter Messages
Is there a way to delete Facebook and Twitter messages which have been responded to? I have even removed the messages from Facebook via the Facebook Business Manager and they still appear in Zoho Social. Thank you.
Second account for Twitter
I upgraded my account in Zoho One to include a second brand. It's been 24 hours and still not working. Since this is time sensitive for me, is there a way to add a second Twitter account to my brand? Similar to LinkedIn pages, etc.. Thank you!
automate posting (rss)
Hello, is there a way to post automatically iwhen a new article comes in via rss? I already added the feed to the content-library but I have to compose a posting by hand. This is what I want to automate, it would be great if the automation is feed specific.
Shuffle
Hi. Is there anyway of shuffling scheduled social media messages?
Match tag field importing from Zoho Social
We have some Facebook Leads Ads Forms synchronized in Zoho Social and Zoho CRM, working fine. The only issue is the tag, in the additional fields. We have tried to match with every possible Ad field, but we can't get it to appear in the tag field in
Zoho Social - Plan Comparison, Zoho for Agencies
How can I tell which Zoho Social Plan I have? We are a small agency with 5 Clients (Brands) currently set-up, but I don't think we are using the Agency version.
How do clients connect channels without giving us their social passwords?
I know I can send clients a link to the Client Portal. But the client portal does not have an area where they can connect their social channels. At the moment I think only agency owners can connect channels, which means they have to ask clients to share
External Access
Hi, we have employed a Social Media person whom we want to access Zoho Social but not be able to login and view our details on the CRM. How do we do this without having to pay for an extra user please?
Data not found Social message
Hi, I am having trouble in Social integration/brand with twitter direct message. I messaged the twitter page with another dummy account but the conversation doesnt seem to show in the desk social data I am trying to convert a direct message into a ticket
Calendar to show ALL months posts and not just scheduled?
Can we have the calendar show all posts and not just scheduled. The platform we've just moved from, Hootsuite, did this and it is very useful to be able to visualize across a month what went out and when. This makes doing analysis on success/best times
Can't use facebook Lead Ads
Hi, we're using Zoho CRM and Zoho Social in Zoho One plan. We have already connected our facebook account with Zoho CRM and Zoho Social, but we can't find the Facebook Lead gen button in zoho Social, looks like it is not available. We want to display
Error when posting on Instagram
Hi, I have been posting videos to Instagram and Facebook through scheduled posts. A few times my videos have not gone through on Instagram and the error message I receive is only "sorry, we can't publish this" and the post then goes to unpublished posts.
We need to change the owner of leads created from Social using the Social - CRM integration, how can we do it?
All leads created from Social go to CRM with the Admin account as Owner. We need the user on using Social to be the owner. We tried the Assignment rules and it only work for webform leads. How can we tell Social to let the user triggering the lead creation as the Owner in CRM?
Canva Designs
Can I use my saved Canva designs via Zoho Social? From what I see, I have to create something from scratch and can't use uploaded images? I don't see my designs in media library either.
Adding more than one FB profile
Hello, how can we connect 3 different FB profiles to Zoho Social? Is it possible? Katarzyna
Bulk Schedule - With link shortener and queue
Hello, I normally schedule my posts manually by adding the hyperlink to a queue that I setup earlier. The hyperlink is shortened as well. Is it possible to bulk upload my posts, but - The Hyperlinks get shortened with Zurl - The posts get added to my queue (without having to set it up) Thanks,
Social Monitor
Hello Looking to see if we are doing something wrong here. From the monitor tab in Zoho Social (specifically Twitter) is there anyway for you to see if you have responded to a Tweet? You can see if you have retweeted or liked something as the icons show
UTM not appearing in Google Analytics
Hi does Zurl.co wipe out the UTM code. I have implemented some shortened UTM URLs but google analytics doesn't pick them up. On closer the inspections the shortened URL does not contain UTM any longer (i.e. utm_source=) is this right?
How to add a title to a video?
Hi, I'm currently using Zoho Social and I can't seem to add a title to a video I want to post (but I can add a description to my post). Apparently on desktop, it automatically takes the name of my video file as the title. However on a mobile view it
Smart Q
Hi Everyone, We are new to Zoho Social and I have a question about using the Smart Q scheduling. One thing I noticed is that this option appears for some of our brands but not all of them. Is there something we need todo to make this happen or a reason for it?
When is video posting going to be ready?
I've been waiting for months and this tool is now getting well behind what other available software can do. Can I please receive an ETA for this long-awaited feature. Cheers, Carina
IPad app for Zoho Social
Do you have a iPad app for Zoho Social? Am ready to use even if it is in beta version. PLease let me know!
My business
For a same brand i have 5 Google my business account. can i add all accounts to my zoho social account? So that i can post all at a same time And i can't link my insta account to zoho social. Can we bost fb and insta post via zoho? Can i get a contact
Personal posting in Social
Hi there How do I also add the ability to post on my own personal timeline in Facebook via the Social app? And not just my company pages? thanks!
Monitoring Instagram accounts
Monitoring Instagram accounts feature request
Adding new brand on zoho socials
I recently have new customers and would like to add them on my agency account to manage, anytime i click connect account i cannot find the brands there. Anyone has an idea of what i can do?
twitter massaging delay in zoho
Hi Dears, I have tried zoho social for twitter account but I have noticed that the costumer massaging is delaying for more than 10 minutes is there any way to fix this ?
Edit recurring post?
Some time ago, i set a post to be recurring. Every 10 days or something, it posts the same post. Today, i'm trying to figure out how to edit that post, because i'd like to refresh it. I cant find it in scheduled posts, I can see past posts, but I don't think thats where to edit it. Seems like a really silly question, but where do I change this thing? Thanks!
My LinkedIn account through Zoho Social is not sorting by date.
Hi, my Published posts for my personal LinkedIn page in Zoho Social is not sorting by date. My company Zoho Social LinkedIn Published page works fine and is sorting by date correctly. It's not a problem in my Buffer account for LinkedIn personal pages. Please check and fix. It doesn't seem to be a LinkedIn issue.
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