Problem with Workdrive folders
I'm having a problem a problem accessing files in a Zoho work drive folder when using the Zoho writer app. The problem folder appears grayed out in the Zoho work drive window in both the online and writer application. However I can open the folder in
Dynamic Signature - Record owner
Hi everyone, I’m using Zoho Writer merge templates from Zoho CRM and have two questions: Owner signature: How can I automatically insert the CRM record owner’s signature in the merged document? I’m not sure where this signature is stored or how to reference
Can't make a document editable to anyone
Hey everyone, I am using Zoho Workdrive and trying to share a document so that it is editable by anyone with the link. I am trying to convince people to shift from Google to Zoho, but they don't have accounts yet. When I try to change the share settings
Why Format section gets disabled when we create Merge Template over PDF
I need some assistance I have a Client who is going to give certificates to users who passes his exam. So, I am using mail merge but in ZOHO writer after I upload the PDF and create merge Template over PDF the format Section gets disabled. My problem
How to calculate separate totals for Product Line Items filtered by category in Quotes?
Hello! I'm working with Quotes in Zoho CRM and need help calculating conditional totals for line items. Current setup: I have two tables in my Quote template (Zoho Writer), both displaying Quoted Line Items Table 1 (top): Shows all products where Product
Daytime saving timezones messing up writer pdf
Hi, I need help for something I can't figure out. I created a Form to collect data and it is set up with my current Daylight Saving Time (GMT-3). This form is used to generate a contract (pdf Writer) with dates from an event that is being held in 4 months
Issue with locked content in Writer
Hi, I have seen the documentation which outlines how to lock specific content within a Writer document so that it can't be modified by collaborators, but I have come across an issue. When the editor locks a paragraph for example, then a collaborator can't
Using Mail Merge Template to Print Documents with One Subform Record's Fields per Document
Hello, We have a Mail Merge template created in Zoho Writer which is not able to perform the functionality which is currently required to automate the documentation task portion of our process. The CRM module we are primarily using is based on a "Loans"
Set to Review for all
We are testing the use of Writer as part of an internal review process for statement of work documents and have found that when the document is changed from Compose to Review by one person, that is not reflected for all others who view the document. Is
Fillable template with dynamic tables?
Is there a way to build a fillable template so that users can add rows to a table? To describe what I'm trying to accomplish the table has 3 sections; a header row, some number of rows with custom information, and a summary row with totals. I can't figure
Rich text Merge field - Not using font specified in HTML
I have a rich text merge field in a writer template which is creating a table. I have chosen to use this method instead of a repeat region because I need to specify specific cell background colours which change every time the document is created. The
Citation Problem
I had an previous ticket (#116148702) on this subject. The basic problem is this; the "Fetch Details" feature works fine on the first attempt but fails on every subsequent attempt, Back in July after having submitted information electronically and was
Tablet Pencil + Fillable Form
Hi There, I just started using Zoho Writer Forms for our team on iOS. I noticed that some functions support 'scribble' or tablet pens and some do not. Is there a function I am missing where any text field can support 'scribble' or handwriting/printing
How do I add todays date to merge field
I don't see any selection of todays date when creating a letter. Surely the date option of printing is standard? John
Difference between the file extensions .zdoc and .zwriterlink
I am using Workdrive TrueSync on my windows pc to open files directly from my windows without having to open them from the workdrive web. But, I found something strange, I also have the zoho writer app installed on my windows and if I create a document
Zoho Writer and Zoho Analytics ... How ?
I've installed this extension for Zoho Writer : https://marketplace.zoho.eu/app/writer/zoho-analytics-for-zoho-writer#overview and followed these instructions : https://www.zoho.com/analytics/help/datastorytelling/writer-integration.html But for the life
How to Bring to front the picture?
I have 2 pictures that have to layers but i can't find bring to front button, Thank
can't log in to app
hi, i recently got a new phone and was in the process of transferring info when I hit a roadblock with the Writer app. I was able to log in just fine, however when it prompted me to redirect to the app it did not. When I pressed "continue" as prompted
Repeating Sections in Writer
I am wondering if it's possible to create repeating sections or text boxes of a document based on a merged subform fields coming from Zoho Forms. We are currently using excel to dynamically create a legal PDF document based on input fields in another
Version Update in Writer Desktop Apps?
Are there plans to add the ability to check for updates within the Writer desktop apps? There seems to be no simple way of knowing if newer version are available for download.
Can't connect to Blogger & Wordpress
Hello Zoho Support Team, Thank you for providing Zoho Writer—it’s a fantastic tool that I truly enjoy using. However, I’ve encountered an issue when attempting to connect it to Blogger or WordPress for automatic posting. When I try to establish the connection,
Importing MAC files - pages, numbers, keynote
Hi we are a company of mac users - so now looking to use Zoho but it looks like we can't import any of our MAC files unless we convert them first? Is there any way we can do this?
Writer Merge and Sign OAUTH API Call error.
Trying to send a request to the Merge and Sign API. I keep getting "Merge data not found. Please try again with proper merge data." Request is sent via JS axios call. We use the same exact data inside a CRM function and everything works. Followed the
Document Approval Workflow for Non-Users
Our organisation has not added client users yet to Zoho but we are currently exploring how we can use the document Review and Approval Workflow to send out project updates to clients. While testing, we found that we can only pick users as approvers. Is
Lock a mail merge doc in Writer
Short story I've created some CRM merge docs in Writer and I'm sick of staff changing fonts and layout on a whim. All they need to do is hit Finish and Merge then print the doc. Is it possible to make the docs read only to everyone without admin account or to require a password to save? While I think about it can the doc merge the data fields automatically when it opens rather than hitting "Finnish and Merge"?
Zoho Docs and sheets - can they talk to each other?
Can data from a row on a sheet (ie a single data record), be integrated into a doc? And can that doc (a view if you like) be shared to a third party as commenter?
Single Zoho Form as Data source for Multiple Merge Documents
Good day All. I want to build a form, which fills in a specific document depending on the "region" you have chosen, on Zoho writer. For example: As part of our business process, we have to submit a application form to our local Municipality on behalf
Writer Template Thumbnails/Previews
Hi, I've saved some Writer templates as org templates. When I go to select a template to create a new document the thumbnail / preview images are all the same, likely because I'm loading templates and editing to save a new one. Any idea how to update the thumbnail/preview images?
Expanding a Single Line Text field to length of the input text
I am using a Single Line Text field into a Fillable document and in the fillable pdf version if the length of the text is greater than the field size, the text is hidden. The default setting of length is 30 and I have made it 100. Is there a way of making
Is there any way to use ALT codes when working with zoho writer?
When I try to enter ALT codes, for example ALT + 160 cannot be entered. Is there any way to use alt codes in zoho writer? It is repulsive to keep flipping from tab to tab to just copy the accented letters I want and paste them into my document. It would
How to Duplicate a Merge Template in Zoho Writer (or Workdrive)
Hi. I uploaded a document to Zoho Writer and created a merge template from it. The merge template shows up in the "My Templates" folder when I go to writer.zoho.com. I want to duplicate the template. Unfortunately, I tried right-clicking on the file icon
Writer desktop app crashes at launch
Hello: I just installed Writer desktop 2.0.6 on Linux Mint 21.1. It began to launch, then crashed. I re-installed it, same thing. The log files are attached but their content is brief so I'm copying it here: LOG 2023/04/17-17:01:26.444 6323 Recovering
Blue Pencil spell checker extension - which plan for Zoho One?
Hi, Just found the Blue Pencil spelling & grammar checker. I'm on the Zoho One plan and its put me on a free trial. Which Blue Pencil plan are ZohoOne subscribers set to? Many thanks Jon
Easy option to change the preset for line spacing so I don't have to adjust it every time?
Back when I started using Zoho Writer, I remember there was some convoluted thing involving saving a template (or maybe I'm thinking of MS Word, where it's also been a pain), but I could never get that to work and was wondering if there was an easy way
Offline Access
Can I access saved text while offline/out of service? Where are my texts stored? Are they automatically saved to my android files folder in either an internal or external SD card? Do I have to download my saved text?
How to have a Merge and Sign template at the same time ?
Hi everyone, I am working on my company's blueprint and I've got a problem using the merge and sign template in zoho writer. I try to find a way to make Zoho Sign process easier, but I can't use the template fonction for quoting for exemple, because I
Background Image
Hi,I'm trying to insert a background image (i only found watermark command to do this) to my document but I'm getting two problems. First, I get a blank space, as if the image I'm using wasn't big enough (not the case) And second, when I export the file as pdf the space get even bigger Thanks a lot, Gery
Insert line break or adjust paragraph spacing in mobile writer?
Hi, I am trying to find out how to enter a simple line break in the mobile writer app for iOS. If I hold shift and hit enter, it starts a new paragraph, when I really just need to start a new line. Is there a keyboard shortcut for a line break, or is
Writer: Displaying a table from containing multiple comma-separated lists sent through flow
Hi All, I am in the process of creating a template in Zoho Writer that will be filled with data coming from zoho Creator. At the moment, I have a workflow in Creator sending some data from multiple records as comma-separated lists to a flow webhook. Here
Zoho Form to Writer Merge Template - convert number to words
I'm using a Writer Template to generate a PDF from a Zoho Form upon submission, but one of the fields is a numerical field, which in the Writer Template we need to display as both numerals, but also converted to words (example: 100, one hundred). I cannot
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