Sign in | Troubleshooting | Zoho Accounts

Maximum concurrent session limit reached.

What happened?

By default, Zoho Accounts supports a maximum of  50 concurrent sessions for an account to prevent multiple users from using the same Zoho account. If you have exceeded the maximum concurrent session limit, you won't be able to access your Zoho account until you clear all the sessions. 

How to resolve this issue 

To clear your active Zoho account sessions:

  1. Go to accounts.zoho.com.

  2. Click Sessions, then Active Sessions.

  3. Select the session you wanted to remove, then click Terminate.

If you're unable to access your account, please contact support@zohoaccounts.com.

 How to prevent this in the future 

  1. If you're sharing your Zoho account with multiple users, we urge you to create a separate account for each user.

  2. Sign out from web browsers you are no longer using.


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