1. How can I check in attendees to an event?

You can check in attendees from the attendee management section of your event. Search for the attendee and use the available check-in option to mark them as present.

You can also use Zoho Backstage’s check-in tools, including QR code scanning and event-day management features, to streamline attendee check-ins.

2. Can I check in multiple attendees at the same time?

No. Attendees must be checked in individually. However, organizers can use QR code scanning to speed up the check-in process during the event.

3. Can I check in attendees without an internet connection?

No. An active internet connection is required to check in attendees and synchronize attendance information with Zoho Backstage.

4. Can I allow someone without a ticket to attend my event and participate in sessions?

Yes. Depending on your event setup, you can add guests and allow them to participate in the event without purchasing a ticket. Guests can be invited directly by organizers and can access event activities based on the permissions and access granted to them.

5. Can prospects join sessions during event day?

No. Prospects are people who have shown interest in your event but have not completed registration. They cannot join sessions or access attendee-only event features until they register for the event.

Without registering, prospects cannot participate in attendee discussions, ask questions during sessions, submit feedback, or access attendee-exclusive event experiences.

6. Can attendees participate in sessions from the Zoho Backstage for Attendees app?

Yes. Attendees can join and participate in sessions directly from the Zoho Backstage for Attendees app on supported mobile devices.

7. How can attendees engage with speakers and other participants during sessions?

Zoho Backstage provides several engagement tools that allow attendees to actively participate during sessions.

Depending on the features enabled for the session, attendees can:

• Ask questions during live sessions
• Participate in polls
• Chat with other participants
• React to session content using reactions
• Submit session feedback
• Rate sessions and speakers

These tools help create a more interactive experience for both virtual and hybrid events.

8. What are panelists?

Panelists are participants who actively contribute to the presentation or delivery of a session. Depending on the webcast service and session setup, panelists may include speakers, hosts, co-hosts, moderators, organizers, or other users responsible for conducting the session.

9. What is a host?

A host is responsible for managing and conducting a session. Hosts can start sessions, manage speakers and attendees, control session settings, moderate interactions, and oversee the overall flow of the session.

Hosts play a key role in ensuring sessions run smoothly and that participants can engage effectively.

10. What is a co-host?

A co-host assists the host with managing and conducting a session. Co-hosts can help moderate attendee interactions, support speakers, manage session activities, and perform other session-related tasks assigned by the organizer.

11. What permissions do hosts and co-hosts have?

Hosts and co-hosts can manage various session activities depending on the webcast service and event configuration.

These permissions may include:

• Starting and ending sessions
• Conducting session rehearsals
• Managing speakers and panelists
• Controlling attendee microphone and camera access
• Managing polls and engagement tools
• Moderating questions, chat messages, and participant interactions
• Supporting session operations during live events

The exact permissions available may vary based on the user’s role and the webcast service being used.

If you have any questions, please contact support@zohobackstage.com.