Checking In Attendees

1. Open the Check-In tab.
2. Tap Event Check-In.

For multi-day events, each day’s check-ins are recorded separately. To change this setting, refer to this.

1. By Scanning the Attendee's Badge

1. Open the Check-In page.
2. Tap Scan QR Code and scan the attendee's badge.
3. Tap Check In.

For super fast check-in: Make sure Check-In Options is set to Scan and Check In.

1. On iOS: Access Check-In Options through the chocolate menu at the top right.
   
2. On Android: Check-in options are available at the bottom of the screen.
   

2. By Manually Searching and Checking In

1. Open the Check-In tab.
2. Use the search bar to search for a attendee.
3. Select the attendee to check in and tap Check In at the bottom of the page.

Checking In New Attendees / Registering New Attendees

1. Open the Check-In tab.
2. Tap Event Check-In.
3. Tap Add New Attendee.
   
4. Enter the required details and tap Check In.
   
5. If the attendee has paid for the ticket, check the Mark as Paid option.
   
1. In the Mark as Paid popup, choose the payment mode of the attendee. 
   
2. Tap Record Payment and Check In.
   

Checking in an Unpaid Attendee

If an attendee has registered but hasn’t completed their payment, you can still check them in based on your event’s registration settings. Here’s how to proceed:

1. Open the Check-In tab.
2. Tap Event Check-In.
3. Use the search bar to search for an attendee.
4. Tap on the attendee you want to check in.
   
5. Tap Mark as Paid, choose a payment mode, then tap Record Payment and Check In.
   
6. If check-in is allowed for unpaid offline orders, tap Check In and Pay Later to check them in without immediate payment.
   

These steps may vary based on the registration settings configured in backstage.zoho.com. 

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Checking Out Attendees

1. Open the Check-In tab.
2. Tap Event Check-In.

1. By Scanning the Attendee's Badge

1. Tap Scan QR Code.
2. Scan the badge of the attendee.
3. Tap Check Out.

For super fast check-out: Make sure Check-In Options is set to Scan and Check Out.

1. On iOS: Access Check-In Options through the chocolate menu at the top-right.
2. On Android: Check-in options are available at the bottom of the screen.
   

2. By Manually Searching and Checking Out

1. Search for the participant using the search bar.
2. Select the attendee to check out and tap Check Out at the bottom of the page.

Attendee Details

1. Open the Check-In tab.
2. Tap Event Check-In.
3. Tap the search bar and search using the attendee's name, email, ticket ID, or phone number.
4. Tap the attendee’s name to view their details in the Attendee Details tab.

Check-In Activity

1. Open the Check-In tab. 
2. Tap Event Check-In.
3. Search by the attendee’s name, email, ticket ID, or phone number.
4. Tap the attendee’s name and go to the Check-In Activity tab.

Editing Attendee Details

1. Open the Check-In tab.
2. Tap Event Check-In.
3. Search by the attendee’s name, email, ticket ID, or phone number.
4. Tap on the attendee’s name to access their details.
5. Tap the Edit button at the top-right corner. 
6. Make the necessary changes.
7. Tap Save in the top-right corner.

Event Check-In Settings (Early Access)

Pre-Event Check-In

1. Open the Check-In tab.
2. Tap Event Check-In.
   
3. Tap the Settings button at the bottom of the screen.
4. Enable Pre-Event Check-In. 
   
5. Tap Change to set the start date.
6. Choose the date and tap Done.
7. Tap Save. 

Multiday Check-In

Allow attendees to check in across multiple event days.

1. Open the Check-In tab.
2. Tap Event Check-In.
   
3. Tap the Settings button at the bottom of the screen.
4. Enable Multiday Check-In. 
   
5. Tap Save. 

Event Check-Out

Allow attendees to check out when they leave.

1. Open the Check-In tab.
2. Tap Event Check-In.
   
3. Tap the Settings button at the bottom of the screen.
4. Enable Event Check-Out. 
   
5. Tap Save. 

Using the Kiosk for Check-In and Badge Printing

1. Click here to set up badge printing.
2. Click here to use the built-in kiosk for on-site registrations, event check-in, and badge printing.