Manage Bugs | Online Help| Zoho BugTracker

Manage Bugs

Import Bugs  

Zoho BugTracker allows you to import bugs from other bug trackers into Zoho BugTracker. But, before importing into Zoho BugTracker, you must first export the data from the other bug tracking system is in the desired file format and then import the file into Zoho BugTracker. The supported import file formats are CSV, XLS, and XLSX.
  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click on the bugs tab in the top band.
  3. Click  in the upper right corner and select Import Bugs.
  4. Select the file format (XLS/XLSX or CSV).
  5. In the Select File field, click on Drag or attach the file here and select the import file.
  6. Click Continue.
  7. Map List Of Default Fields with the Columns In Import File.
  8. A warning message is prompted if you select the same column value for more than one field.
  9. Select the desired date format.
  10. Click Import.
  11. A confirmation screen is displayed and you will be redirected to Bugs.
Bugs are displayed in the List view. A notification about the import is also mailed to your inbox.
You can import files only in CSV, XLS, and XLSX format.
  

 Export Bugs 

You can export bugs to an xls or csv file and import them to another project.
  1. Select a project from the Recent Projects section or from the Projects tab in the left navigation panel.
  2. Click the Bugs tab in the top band.
  3. Click  and choose the Export Bugs option.
  4. Select a Custom View to import.
  5. Select the file type in the Format field (XLS or CSV).
  6. Move fields from the Available box to Selected by hovering over a field and then clicking .
  7. Remove fields from the Selected box by hovering over a field and then clicking .
  8. Click Export.
  9. Click Yes on the pop-up if you want to encrypt the file. Else, click No to download it without encryption.
  10. A download link will be displayed at the bottom right corner of the screen once the download completes.

 Bug Settings 

  1. Click  in the top-right corner.
  2. Click Bug settings to go to Bug Tracker Configuration.

 Changesets 

Integrate GitHub, Gitea, GitLab, or Bitbucket with Zoho BugTracker. Pushing commits will automatically update the corresponding bug in Zoho BugTracker, keeping your development and bug tracking in sync. Learn more.

View Changesets

  1. Navigate to your project, and click Bugs in the top band.
  2. Click in the top right corner and then click Changesets.
If you specify a Bug ID while committing changes in Gitea, the commit message automatically gets linked to that particular bug in Zoho BugTracker.
Syntax: [#BUGID] followed by commit message.
Example: [#EPI19] fixed the memory leak bug. This will associate the changeset for the bug with ID EPI19.
To associate more than one bug, provide the BUG IDs separated by comma.
Example: [#EPI19,#EPI20] changed the DB name.

More Reads

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now


            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION








                                You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                    Manage your brands on social media

                                      Zoho Desk Resources

                                      • Desk Community Learning Series


                                      • Digest


                                      • Functions


                                      • Meetups


                                      • Kbase


                                      • Resources


                                      • Glossary


                                      • Desk Marketplace


                                      • MVP Corner


                                      • Word of the Day


                                        Zoho Marketing Automation

                                          Zoho Sheet Resources

                                           

                                              Zoho Forms Resources


                                                Secure your business
                                                communication with Zoho Mail


                                                Mail on the move with
                                                Zoho Mail mobile application

                                                  Stay on top of your schedule
                                                  at all times


                                                  Carry your calendar with you
                                                  Anytime, anywhere




                                                        Zoho Sign Resources

                                                          Sign, Paperless!

                                                          Sign and send business documents on the go!

                                                          Get Started Now




                                                                  Zoho TeamInbox Resources



                                                                          Zoho DataPrep Resources



                                                                            Zoho DataPrep Demo

                                                                            Get a personalized demo or POC

                                                                            REGISTER NOW


                                                                              Design. Discuss. Deliver.

                                                                              Create visually engaging stories with Zoho Show.

                                                                              Get Started Now







                                                                                            You are currently viewing the help articles of Sprints 1.0. If you are a user of 2.0, please refer here.

                                                                                            You are currently viewing the help articles of Sprints 2.0. If you are a user of 1.0, please refer here.



                                                                                                  • Related Articles

                                                                                                  • Remote Assist for Bugs

                                                                                                    Resolve bugs for end users with Remote assist. Invite user to share their screen and remotely assist them in resolving their bug. The Zoho Assist icon is available in the right panel (only if the bug is assigned to you). Select a project from the ...
                                                                                                  • Business Rules for Bugs

                                                                                                    Business Rules allows you to organize the bugs more efficiently by setting criteria that match your project requirement. Business Rules are applied to bugs based on the rule list order, when there are multiple business rules. You can add, edit and ...
                                                                                                  • Assign Bugs to a Team

                                                                                                    Zoho BugTracker allows you to assign teams to the bugs in your project. The Associated Team field helps you to bring together bugs in your project with your teams so that you can resolve the bugs more effectively. Benefits Track work items against ...
                                                                                                  • Link Bugs

                                                                                                    Link bugs and track and close them. You can associate bugs based on a criterion, restrict bug closure, duplicate and clone bugs. And you can link bugs using the default link types such as Blocks, Depends, Related, Duplicate etc. or you can create ...
                                                                                                  • How to Submit Bugs?

                                                                                                    Submit Bugs from Overview Navigate to Overview > Bugs on the left navigation panel. Click Submit Bugs in the top-right corner, select a project from the drop-down. Add an Bug Title and select an Assignee to handle the bug. Fill in the other fields ...
                                                                                                    Wherever you are is as good as
                                                                                                    your workplace

                                                                                                      Resources

                                                                                                      Videos

                                                                                                      Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                      eBooks

                                                                                                      Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                      Webinars

                                                                                                      Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                      CRM Tips

                                                                                                      Make the most of Zoho CRM with these useful tips.



                                                                                                        Zoho Show Resources