Forums | Online Help | Zoho BugTracker

Forums

If your team needs to communicate outside of the office, across vast distances, or with a lot of people, a forum is the perfect facilitator. With an online interactive forum, you can post a topic, discuss critical ideas and help retain knowledge in a central place. Any group project involves discussions, and unlike emails, all forum topics are available in a central location. Through forums, exchanging information with colleagues can make big ideas come alive.

Benefits

  1. Improve decision making through access to relevant knowledge.
  2. Interact with team members scattered across the globe.
  3. Escalate critical bugs and get a instant solutions from experts.
  4. Tap the knowledge, skills, and ideas in your team from a single place.

New Post

Open a new thread and post an idea so your team members can participate and share comments, or post a review process and check your team's opinion before implementation. If you want to generate timely solutions, Zoho BugTracker lets you create an online group chat anytime.

Post a Topic

  1. Select the required project and then click Forums.
  2. Click New Forum Post in the upper-right corner, to create a new forum post.
  3. Enter the following information in the appropriate fields: Title for your forum, type a brief on your title in the Content section, attach files, choose a Category.
  4. Select post type.
    1. Sticky Post: The post is always visible at the top
    2. Announcement: The post notification is sent to all project users
    3. Q&A: Ask a question and discuss with your project users
  5. Select a flag for the post. Posts can be Internal (only for project users) or External (for project and client users).
  6. Click Publish to post the forum.

Edit/Delete a Topic

You can edit or delete the forum topic.

  1. Click the Forums module in the top band and you can view all the forum topics that you have posted. 
  2. Click on the forum post that you want to edit or delete.
  3. Click   in the upper-right corner and then select Edit or Delete.

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