Forums
If your team needs to communicate
outside of the office, across vast distances, or with a lot of people, a
forum is the perfect facilitator. With an online interactive forum, you
can post a topic, discuss critical ideas and help retain knowledge in a
central place. Any group project involves discussions, and unlike
emails, all forum topics are available in a central location. Through
forums, exchanging information with colleagues can make big ideas come
alive.
Benefits
- Improve decision making through access to relevant knowledge.
- Interact with team members scattered across the globe.
- Escalate critical bugs and get a instant solutions from experts.
- Tap the knowledge, skills, and ideas in your team from a single place.
New Post
Open
a new thread and post an idea so your team members can participate and
share comments, or post a review process and check your team's opinion
before implementation. If you want to generate timely solutions, Zoho BugTracker lets you create an online group chat anytime.
Post a Topic
- Select the required project and then click Forums.
- Click New Forum Post in the upper-right corner, to create a new forum post.
- Enter the following information in the appropriate fields: Title for your forum, type a brief on your title in the Content section, attach files, choose a Category.
- Select post type.
- Sticky Post: The post is always visible at the top
- Announcement: The post notification is sent to all project users
- Q&A: Ask a question and discuss with your project users
- Select a flag for the post. Posts can be Internal (only for project users) or External (for project and client users).
- Click Publish to post the forum.
Edit/Delete a Topic
You can edit or delete the forum topic.
- Click the Forums module in the top band and you can view all the forum topics that you have posted.
- Click on the forum post that you want to edit or delete.
- Click
in the upper-right corner and then select Edit or Delete.
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