Notification Emails | Online Help | Zoho BugTracker

Notification Emails

Zoho BugTracker allows users and admins to control the email notifications they receive. Toggle only the relevant notifications and reduce clutter. Users can also opt for a summary email and receive a consolidated list of activities at a desired frequency.

Notifications: Email

  1. Click in the upper-right corner of the top navigation band.
  2. Navigate to the Personal Preferences section, click Notifications, and click Personal Email.
  3. Toggle switches to manage Phase Notifications for the phases created by you and assigned to you.
    1. When you switch on the notifications for a category, you accept to receive emails for the category. 
  4. Toggle switches to manage Other notifications for the time logs created by you or any messages from the forum or when a new document is uploaded.
  5. If you wish to receive emails by default for all the activities in which you are involved, toggle the Notify me for all my activities options.
  6. You can receive emails at a frequency set by you. Choose the frequency in the Set email frequency section. 
  7. The changes are automatically saved. To return to another setting, navigate to any other section as you wish and click it.

Summary Email

If the number of notification emails are overwhelming you can choose to receive a consolidated email at a defined frequency.

  1. Click in the upper-right corner of the top band.
  2. Navigate to the Personal Preferences section, click Notifications, and click Personal Email.
  3. Select your Frequency under the Set email frequency section.
Notes

The following notifications will not be sent via email summary.

  • New portal invites
  • Bugs
  • All import and export notifications
  • Status comments, direct messages & related comments, @mentions, and event notifications

Notifications: Org Notifications

  1. Click  in the upper-right corner of the top band.
  2. Navigate to the Personal Preferences section, under Notifications, and click Org notifications.
  3. Click Portal users if you want to manage the default email notifications for new portal users.
    1. Click Client users if you want to manage the default email notifications for new client users.
  4. Toggle switches to manage Phase notifications for the phases created by you and assigned to you.
  5. Toggle switches to manage Other notifications for the time logs created by you or any messages from the forum or when a new document is uploaded.
  6. If you wish to receive emails by default for all the activities in which you are involved, switch on the Notify me for all my activities options.
  7. You can receive emails at a frequency set by you. Choose the frequency in the set email frequency section.
The changes are automatically saved. To return to another setting, navigate to any other section as you wish and click it.

Notifications: Activity Reminder

Configure your email notifications for the pending and unassigned bugs from your personal settings.

  1. Click in the upper-right corner of the top band.
  2. Navigate to Notifications and then click Activity Reminder.
    1. Daily Digest - the list of pending bugs and phases across all the projects will be sent to you.
    2. Unassigned Bugs - the list of unassigned bugs (i.e. bugs that don't have an owner) across all the projects will be sent to you.
    3. Overdue Items - the list of overdue work items across all projects will be sent to you.
  3. Set the frequency of the reminder emails in the Frequency field (i.e. Daily, Weekly, or Monthly).
  4. Select time to trigger the notification emails for the pending activities and unassigned bugs.




    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION






                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          Offline Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal

                          Form Designer HR

                          Card Forms Food
                          Assign Forms Photography

                          Translate Forms Real Estate
                          Electronic Forms

                          Notification Emails for Forms Alternatives
                          Holiday Forms Google Forms alternative 
                          Form to PDF Jotform alternative





                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Notification for Bug Events

                                                                                                                Notification allows you to notify the respective project users about the details of the bug. You can notify the assignee, reporter or selected resources in the project. You can set the default notification pattern for bugs. You can configure ...
                                                                                                              • Email Templates for Bug Notifications

                                                                                                                Communication plays a significant role in project management. Emails have become handy in the business world to communicate effectively. Zoho BugTracker very well understands this fact and it provides Email Templates to customize the automated emails ...
                                                                                                              • Notifications

                                                                                                                Stay up to date in the project with the help of notifications. Click in the top band and view the latest updates in the project. You can also navigate to a specific work item from the notification panel. Click Mark all as read to mark all ...
                                                                                                              • Create Forums

                                                                                                                If your team needs to communicate outside of the office, across vast distances, or with a lot of people, a forum is the perfect facilitator. With an online interactive forum, you can post a topic, discuss critical ideas and help retain knowledge in a ...
                                                                                                              • Service Level Agreement (SLA)

                                                                                                                Service Level Agreement (SLA) defines the level of service that can be expected from the service provider to the customer. Zoho BugTracker supports SLA and it is user-defined. You can create escalation procedures in terms of which bugs are subject to ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources