Does Zoho Campaigns allow you to re-import unsubscribed contacts? - Online Help | Zoho Campaigns

Does Zoho Campaigns allow you to re-import unsubscribed contacts?

You cannot change a contact’s status from Unsubscribed to Active manually. You can re-import unsubscribed contacts into Zoho Campaigns, but they’ll remain unsubscribed by default.


If a previously unsubscribed contact is imported, Zoho Campaigns will recognize their unsubscribed status. The contact will be added to your account (if it’s not already present), but it will stay on the Do Not Mail list. The contact will not receive any emails unless they explicitly resubscribe through a double opt-in sign-up form.

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