What is the Purchase Follow-up Trigger?

This trigger is used to enter contacts who have purchased products from your store. While configuring this trigger, select the Store from which contacts have purchased from and click Save.

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Related Articles
Purchase Follow-ups
Post-purchase period is an important point in a customer's journey. Sending purchase follow-up emails helps you generate stronger customer loyalty, more repeat purchases, and above all it helps your customers to stay connected to your brand. ...
What is list entry trigger?
You can create a workflow for any contacts who have entered a specific list using this trigger. You can also decide which contacts can enter the workflow by allowing only new contacts or only existing contacts or both new and existing contacts to ...
Can you automate feedback requests after purchase?
Yes. Use the purchase follow-up trigger and send a survey email.
Can you send a thank-you email after a purchase?
Yes. Set a trigger as Purchase Follow-up, then use Send Email to deliver apersonalized thank-you note or a next-steps email.
How do you send a follow-up email to a contact that has purchased a product in your store?
You can do that by setting up the purchase follow-up trigger in the automation section of the Campaigns. Simply set up a follow-up trigger to any campaigns that you've sent, and Zoho Campaigns will automatically send follow-up mails to customers ...