Zoho Desk Tasks Integration in Zoho Connect
What is this integration?
What you can do with the integration
- View all your Zoho Desk tasks inside Zoho Connect
- Complete/Re-open the task
How to enable the integration
- Click the plug icon from the right menu.
From the list of integrations, select Zoho Desk Tasks.
Use the toggle button to enable the integration.
You're already logged into the Zoho account linked to your Connect account, so you don't need to authenticate again.
How to access Zoho Desk tasks in Zoho Connect
To view the Zoho Desk tasks in Connect:
Go to My Tasks.
Go to Zoho Desk Tasks tab to see all tasks synced from Zoho Desk.
Click any task and select View in Desk to open it directly in Zoho Desk.
The sync happens instantly, so any task updates you make in desk will reflect here immediately.
If you have multiple portals in Zoho Desk, you can switch between them to view tasks in each one.
To switch portals,
Click the Portal section in the top-right corner.
Select your preferred portal from the dropdown.
What can I do with Zoho Desk tasks in Connect?
- You can complete or reopen tasks from Connect.
For other actions like changing assignees, priority, or due date, you'll need to make the changes directly in Zoho Desk.
Why is this integration helpful?
- You don't have to switch between tabs or apps
- This helps keep your support team and internal team stay aligned
- You get faster updates and better task visibility
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