eSignature

eSignature

1. Does Zoho Contracts support electronic signatures?
Yes, Zoho Contracts supports electronic signatures, allowing parties to sign contracts digitally. For more information, see Signature Overview.

2. Are digital signatures legally valid, and do they hold the same value as handwritten signatures?
Yes, digital signatures on documents signed with Zoho Sign are legally valid and hold the same value as handwritten signatures. For more information, see Signature Overview.

3. Which specific laws recognize the legality of digital signatures for Zoho Sign?
Zoho Sign complies with the Electronic Signatures in Global and National Commerce Act (ESIGN) in the United States, the electronic IDentification, Authentication and Trust Services (eIDAS) regulation in the European Union, and the Information Technology Act of 2000 (ITA) in India, among others.

4. Are there any integrations with third-party eSignature providers in Zoho Contracts?
No, there are no integrations available with third-party eSignature providers in Zoho Contracts.

5. Is it possible to connect a Zoho Contracts account to multiple Zoho Sign accounts?
No, it is not possible to connect multiple Zoho Sign accounts with a single Zoho Contracts account. You can only connect your Zoho Contracts account with one Zoho Sign account at a time.

6. How can a contract owner send a contract for eSignature?
Once the negotiation is completed, the contract owner can send a contract for signature by adding the signer details, signing order, and then inserting the signature and other placeholder fields in the contract document. For more information, see Sending a Contract for Signature.

7. Does the contract owner need to be a user within the connected Zoho Sign account to send the contract for signature?
Yes, the contract owner needs to be a user within the connected Zoho Sign account to send the contract for signature.

8. Can the contract owner send contracts for bulk signature?
No, the contract owner will not be able to send contracts for bulk signature.

9. Is it possible to set a signing order?
Yes, it is possible to set the signing order in the Zoho Contracts. For more information, see Add Signers.

10. Can the contract owner choose the receivers who will receive the signed copy of the contract?
No, it is not possible to choose the receivers who will receive the signed copy of the contract.

11. Is it possible to add other representatives who do not belong to either of the two parties as signers in the Zoho Contracts?
Yes, the contract owner can add other representatives who do not belong to either of the two parties as signers in the Zoho Contracts. For more information, see Add Signers.

12. Is it possible to attach other files to a contract while sending for signature?
No, it is not possible to attach other files to a contract while sending for signature.

13. Do counterparty representatives need a Zoho account and Zoho Contracts license to participate in the signing process?
No, counterparty representatives do not need a Zoho account and Zoho Contracts license to participate in the signing process. They can sign contracts directly from links received through email.

14. How do signers receive notification for contract signing?
Once the contract owner sends the contract for signature, signers will receive an email notification with a link to sign in the order specified by the contract owner.

15. Is it possible to authenticate the signers in Zoho Contracts?
No. Currently, it is not possible to authenticate the signers in Zoho Contracts. However, we have plans on our roadmap to include this feature. For any assistance, contact us by Email.

16. Is the authenticated signing method feature available in Zoho Contracts?
No. Currently, the authenticated signing method is not available in Zoho Contracts. However, we have plans on our roadmap to include this feature. For any assistance, contact us by Email.

17. Is the option available in Zoho Contracts, where parties can physically sign and upload the signed document?
Yes, the Print and Physically Sign option is available in Zoho Contracts for sequential signing order that have only one signer in a level. This option allows the signer to print the document, physically sign it, and then upload the signed copy.

18. Is it possible to change the signer during the sign pending state?
Yes, it is possible to change the signer during the sign pending state. For more information, see Edit Signer Details.

19. Is it possible to delegate the signing process?
Yes. the signer can delegate the signing process to someone else by using the More Actions available in the Sign Window. 

20. Is it possible to recall a signature?
Yes, it is possible to recall a signature in Zoho Contracts when the contract is in Sign Pending state. For more information, see Recall Signature.

21. What conditions cause a contract in the Sign Pending status to be automatically recalled?
A contract in Sign Pending status in Zoho Contracts will be auto-recalled for various reasons, such as the contract passes its effective date while still pending signature, the Zoho Sign account gets disconnected, the contract owner is deleted or deactivated from Zoho Sign and more. For more information, see the note section of the Recall Signature.

22. Is it possible to extend the signature expiry date of a contract?
Yes, it is possible to extend the signature expiry date of a contract in Zoho Contracts. For more information, see Extend Signature Expiry

23. Can a contract owner track the status of eSignatures?
The contract owner will be able to track the status of eSignatures using the Activity available in the Signature tab. For more information, see View Signature Activity.

24. Can the users view the signature history of the original and all its renewals/amendments in the same contract record?
Yes, the contract owner can view the signature history of the original contract and all its renewals or amendments in the same contract record. For more information, see View Previous Cycles.

25. When does the contract become active after the signing process in Zoho Contracts?
If the Contract Effective Date field's value is selected as On Execution, the contract becomes active when all signers have signed it. Alternatively, if a specific date is entered, the contract becomes active on that date after all signers have signed.

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