In a nutshell 

Usage Alerts help monitor account limits and consumption patterns by sending notifications when predefined thresholds have been reached. These alerts enable timely action to manage resources effectively, prevent unexpected overages, and ensure smooth, uninterrupted use of the platform.

 Availability 

1. Usage Alerts is available in all plans of Creator.
   
2. Usage Alerts is available only in C6.
   
3. Only the super admin and admins can configure Usage Alerts.
   

 1.  Overview  

1.1. Use case 

1.2. Navigation guide  

1.3. How usage alerts work   

1.4. Configuring thresholds   

1.5. Usage notifications 

1.6.  Usage alerts dashboard

1. Total Usage Alerts: Displays the total number of active alerts configured for monitoring usage.
   
2. Status: Indicates whether usage alerts are currently active or inactive.
   
3. Add Usage Alerts: Option to create new usage alerts for monitoring consumption thresholds.
   

1.7. Best practices for usage alerts   

1. Define multiple thresholds for early, critical, and final warnings to avoid hitting hard limits unexpectedly.
   
2. Assign relevant users for each threshold level so alerts reach the right audience promptly.
   
3. Regularly review and adjust thresholds based on past usage trends to ensure they remain effective.
   

2. Configure usage alerts

2.1. Add usage alert  

1. Navigate to Configure Usage Alerts under Usage Details in the Billing tab.
   
2. Select Add Usage Alert.
   
3. Choose the Module, set the Usage Limit (%), and select the email addresses of users who should receive the alerts.
   
   
4. Click Save.
   

Note: You can also add a user by selecting a module, selecting Add Alerts, and configuring the usage limit (%) and email address.

2.2. Edit usage alert

1. Select the alert to be configured
   
2. Hover over the configured percentage of the alert.
   
3. Select the ellipsis icon in the right corner and choose Edit.
   
   
4. Update the required users.
   
   
5. Click Save to apply the changes.
   

2.3. Activate/deactivate usage alert 

1. Hover over the alert and click the ellipsis icon in the right corner.
   
2. Choose Activate or Deactivate as needed.
   
   
3. The status of the alert will be updated accordingly.
   

2.4. Delete usage alerts 

1. Hover over the alert and click the ellipsis icon in the right corner.
   
2. Choose Delete.
   
   
3. Confirm the action to permanently remove all the alert percentages configured for that module and select Delete.
   

3. Points to note

1. Only the users whose status is 'Active' can be added as a recipient for the Usage alerts.
   
2. The maximum number of users for individual alert within a module is 50 users.
   
3. Super admin don't have to be added as one of the recipients. They are automatically notified on all configured alerts.
   
4. The usage alerts for 90% and 100% thresholds are preconfigured for each module other than records. You can edit to add more users or delete the alert if needed. 
   
5. The usage alerts for 80%, 90%, 95% and 100% thresholds are preconfigured for records. You can edit to add more users or delete the alert if needed.

 4. Related topics 

1. Billing
   
2. Pricing Plans
   
3. FAQs: Pricing Plans