What is the difference between a Contact and a Company?

What is the difference between a Contact and a Company?

A Contact is an individual under a company (organisation), such as a manager, on-site coordinator, or owner, whereas a Company represents the organisation.
  1. A contact can either belong to a Company or exist as a standalone record.
  2. A Company represents a business entity or organisation. It serves as a record to which multiple Contacts can be linked. This means that several individuals (e.g., manager, supervisor) can be associated with the same business.
Example: A large luxury resort avails Pool Maintenance, Landscaping, and HVAC services in your field service organisation.
  1. Company: Sea breeze Grand Resort
  2. Contacts:
    1. Lena Morgan – Chief Facilities Officer
    2. John Carter – Supervisor
    3. Emily Ross – Procurement Executive 

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                                                                                                                          Notes added to a Contact will automatically appear in the associated Company record. If you're not seeing them: Ensure that the Contact is correctly linked to the right Company. Verify that you are checking the correct Company record.
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