Zoho FSM | Customized Reports

Customized Reports

As editing the Standard reports is not permitted, you have the option to clone these reports and tailor them to meet your specific needs.

Create a Customized Report

InfoPermission Required: Create of Reports

To create a customized report:
  1. Select the Reports menu.
  2. Click on a report you want to clone to create the customized report.
  3. Select Clone from the dropdown button in the top right corner.



  4. Customize the Columns, Row Groups, Column Groups, or Aggregate Columns and click Save.
The newly created report will be listed under Custom Reports.



Within a folder, you cannot have duplicate report names. To change the report name, click the Edit [] icon next to the report name.
 

 
In the Report Details popup, change the Report Name and click Save.


Customize the Report

  1. Click + for the element (Columns, Row Groups, Column Groups, or Aggregate Columns) you want to add to the report.



  2. Select the fields or attributes you want to add to your report and click Apply.
    You can filter these by modules or data type. The existing fields or attributes in the report will be selected. Uncheck the ones you want to remove.



    You can reorder the fields or attributes. Hover over a field or attribute and click on  to drag and drop it.


The selected fields or attributes will be added to the report.


Edit a Customized Report

Info
Permission Required: Edit of Reports

To edit a customized report:
  1. Select the Reports menu.
  2. From the Custom Reports folder, click on a report you want to edit.
  3. Select Edit from the dropdown button in the top right corner.



  4. Make the necessary edits and click Save.

Delete a Customized Report

Info
Permission Required: Delete of Reports

To delete a customized report:
  1. Select the Reports menu.
  2. Hover over the customized report you want to delete and, under More options [], select Delete.
  3. Click Yes in the confirmation message.
Info
Points to remember
  1. In a report, you can add a maximum of 30 columns.
  2. In a report, you can add a maximum of three groupings, row-wise and column-wise combined.
  3. In a report, you can add a maximum of four aggregate columns.
  4. Customized reports are supported only in the editions Standard and above. In the Standard edition, you can add five reports per module and a total of 15 reports. In the Professional edition, you can add ten reports per module and a total of 30 reports. 

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