Suspending an active account

Zoho Marketing Automation maintains a strict policy of compliance with our terms of use and data protection laws. We will suspend the accounts of users who don't comply with the terms and regulations, as well as those who follow unhygienic email sending practices in spite of multiple requests and warnings from our side.

Learn more about our terms of use

Here are a few additional reasons why we may suspend an account:

Poor sender domain reputation
We carry out regular validation of all the attributes of a specific sender domain and its reputation with mailbox providers and anti-spam organizations. If a sender domain regularly faces anti-spam and deliverability issues, we will suspend the account.

Promotion of restricted businesses
Our policies imply that users should not use our services to indulge in the promotion of businesses that are prohibited in our terms of use. If we find users continuing to do so, we will suspend their account.

Spammy or malicious email content
Your email content can have a huge impact on your business and your campaign performance. If we find spammy/inappropriate phrases in your emails, we will suspend the account.

Multiple anti-spam complaints
We have a tight integration with mailbox providers and anti-spam organizations. Whenever we receive complaints or negative feedback about an account from them, we will make sure that we take all necessary corrective measures or even suspend the account if needed.

To avoid account suspension in the future, we urge our users to follow healthy email sending practices and to comply with all our terms of use. If your account is suspended and you wish to reinstate it, you can write to us at support@zohomarketingautomation.com

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Quick Links	Workflow Automation	Data Collection
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Digital Forms	Marketing	Forms for Small Business
HTML Forms	Education	Forms for Enterprise
Contact Forms	E-commerce	Forms for any business
Lead Generation Forms	Healthcare	Forms for Startups
Wordpress Forms	Customer onboarding	Forms for Small Business
No Code Forms	Construction	RSVP tool for holidays
Free Forms	Travel	Features for Order Forms
Prefill Forms	Non-Profit	Forms for Government
Intake Forms	Legal	Mobile App
Form Designer	HR	Mobile Forms
Card Forms	Food	Offline Forms
Assign Forms	Photography	Mobile Forms Features
Translate Forms	Real Estate	Kiosk in Mobile Forms
Electronic Forms	Insurance
Drag & drop form builder
Notification Emails for Forms	Alternatives	Security & Compliance
Holiday Forms	Google Forms alternative	GDPR
Form to PDF	Jotform alternative	HIPAA Forms
Email Forms	Wufoo alternative	Encrypted Forms
Accessible Forms	Typeform alternative	Secure Forms
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