LMS Employee Handbook
What is LMS?
Zoho People offers a platform for continuous learning for employees through the Learning Management System - LMS feature. An employee can enroll in blended learning and self-paced courses that will help them upgrade their skill sets and further their careers in the organization.
Self-paced learning courses allow the employee to learn at their own pace and move forward from one subject to the next based on how much they have understood.
Blended learning courses can have a combination of instructor-led training and self-learning components. These courses commonly conclude with an assessment where the learner is evaluated on what they have learned in the course.
Learning plan in Zoho People is to help train employees with the help of a curriculum or a syllabus-like focused approach. Learning plans may consist of several courses, and the courses can be grouped into levels. Organizations may want their employees to evolve their skillsets and knowledge constantly. A carefully crafted learning plan can include a set of selected courses that employees belonging to a specific role or designation can undertake, in order to improve themselves there-by becoming more valuable people in the company.
E-materials are the online manuals that an employee can add and share with other employees in the organization. E-materials can be files, links, videos, or documents and can be accessed anytime.
Glossary of LMS-related terms
To view our LMS Glossary click here. The LMS Glossary lists all the LMS related terminologies used in Zoho People along with their description.
How to navigate to LMS user service?
Viewing Courses
To browse the existing courses that are available in the organization:
- Navigate to LMS (from left bar) > Course Catalog.
- Click on a course to view more information about it.
An employee can filter their search based on recently added courses, categories, trainers, or data range. To filter, click the drop-downs at the top.
Alternatively, they can use the search option by clicking the search icon at the top-right corner.
Enrolling in Courses
Once an employee has browsed the course catalog, they can enroll in the courses they are interested in.
Enrolling in self-paced learning
Self-paced courses give you the flexibility to enroll at any point of time.
To enroll in a self-paced course:
- Go to LMS (from left bar) > Course Catalog.
- Go to the self-paced course you want to enroll in.
- Click JOIN NOW.
Enrolling in Blended Learning Courses
An employee can enroll in a blended learning course to learn new concepts and upgrade their skill sets with the help of a trainer.
To enroll in a blended learning course:
- Go to LMS (from left side bar) > Course Catalog.
- Go to the blended learning course you want to enroll in.
- Click VIEW BATCHES.
- If there is a batch with available seats, a pop-up will open.
- Click Join now.
Some employees may not give employees permission to self-enroll in courses. In these cases, click Request in the same pop-up
Once the employee's request is approved, they will be able to join the course.
Employee Course UI Preview
My Courses
All the courses the employee has enrolled in will be listed under My Course.
To navigate My Courses, go to LMS (from left side bar) > My Data > My Courses.
There are many related actions you can perform from this page.
- Quickly access enrolled courses and view the completion status.
- Click on the course to view detailed information and perform related actions.Refine your course view by type.
- Refine your course view by type.
- Unenroll from a course.
- Add materials.
Unenrolling from Course
An employee may need to unenroll from a course due to an emergency or unavoidable reasons. Follow these simple steps to unenroll from a course:
- Go to LMS (from left bar) > My Courses.
- Go to the course you want to enroll from.
- Click the ellipsis icon in the top-right corner.
- Click Unenroll.
Pre Course Activities
Tests may be added before beginning a course to evaluate the employee's current proficiency level of the skills related to the course. After clicking the course a learner has joined, this screen will be visible:
Click Take Test to complete the given test. If permissions are enabled, the results of the test can be viewed by the learner.
Post Course Activities
A test can also be given to understand the proficiency level of the learner after the completion of a course.
Once a learner has completed a course, they will be able to view this screen in the Course View:
Click Take Test to complete the test. If permissions are enabled, the results can be viewed by the learner in the Grade tab.
Adding E-Materials
An employee can add any internal documents, manuals, or related files as e-materials to share with their teammates.
To add and share e-materials:
- Go to LMS (from left bar) > My Courses.
- Click Add Course.
- Select E-Material and click Create.
- Add the required files, modules, and related documents.
- Click the ellipsis icon in the top-right corner and click Share.
Enrolling in Learning Plan
To join a learning plan
- Go to LMS (from left bar) > My Data > My Course.
- Use the filter icon in the top right corner to view all the Learning Plan.
Course Calendar
An employee might have enrolled in multiple courses and find it difficult to keep track of the dates. To avoid missing any courses, the calendar in LMS gives them a quick view of the dates they have leave scheduled and the dates they are enrolled in courses, allowing them to plan their work accordingly.
To view the calendar, go to LMS (from left bar) > Calendar.
Notes
While attending a course, taking notes is often essential to grasping key points. An employee can use the Notes space to jot down quick points. To add a new note:
- Go to LMS (from left bar) > My Data > My Courses.
- Click on the course you are taking.
- Go to the Notes tab.
- Add your note.
- To access all your notes, go to LMS (from left bar) > My Data > Notes.
Discussions
During a course, discussions can help clarify questions and help the employee to grasp the content faster. An employee can also start discussions to gain insights from other members in the course. To start a discussion:
- Go to LMS (from left bar) > My Data > My Courses.
- Click on the course you want to start a discussion for.
- Go to the Discussion tab.
- Click on Start a Discussion.
Feedback
An employee can give feedback about the course and the trainer, which can go a long way towards improving the course concepts and related aspects. Depending on the permissions configured, feedback can be given at any point of time or at the end of a course.
To give feedback,
- Go to LMS (from left side bar) > My Data > My Courses.
- Click on the course you want to give feedback for.
- Go to the Feedback tab.
- Click Write Feedback.
Course Progression and Completion
As a course progresses, an employee will participate in sessions and work on assignments as part of part of their learning. A final assessment usually marks the final point of a course where the employee receives a score and a grade. An overview of all the activities is available under each course.
Once the course is complete, the trainer may share the feedback received by the employee. If they do, the grade will be shown under the course.
The learner can also view their grades, if permissions are enabled under the Grade tab.
Download Certificate
Once the learner completes the course, they will be able to download the certificate from the course overview.
To download the certificate,
- Go to LMS (from left bar) > My Data > My Courses.
- Click on the course you completed and want to download the certificate for.
- Click Download Certificate.
This is how the certificate looks after downloading.
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