Documents

Can all the users within a project access the documents module and the files added to it?

Yes, all the users can access the documents tab and files added to it without any restrictions.

What is the max file size for uploading a file in the documents module?

The maximum file size for uploading a file in documents module is 500MB.

How do I create a sub-folder?

To create a sub-folder, right click on the folder for which you prefer to create a sub-folder. Learn more.

Is it possible to move a file from one folder to another?

Yes, you can move a file from one folder to another within the same project. Learn More.

Navigate to a project and click Documents in the top navigation band.
Select the file to be moved and then click the more options icon ().
Select Move to option.
Click on the destination folder and then click Move.

Can I delete files in bulk?

Yes, you can delete files in bulk. To do this:

Select a file in the Documents tab inside a project.
Hold the Ctrl + Shift keys (Windows) or Command +Shift keys (Mac) and click on the last file in order.
This will select all the files in between.
Right-click on the selected files and select 'Move to Trash'.

Can I download a folder?

Yes, you can download any folder. To know more on how to download a folder. Learn more.

Does Zoho Projects support sub-folders?

Yes, we support sub-folders for organizing your files. Learn more.

What will happen if I upload a different filename?

If you upload a file with a different name or file type, a warning message will be displayed.

How can I import my files from Google Drive into Zoho Projects?

In the Documents tab, click New and select From Cloud. Now, you need to click Google Drive and authenticate your account to Zoho Projects. Refer the user guide for a detailed understanding.

What file types are supported in Zoho Projects?

You can upload any file type like .doc, .xls, .xlsx, .docx .pdf, .pps, .ppt, .avi, .jpeg, .wmv, *.zip, *.mpeg, *.bmp and more.

Can I have more disk space for an existing plan if it exceeds the allocated limit?

Yes. If your disk space exceeds the allocated limit for an existing plan, then you may need to upgrade to a higher plan or send a request to support@zohoprojects.com to increase your disk space in the same plan. The total disk space available for a portal is 100GB. And, it is available in our Premium and Enterprise plans. For more details visit our Plans and Pricing page.

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