Desktop apps for SalesIQ

Desktop apps for SalesIQ

The SalesIQ Desktop apps are available on the App Store on Mac as well as the Microsoft store on Windows. These can be downloaded from the respective stores to get the the SalesIQ experience right to your desktop.


Downloading the SalesIQ app from Mac App Store

  1. Launch the Mac App Store on your Mac. You can find it in your Applications folder or by using Spotlight Search.
  2. In the App Store's search bar, type "SalesIQ".
  3. Click on the 'Get' button of the Zoho SalesIQ - Live Chat App in the search results to open the app's details page.

  1. Allow some time for the app to download and install on your Mac. Once it's installed the SalesIQ app will automatically open. If not, find the SalesIQ app on your launchpad to launch the app.

Plan Upgrades in App for Mac

For the Mac Plan upgrades and purchases, we have enabled In-App purchases that will allow the user to make payments with in the Mac App Store. To upgrade your plan for SalesIQ on the Mac app,
  1. From the SalesIQ Mac App dashboard, click on the user icon at the top right.
  2. Click on the Purchase/Upgrade button.

  1. Choose the required edition from the list and click on Continue.

  1. Choose the number of users and select payment occurrence - monthly or yearly as necessary.

  1. Once the plan is chosen, a Sign-in prompt will be displayed. Log in with your Apple ID and password and click on Buy.
  2. Confirm your subscription details and click on Continue.

  1. Next, follow the Mac App Store steps to make payment for the purchase. Once the payment is done, the plan change pop up will be displayed on the app. Click on 'Reload' to get the upgraded version.


Downloading the SalesIQ app from Microsoft App Store

    1. On your Windows system, open the Microsoft Store. You can find it in the Start menu or by searching in the taskbar.
    2. In the Microsoft Store's search bar, type "SalesIQ". Look for the SalesIQ app in the search results. Click on the SalesIQ app icon in the search results to open the app's details page.

    1. Click on the "Install" button to initiate the download process.

    1. Once the installation is complete, SalesIQ app will open automatically. If not, open SalesIQ from the shortcut on the desktop screen.

    Plan Upgrades in App for Windows

    For the Windows plan upgrades and purchases, users will be redirected to the Zoho store for app purchases.
    1. From the SalesIQ App dashboard, click on the user icon at the top right.
    2. Click on the Purchase/Upgrade button.

    1. This will redirect to a tab on your default browser opening to the Zoho store where the purchase can be made. Choose the plan required from the available ones.

    1. Add the required number of users and necessary add-ons and then click on Continue.

    1. Provide your billing address and payment details to make the payment for your purchase. Once the payment is made, you will get a success message.

    1. When clicking on 'Go to Zoho SalesIQ' this will redirect to the Zoho SalesIQ app with a pop up about the plan upgrade. Click on 'Reload' to get the upgraded version.

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now

              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION

                                        You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.

                                            Manage your brands on social media

                                              Zoho Desk Resources

                                              • Desk Community Learning Series

                                              • Digest

                                              • Functions

                                              • Meetups

                                              • Kbase

                                              • Resources

                                              • Glossary

                                              • Desk Marketplace

                                              • MVP Corner

                                              • Word of the Day

                                                Zoho Marketing Automation

                                                  Zoho Sheet Resources


                                                      Zoho Forms Resources

                                                        Secure your business
                                                        communication with Zoho Mail

                                                        Mail on the move with
                                                        Zoho Mail mobile application

                                                          Stay on top of your schedule
                                                          at all times

                                                          Carry your calendar with you
                                                          Anytime, anywhere

                                                                Zoho Sign Resources

                                                                  Sign, Paperless!

                                                                  Sign and send business documents on the go!

                                                                  Get Started Now

                                                                          Zoho TeamInbox Resources

                                                                                  Zoho DataPrep Resources

                                                                                    Zoho DataPrep Demo

                                                                                    Get a personalized demo or POC

                                                                                    REGISTER NOW

                                                                                      Design. Discuss. Deliver.

                                                                                      Create visually engaging stories with Zoho Show.

                                                                                      Get Started Now

                                                                                                          • Related Articles

                                                                                                          • Integrating Whatsapp Channel with SalesIQ

                                                                                                            Integrating WhatsApp business with your SalesIQ helps you handle your business' WhatsApp chat conversations on your SalesIQ dashboard. Let your visitors contact you from the convenient channel, and your operators can handle the chat from their ...
                                                                                                          • SalesIQ for Microsoft SharePoint

                                                                                                            Live Chat and Visitor Tracking Software for Microsoft SharePoint What is Microsoft SharePoint? Microsoft SharePoint is a document management and collaboration platform that helps companies manage archives, documents, reports, and other content that ...
                                                                                                          • Specifications and limitations - Zoho SalesIQ

                                                                                                            System Requirements Browsers Zoho SalesIQ offers full support for various web browsers, ensuring seamless functionality. However, for optimal performance during calls and meetings, please note specific requirements for the browser version: Users are ...
                                                                                                          • SalesIQ app for Android TV

                                                                                                            SalesIQ offers an Android TV App for you to view all the visitor data on a big screen. With SalesIQ's Android TV app, you can monitor real-time reports with graphic visualisations of your visitors, operators and departments on a large screen. Get ...
                                                                                                          • How to troubleshoot Android app notifications?

                                                                                                            In certain situations, it is possible that certain Android devices or third-party apps may block SalesIQ from sending and receiving notifications. Following are the most common troubleshooting tips to resolve this issue. If you still need assistance, ...
                                                                                                            Wherever you are is as good as
                                                                                                            your workplace



                                                                                                              Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                                              Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                                              Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                                              CRM Tips

                                                                                                              Make the most of Zoho CRM with these useful tips.

                                                                                                                Zoho Show Resources