FAQ on White Label in Zoho Survey

Could you provide more information about the white label solution for your surveys?

You can now distribute surveys from your sub-domain. A white label survey allows you to have your brand name on your surveys, without a Zoho Survey logo anywhere on the questionnaire. Read on how to set up a custom domain and host surveys on your domain:
  1. Log in to your Zoho Survey account, and click Setup.
  2. Click Custom Domain on the left pane.
  3. Type in your sub-domain name in the space provided. As Zoho Survey supports only sub-domain mapping, you'll need to add 'survey.' as a prefix to your sub-domain name. For example, if your domain name is Nike.com, then type in survey.Nike.com in the sub-domain name text box.
  4. After this is done, create a CNAME entry from your sub-domain's admin portal.
  5. Map your sub-domain to survey.cs.zohohost.com in the CNAME.
To create a CNAME and point it to Zoho Survey, perform the following steps:
  1. Sign in to your sub-domain registrar's control panel.
  2. Access the DNS Management Settings to change the DNS records. If you can't locate DNS Management, look for options such as Advanced Settings or Name Server Management.
  3. Create or edit a CNAME (or Canonical Name) record and point it to survey.cs.zohohost.com. If you are accessing Zoho Survey at survey.zoho.eu, point your CNAME to survey.cs.zohohost.eu. ​The changes made to the DNS system will not reflect with immediately; it may take some time for them to take effect.
Write to us (support@zohosurvey.com) to purchase a SSL certificate for your sub-domain after following the above procedure. SSL certificate will be purchased at free of cost. Please click here to read more.


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