Set Up Departments in Zoho Survey - Online Help Guide

Department Setup

Departments are specifically designed for teams. Departments help your teams collaborate over surveys. You can now create and manage a department, add users, create roles and permissions, and assign them to your users within the department. However, these are features that are exclusive to Enterprise customers.

To create a new department:

  1. Click + in the Department Setup section.
  2. Type the name of the department in the Department Name field.
  3. Add the email address of the users in the Email Address field.
  4. Click + to add more users.
  5. Click X to remove users.
  6. Click Bulk Addition to add multiple email addresses, all at once.
  7. Select a role in the Role dropdown list.
  8. Click Save.
    Notes
    Only the super admin and portal admin can create new departments. For users and department admin, the option to add a new department (+ button) will not be displayed.


To add users to your existing departments:

  1. Click Department Users in the Department Setup section.
  2. Click Add Users.
  3. Add the email address of the users in the Email Address field.
  4. Click + to add more users.
  5. Click X to remove users.
  6. Click Bulk Addition to add multiple email addresses at the same time.
  7. Select a role in the Role dropdown list.
  8. Click Save.


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