Thread view in Zoho TeamInbox

Thread views

Your messages are listed under different views in Zoho TeamInbox so you can manage them easily. You can see the different views in the left pane. 

Assigned to me 

Every thread that is assigned to you is listed under this view. Here, the threads that are open i.e., the threads that are not archived yet, will be listed under the Open view.

Assigned to others 

Threads that are assigned to others will be listed under this view. Unarchived threads will be listed under the Open view.


All the threads that you follow will be listed under this view. Here, the threads that are open i.e., the threads that are not archived yet, will be listed under the Open view.

Shared with me 

When you are @mentioned in the comments of any thread in an inbox that you don't belong to, it will be listed under this view. 


All the messages you save as draft will be listed under this view. Also, the message drafts that your teammates share with you will be listed here. 


All the messages you send will be listed under this view. 


When you snooze a thread, it will disappear from your inbox and will be listed under this view until the snooze time you've set is over or you manually cancel the snooze. 


All your spam emails will be listed under this view.


The messages that are deleted from the inboxes that you belong to will be stored in this view. Only admins can delete the messages permanently from here. You can also restore the messages from here and have it in your inbox again.


This is the global view of all your unread messages irrespective of the teams or inboxes.

    Zoho CRM Training Programs

    Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

    Zoho CRM Training
      Redefine the way you work
      with Zoho Workplace

        Zoho DataPrep Personalized Demo

        If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

        Zoho CRM Training

          Create, share, and deliver

          beautiful slides from anywhere.

          Get Started Now

            Zoho Sign now offers specialized one-on-one training for both administrators and developers.

            BOOK A SESSION

                        Still can't find what you're looking for?

                        Write to us:



                          Manage your brands on social media

                              Zoho Marketing Automation

                                Zoho Sheet Resources


                                    Zoho Forms Resources

                                      Secure your business
                                      communication with Zoho Mail

                                      Mail on the move with
                                      Zoho Mail mobile application

                                        Stay on top of your schedule
                                        at all times

                                        Carry your calendar with you
                                        Anytime, anywhere

                                              Zoho Sign Resources

                                                Sign, Paperless!

                                                Sign and send business documents on the go!

                                                Get Started Now

                                                        Zoho TeamInbox Resources

                                                                Zoho DataPrep Resources

                                                                  Zoho DataPrep Demo

                                                                  Get a personalized demo or POC

                                                                  REGISTER NOW

                                                                    Design. Discuss. Deliver.

                                                                    Create visually engaging stories with Zoho Show.

                                                                    Get Started Now

                                                                                          • Related Articles

                                                                                          • Managing Personal Emails

                                                                                            Composing a Personal Email Zoho TeamInbox lets you to compose an email and send it from your personal inbox. This way you don't have to go to another application every time to send out personal emails, you can manage them right from Zoho TeamInbox.   ...
                                                                                          • Zoho Desk Extension

                                                                                            Zoho Desk is a help desk application that lets you manage customer support activities efficiently. With Zoho Desk extension for Zoho TeamInbox you can access tickets and perform activities on Zoho Desk while reading contextual emails.  To use Zoho ...
                                                                                          • Managing incoming messages

                                                                                            Once you've created your inboxes and start receiving all your messages here in Zoho TeamInbox, you can assign it to yourself or to your teammates, collaborate over the thread, close it when the conversation is done, thus manage your incoming emails ...
                                                                                          • Rules for automation

                                                                                            Rules let you automate actions that you might perform repeatedly. You should just define the workflow, automate it, and you're all set.  Only the team admin can create a rule for the team Every rule consists of three parts: Trigger - defines what ...
                                                                                          • Snooze

                                                                                            Snooze a thread of less priority to hide it from your inbox for a certain time. Set a time for the thread to reappear in your inbox while you focus on the more important conversations.   Login to Zoho TeamInbox. Click Settings icon on the top right ...
                                                                                          Wherever you are is as good as
                                                                                          your workplace



                                                                                            Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.


                                                                                            Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.


                                                                                            Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.

                                                                                            CRM Tips

                                                                                            Make the most of Zoho CRM with these useful tips.

                                                                                              Zoho Show Resources