Thread view in Zoho TeamInbox

Thread views


Your messages are listed under different views in Zoho TeamInbox so you can manage them easily. You can see the different views in the left pane. 

Assigned to me 

Every thread that is assigned to you is listed under this view. Here, the threads that are open i.e., the threads that are not archived yet, will be listed under the Open view.

Assigned to others 

Threads that are assigned to others will be listed under this view. Unarchived threads will be listed under the Open view.

Following 

All the threads that you follow will be listed under this view. Here, the threads that are open i.e., the threads that are not archived yet, will be listed under the Open view.

Shared with me 

When you are @mentioned in the comments of any thread in an inbox that you don't belong to, it will be listed under this view. 

Draft 

All the messages you save as draft will be listed under this view. Also, the message drafts that your teammates share with you will be listed here. 

Sent 

All the messages you send will be listed under this view. 

Snoozed 

When you snooze a thread, it will disappear from your inbox and will be listed under this view until the snooze time you've set is over or you manually cancel the snooze. 

Spam 

All your spam emails will be listed under this view.

Trash

The messages that are deleted from the inboxes that you belong to will be stored in this view. Only admins can delete the messages permanently from here. You can also restore the messages from here and have it in your inbox again.

Unread

This is the global view of all your unread messages irrespective of the teams or inboxes.


    Access your files securely from anywhere

      Zoho CRM Training Programs

      Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.

      Zoho CRM Training
        Redefine the way you work
        with Zoho Workplace

          Zoho DataPrep Personalized Demo

          If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.

          Zoho CRM Training

            Create, share, and deliver

            beautiful slides from anywhere.

            Get Started Now


              Zoho Sign now offers specialized one-on-one training for both administrators and developers.

              BOOK A SESSION





                          Quick Links Workflow Automation Data Collection
                          Web Forms Enterprise Begin Data Collection
                          Interactive Forms Workplace Data Collection App
                          CRM Forms Customer Service Accessible Forms
                          Digital Forms Marketing Forms for Small Business
                          HTML Forms Education Forms for Enterprise
                          Contact Forms E-commerce Forms for any business
                          Lead Generation Forms Healthcare Forms for Startups
                          Wordpress Forms Customer onboarding Order Forms for Small Business
                          No Code Forms Construction RSVP tool for holidays
                          Free Forms Travel
                          Prefill Forms Non-Profit

                          Intake Forms Legal
                          Mobile App
                          Form Designer HR
                          Mobile Forms
                          Card Forms Food Offline Forms
                          Assign Forms Photography
                          Mobile Forms Features
                          Translate Forms Real Estate Kiosk in Mobile Forms
                          Electronic Forms

                          Notification Emails for Forms Alternatives Security & Compliance
                          Holiday Forms Google Forms alternative  GDPR
                          Form to PDF Jotform alternative HIPAA Forms
                          Email Forms
                          Encrypted Forms
                          Embeddable Forms
                          Secure Forms
                          Drag and Drop form builder
                          WCAG


                                            You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.




                                                Manage your brands on social media

                                                  Zoho Desk Resources

                                                  • Desk Community Learning Series


                                                  • Digest


                                                  • Functions


                                                  • Meetups


                                                  • Kbase


                                                  • Resources


                                                  • Glossary


                                                  • Desk Marketplace


                                                  • MVP Corner


                                                  • Word of the Day


                                                    Zoho Marketing Automation

                                                      Zoho Sheet Resources

                                                       

                                                          Zoho Forms Resources


                                                            Secure your business
                                                            communication with Zoho Mail


                                                            Mail on the move with
                                                            Zoho Mail mobile application

                                                              Stay on top of your schedule
                                                              at all times


                                                              Carry your calendar with you
                                                              Anytime, anywhere




                                                                    Zoho Sign Resources

                                                                      Sign, Paperless!

                                                                      Sign and send business documents on the go!

                                                                      Get Started Now




                                                                              Zoho TeamInbox Resources



                                                                                      Zoho DataPrep Resources



                                                                                        Zoho DataPrep Demo

                                                                                        Get a personalized demo or POC

                                                                                        REGISTER NOW


                                                                                          Design. Discuss. Deliver.

                                                                                          Create visually engaging stories with Zoho Show.

                                                                                          Get Started Now









                                                                                                              • Related Articles

                                                                                                              • Managing Personal Emails

                                                                                                                Composing a Personal Email Zoho TeamInbox lets you to compose an email and send it from your personal inbox. This way you don't have to go to another application every time to send out personal emails, you can manage them right from Zoho TeamInbox.   ...
                                                                                                              • What is a duplicate thread and how do I mark one in Zoho TeamInbox?

                                                                                                                When a client sends an email to two different email addresses, the email will appear in both inboxes, causing confusion for team members who may not realize that the email has been duplicated. To mark a thread as duplicate: 1. Login to Zoho ...
                                                                                                              • How can I search for messages based on different parameters in Zoho TeamInbox?

                                                                                                                Zoho TeamInbox provides you extensive search options to search based on sender, to/ cc, subject, inbox, teammates or attachment name and content or the entire email. Custom views provide you the option to save your favorite combination of filters in ...
                                                                                                              • Can I assign a thread to myself?

                                                                                                                Yes, you can assign threads to yourself. By assigning threads to yourself, you notify others that you are actively working on or taking ownership of that specific thread. 1. Login to Zoho TeamInbox. 2. Navigate to the thread and click Assign on the ...
                                                                                                              • How do I assign a thread to a team member?

                                                                                                                To assign a thread 1. Login to Zoho TeamInbox. 2. From the left pane, select the team and click the inbox., 3. Navigate to the thread and click Assign on the top-right corner 4. Enter the name of the assignee in the search bar and select them to ...
                                                                                                                Wherever you are is as good as
                                                                                                                your workplace

                                                                                                                  Resources

                                                                                                                  Videos

                                                                                                                  Watch comprehensive videos on features and other important topics that will help you master Zoho CRM.



                                                                                                                  eBooks

                                                                                                                  Download free eBooks and access a range of topics to get deeper insight on successfully using Zoho CRM.



                                                                                                                  Webinars

                                                                                                                  Sign up for our webinars and learn the Zoho CRM basics, from customization to sales force automation and more.



                                                                                                                  CRM Tips

                                                                                                                  Make the most of Zoho CRM with these useful tips.



                                                                                                                    Zoho Show Resources