Thread views
Assigned to me
Every thread that is assigned to you is listed under this view. Here, the threads that are open i.e., the threads that are not archived yet, will be listed under the Open view.
Assigned to others
Threads that are assigned to others will be listed under this view. Unarchived threads will be listed under the Open view.
Following
All the threads that you follow will be listed under this view. Here, the threads that are open i.e., the threads that are not archived yet, will be listed under the Open view.
Shared with me
When you are @mentioned in the comments of any thread in an inbox that you don't belong to, it will be listed under this view.
Draft
All the messages you save as draft will be listed under this view. Also, the message drafts that your teammates share with you will be listed here.
Sent
All the messages you send will be listed under this view.
Snoozed
When you snooze a thread, it will disappear from your inbox and will be listed under this view until the snooze time you've set is over or you manually cancel the snooze.
Spam
All your spam emails will be listed under this view.
Trash
The messages that are deleted from the inboxes that you belong to will be stored in this view. Only admins can delete the messages permanently from here. You can also restore the messages from here and have it in your inbox again.
Unread
This is the global view of all your unread messages irrespective of the teams or inboxes.
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
Zoho Sheet Resources
Zoho Forms Resources
Zoho Sign Resources
Sign, Paperless!
Zoho TeamInbox Resources
Zoho DataPrep Resources
Design. Discuss. Deliver.
Related Articles
Managing Personal Emails
Composing a Personal Email Zoho TeamInbox lets you to compose an email and send it from your personal inbox. This way you don't have to go to another application every time to send out personal emails, you can manage them right from Zoho TeamInbox. ...Zoho Desk Extension
Zoho Desk is a help desk application that lets you manage customer support activities efficiently. With Zoho Desk extension for Zoho TeamInbox you can access tickets and perform activities on Zoho Desk while reading contextual emails. To use Zoho ...Managing incoming messages
Once you've created your inboxes and start receiving all your messages here in Zoho TeamInbox, you can assign it to yourself or to your teammates, collaborate over the thread, close it when the conversation is done, thus manage your incoming emails ...Rules for automation
Rules let you automate actions that you might perform repeatedly. You should just define the workflow, automate it, and you're all set. Only the team admin can create a rule for the team Every rule consists of three parts: Trigger - defines what ...Snooze
Snooze a thread of less priority to hide it from your inbox for a certain time. Set a time for the thread to reappear in your inbox while you focus on the more important conversations. Login to Zoho TeamInbox. Click Settings icon on the top right ...