Setup and Sync from Active Directory/LDAP server
System requirements
Zoho Directory Sync Tool READ and REPLICATING DIRECTORY CHANGES permissions for the domains that need to be synced
- .NET Framework - 4.6 or later
- Browser - Internet Explorer 9 or later
- Operating System - Windows 7 or later
- Password Sync Agent Administrative privilege in Active Directory for the domains that need to be synced.
- .NET Framework 2.0 or 3.5 installed in all domain controllers, along with the HTTP Activation and Non-HTTP Activation features.
Message queuing service enabled and running before installing the Password Sync Agent. The domain controllers must have had a full installation, rather than a server core installation.
- Sign in to Zoho Directory
, then click Admin Panel in the left menu.
- Go to Active Directory, then click Download.
- Install the downloaded file in the Domain Controller (DC), or a system connected to the DC.
- Open the tool, go to Zoho Sign-in, then sign in with your Zoho Directory admin credentials.
- Go to LDAP Configuration, then sign in with your LDAP domain's administrator credentials. Sign in to all the required domains.
- Choose the required OUs and objects to sync with Zoho.
Note: You can check the users and groups that are eligible for sync by clicking View Count in Select OUs.- To further filter the objects to sync, go to Exclusion Rules, then click Add Rule. Select the type of objects to filter out, select the field name and exclusion criteria, then enter the values. Click Add.
- Go to Attributes, then map the LDAP fields with the Admin Panel's fields. The list of attributes available to choose from are:
- Email ID
- Secondary Email
- SAM Account Name
- First Name
- Last Name
- Display Name
- Employee ID
- Job Title
- Department
- Work Location
- Date of Joining
- Reporting To
- Mobile
- Phone
- Website
- Fax
- Post Office Box
- Street Address
- City
- State
- Country
- Postal Code
- If you have users without a domain-based custom email address, consider using the Replace Domain option under the Email Address attribute. Learn more about replacing the domain.
- Go to Sync Settings, then set the following:
- Default Password: This one-time password will be used for all newly-created Zoho user accounts. Users will be prompted to set a new password during their first sign-in.
- User Settings: This setting dictates how the Sync Tool will handle user accounts deleted in the AD server.
- Create LDAP Group: This setting creates a Zoho Directory collaboration group named after your Portal Name, for all users synced from AD through this tool.
- Create Groups for OUs: This setting creates a Zoho Directory collaboration group named after the OU, for each OU that is being synced.
- Go to Directory Sync and review the list of all users and groups that are yet to be created, updated, or disabled. Click Sync.
Note: You can see the status of all users and groups after the sync.
Access your files securely from anywhere
Zoho CRM Training Programs
Learn how to use the best tools for sales force automation and better customer engagement from Zoho's implementation specialists.
Zoho DataPrep Personalized Demo
If you'd like a personalized walk-through of our data preparation tool, please request a demo and we'll be happy to show you how to get the best out of Zoho DataPrep.
- Zoho Workerly Home
- Forums
- Connect With Us:
- Zoho Recruit Home
- Forums
- Connect With Us:
Centralize Knowledge. Transform Learning.
All-in-one knowledge management and training platform for your employees and customers.
New to Zoho Writer?
Create. Review. Publish.
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho CRM Plus?
Deliver unforgettable customer experiences
New to Zoho Marketing Plus?
Everything you need to run your marketing
New to Zoho Marketing Plus?
Everything you need to run your marketing
You are currently viewing the help pages of Qntrl’s earlier version. Click here to view our latest version—Qntrl 3.0's help articles.
New to Zoho Survey?
Zoho Sheet Resources
Zoho Forms Resources
New to Zoho Sign?
Zoho Sign Resources
Sign, Paperless!
New to Zoho TeamInbox?
Zoho TeamInbox Resources
New to Zoho ZeptoMail?
Design. Discuss. Deliver.
New to Zoho Workerly?
New to Zoho Recruit?
New to Zoho CRM?
New to Zoho Projects?
New to Zoho Sprints?
New to Zoho Assist?
New to Bigin?
Related Articles
Introduction to Zoho Directory
Zoho Directory (ZD™) Zoho Directory (ZD™) is a centralized admin console for easy management of all services in our organization. The prime feature of Zoho Directory is the unification of user management (i.e) all features including adding a user, ...Active Campaign
Active Campaign is a marketing and sales automation platform that includes a CRM built for small-to-medium-sized businesses. By integrating Active Campaign with Zoho Cliq, you can monitor campaigns, automation, contacts, and deals and get ...Integrating Telephony with Zoho Cliq
Zoho Cliq's Phone system allows you to integrate with your favourite PBX provider via Zoho Telephony to make or receive sales and support calls. Before Integrating with Zoho Cliq, you will have to set up Zoho telephony via one of the following apps: ...How do I reset my Zoho account password?
Follow these steps to reset your password, in case you had forgotten it or If you want to change it. Go to www.zoho.com/cliq/login.html or http://cliq.zoho.com/ on your preferred browser. Enter your email address and click Next. On the password ...How can an admin manage channels created by users in the organization?
An admin can manage the channels created by a user in the organization. To do so, follow the below steps: Navigate to the Admin Panel. Under Resource Management, select Channels. The channels are classified into Active and Archived. Note: As an ...
New to Zoho LandingPage?
Zoho LandingPage Resources